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Get an overview of this hotelEco-friendly Surrey hotel in Guildford with full-service spa

Location

Located in Guildford, this spa hotel is 0.3 mi (0.5 km) from Guilford Town Centre and within 3 mi (5 km) of Central City Shopping Centre and Holland Park. Guildford Golf and Country Club is 3.1 mi (5 km) away.

Hotel Features

A full-service spa, a restaurant, and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a health club, a bar/lounge, and a spa tub are onsite.

Room Amenities

All 279 rooms offer free WiFi, 24-hour room service, and flat-screen TVs with digital channels. Premium bedding, coffee makers, and free newspapers are among the other amenities available to guests.

Sheraton Vancouver Guildford Hotel

Renovations & Closures

The property will be renovating from 09 January 2017 to 01 April 2017 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Sheraton Vancouver Guildford Hotel features an outdoor pool and a health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and high-speed wired and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 26000 square feet (2340 square meters) include a conference center. This eco-friendly hotel also offers a spa tub, spa services, and tour/ticket assistance. A complimentary area shuttle within 10 km is available for guests. Parking is available onsite for a surcharge.

Sheraton Vancouver Guildford Hotel is a smoke-free property.

  • Number of buildings/towers - 1 
  • Conference space 
  • Porter/bellhop 
  • Full-service spa 
  • Spa treatment room(s) 
  • Meeting rooms 17 
  • Free newspapers in lobby 
  • Spa services on site 
  • Computer station 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Free area shuttle 
  • 24-hour business center 
  • Conference space size (feet) - 26000 
  • Conference space size (meters) - 2340 
  • Number of meeting rooms - 18 
  • Conference center 
  • Outdoor pool 
  • Spa tub 
  • Concierge services 
  • Bar/lounge 
  • Restaurant 
  • Total number of rooms - 279 
  • 24-hour front desk 
  • Safe-deposit box at front desk 
  • Express check-out 
  • Multilingual staff 
  • Gift shops or newsstand 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Number of floors - 21 
  • Valet parking (surcharge) 
  • Breakfast available (surcharge) 
  • Tours/ticket assistance 
  • Luggage storage 
  • Express check-in 
  • Health club 
  • ATM/banking 
  • Garden 
  • Self parking (surcharge) 
  • Smoke-free property 
  • Television in common areas 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Free Wi-Fi  
  • Area shuttle (complimentary)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired high-speed Internet

Parking

Self parking (surcharge), Valet parking (surcharge)

Room Amenities

  • Private bathroom 
  • Connecting/adjoining rooms available 
  • Flat-panel TV 
  • Shower/tub combination 
  • Pay movies 
  • Premium bedding 
  • Room service (24 hours) 
  • Air conditioning 
  • Free newspaper 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Free toiletries 
  • Hair dryer 
  • Iron/ironing board 
  • Desk 
  • Blackout drapes/curtains 
  • Digital TV service 
  • Free WiFi 
  • Rollaway/extra beds (surcharge) 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.

Fresh - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Things to Do

An outdoor pool and a spa tub are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours nearby 
  • Golf lessons available nearby 
  • Golfing nearby 

Spa Services

Sueno Spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, massages, and facials. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including thalassotherapy.

  • Massages 
  • Facial treatments 
  • Number of treatment rooms 2 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body wraps 
  • Deep tissue massage 
  • Swedish massage 
  • Body scrubs 
  • Thalassotherapy treatments 
  • Spa tub in spa 
  • Body treatments 

Hotel Policies

Check-in

Minimum check-in age is 19

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.

Pets

  • Pets stay free
  • Dogs only
  • 1 per room (up to 90 lb)

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

No cribs (infant beds) available

24-hour check-in

Pets allowed (no fees)

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between CAD 5 and CAD 20 for adults, CAD 5 and CAD 10 for children (approximately)
  • Self parking fee: CAD 9 per day (in/out privileges)
  • Valet parking fee: CAD 17 per day (in/out privileges)
  • Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Guildford Sheraton
  • Sheraton Guildford
  • Sheraton Guildford Vancouver
  • Sheraton Vancouver Guildford
  • Sheraton Vancouver Guildford Hotel
  • Sheraton Vancouver Guildford Hotel Surrey
  • Sheraton Vancouver Guildford Surrey
  • Vancouver Guildford Hotel
  • Vancouver Sheraton Guildford
  • Vancouver Sheraton Guildford Hotel
  • Sheraton Surrey
  • Surrey Sheraton

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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3.9 out of 5
80% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
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4 out of 5
by from B.C
Posted Feb 20, 2017
The hotel staff were polite and helpful. The room was alright although there wasn't a mini bar/ fridge. Having the ice machine only on certain floors was tricky to find out at first. Perhaps notification of this would be helpful. Otherwise the stay was good and o would recommend Sheraton to others. Thanks, Brendan
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Would not stay at this location again

1 out of 5
by
Posted Feb 6, 2017
Dirty, noisy hotel, sounded like I was sleeping in the middle of an airport or train station or sporting event. Never again
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Excellent restaurant

3 out of 5
by
Posted Jan 25, 2017
Pros: The restaurant
Cons: Some of the front desk staff are very cold, unfriendly and unhelpful. Others are very nice. Maybe there is inconsistent training?
I stay here frequently for business. There are limited options for lodging in the area and the Sheraton is the best I've found so far. Rooms and facilities are standard. It is a little discouraging that despite being here several weeks in a row, the front desk seems to have zero recall. However, the waitstaff in their restaurant, "Fresh", do remember me as do the room service waiters. On the subject of the restaurant, the chef is fantastic. They make the best Cobb salad I've ever had. Also fabulous is their tomato bisque, French onion soup and the shrimp & lime salad. Of note, the restaurant/lounge are now under renovation but they have a temporary space and the quality of the food hasn't been impacted. There is convenient covered parking and a typical fitness facility. It is located steps from a large mall. However, I wouldn't walk there due to traffic/safety concerns.
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Welcoming hotel in convenient location.

4 out of 5
by from BC
Posted Jan 8, 2017
Staff were very nice and welcoming. Helped with everything they could and made the stay as comfortable as possible. Was hoping parking would be included but it is $9 for 24hrs which can be added to your room or paid separately. Room was basic and clean with all necessities. Great location compared to other hotels in surrey, and close to shopping and restaurants. Would stay here again in the future.
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Nice, clean Hotel with a great location.

3 out of 5
by from Oshawa Ontario
Posted Dec 31, 2016
Pros: It is very clean and comfortable.
Cons: I would have liked a safe in the room. Also, a booklet telling me about the things available in the Hotel. ie: time and location of services offered.
Location: There could be flyers or bulletins in the room showing the nearby stores, restaurants or attractions. Maybe even a local map.
Located right across from a large shopping mall. It gave me a chance to complete my Christmas shopping. While leaving the evenings for visiting with relatives who live nearby. Then to bed in a very comfortable room.
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3 out of 5
by
Posted Dec 20, 2016
Wi-Fi was very slow in the room, and even in the hotel lobby
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Convenient location

3 out of 5
by
Posted Dec 12, 2016
The shower was below standard, The shower head had broken parts and only a trickle of water came out. Overall it was an ok stay
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3 out of 5
by
Posted Dec 2, 2016
Overall an average hotel. Be wary that they will not necessarily honour your booked room type. Breakfast was a joke for the price. Ordered a side of bacon and was given six charred half pieces that were thinner than paper.
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4 out of 5
by from Surrey, BC, Canada
Posted Nov 26, 2016
Pros: Handy location to restaurants, shops, etc. Friendly staff
Cons: It's time for some newer furnishings and carpet, at least in the room we had..
Location: very well located for just about anything a person would need or wish to do.
No remote for television. It took 45 minutes for the staff to bring us one after we reported it.
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4 out of 5
by
Posted Nov 23, 2016
Pros: Staff's excellent
Cons: Professional maintenance. Some of the maintenance in the room is shoddy
Location: Guilford mall and many restaurants
Love the location and the hotel staff. I have used this hotel several times because of it's location and ease of access off the highway.
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