Ratings based on 1,717 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
86% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Ottawa

Downtown hotel with great view.

Posted Aug 20, 2016
Great downtown location. Walking distance to BC Place, Robson, waterfront. Very central. Floor to ceiling windows give a great view!
Comment from Hotel Management
Aug 22, 2016 by Guest Relations Manager, Hotel Management
Dear Tep R, thank you for reviewing your latest stay experience at the Wall Centre. We are excited to read that you have spent an excellent time, especially enjoying our very convenient location in Downtown Vancouver and breathtaking views from our floor to ceiling windows. It has been an absolute pleasure to have welcomed you and we hope to see you again soon. Warm regards. Your Wall Centre Team.
3 out of 5
by A verified traveler from TOKYO

クラブラウンジが残念

Posted Aug 16, 2016
概ね快適に過ごせましたが、クラブラウンジは大分質素でした。 これならクラブラウンジを利用しないプランでも良かったかもしれません。 ですが、立地やスタッフの対応など評価できるホテルではあります。
Comment from Hotel Management
Aug 17, 2016 by Guest Relations Manager, Hotel Management
Dear Ree, thank you kindly for commenting on your latest stay experience at the Wall Centre. Your feedback is greatly appreciated and we regret to hear that you were not entirely satisfied with the quality and services provided to you by our team. Thank you for your patience and bringing this matter to our attention, our management will follow up with the team immediately. Have a lovely day and we hope to see you again soon. Your Wall Centre
5 out of 5
by A verified traveler from Vancouver

Excellent hotel close to main areas of downtown

Posted Aug 16, 2016
Great experience helpful and curteous staff always wanting to help to make the visit more enjoyable . Would be nice if accessing towers was easier and didn't have to walk outside for pool and workout facilities.
Comment from Hotel Management
Aug 17, 2016 by Guest Relations Manager, Hotel Management
Dear Brent, thank you for commenting on your latest stay experience at the Wall Centre. We truly appreciate your feedback and are glad to hear you spent an amazing time with us. It has been an absolute pleasure and we hope to welcome you again soon. Have a lovely day. Your Wall Centre Team.
5 out of 5
by A verified traveler

Best Hotel

Posted Aug 15, 2016
Pros: Cleanliness of the room and location. Hotel offers shuttle that runs every 30 mins to waterfront where the sky train is and where tourist trolleys are
Cons: N/A
Close to everything. Nice Staff. Fast Internet. Clean.
Comment from Hotel Management
Aug 17, 2016 by Guest Relations Manager, Hotel Management
Dear Guest, thank you for taking the time to comment on your latest stay experience at the Wall Centre. We are excited to know you have spent an excellent time with us and enjoyed your stay from the moment you checked in until your very departure. Thank you for your encouraging feedback and we do hope to see you again soon. Warm regards. Your Wall Centre Team.
5 out of 5
by A verified traveler from london

City break

Posted Aug 12, 2016
Great location, everything walkable. Newly refurbished south tower rooms. V helpful and professional front desk. Easy parking etc. Great stay.
Comment from Hotel Management
Aug 12, 2016 by Guest Relations Manager, Hotel Management
Dear ian t, thank you for your feedback and commenting on your latest stay experience at the Wall Centre. We truly appreciate your kind words and are glad to know you spent an amazing time with us. We hope to see you again soon and wish you well until then. Your Wall Centre Team.
3 out of 5
by A verified traveler

Good city center hotel.

Posted Aug 11, 2016
It was a good experience staying in this hotel. It was all with in arm reach. City center. Close to restaurants, movie theater, shopping area. All good nothing to complain.
Comment from Hotel Management
Aug 12, 2016 by Guest Relations Manager, Hotel Management
Dear Guest, thank you for your feedback and commenting on your latest stay experience at the Wall Centre. We truly appreciate your kind words and are glad to know you spent an amazing time with us. We hope to see you again soon and wish you well until then. Your Wall Centre Team.
1 out of 5
by A verified traveler

Posted Aug 7, 2016
Pros: no comment
Cons: comfort
Location: fine
uncomfortable and not very enjoyable. I have said enouugh.
Comment from Hotel Management
Aug 16, 2016 by Guest Relations Manager, Hotel Management
Dear Guest, thank you for your feedback and commenting on your latest stay experience at the Wall Centre. We are disappointed to read that you were not entirely satisfied with our quality and services provided and that your stay was rather uncomfortable. Please accept our kindest apologies for any inconvenience caused and thank you for your patience with this matter. Your Wall Centre Team.
4 out of 5
by A verified traveler from maryland, usa

Great hotel, convenient location.

Posted Aug 1, 2016
We really enjoyed our stay at the Sheraton Wall Centre! The room was large, with beautiful views! We were on the 30th floor. The Club lounge was spot-on. Great food and snacks and a lovely balcony. Only 2 complaints were the long wait for elevators ( it was a holiday week) and the design of the bathroom/shower was terrible. No place to put toiletries/razors (they kept sliding out of the shelf) and no hand rails -- also the shower door wouldn't stay closed and the shower tile wasn't built properly, so water collected and ran off onto the floor every time you showered. Overall, though--we would happily stay there again. The concierge staff was particularly friendly and helpful.
Comment from Hotel Management
Aug 16, 2016 by Guest Relations Manager, Hotel Management
Dear keely, thank you for your feedback and commenting on your latest stay experience at the Wall Centre. We are disappointed to read that you were not entirely satisfied with our quality and services provided, especially the lengthy elevator wait times, which we understand can be frustrating. Thank you for your patience with this matter and our kindest apologies for any inconvenience this has caused. Warm regards. Your Wall Centre Team.
4 out of 5
by A verified traveler

Close to hospital so convenient.

Posted Jul 25, 2016
Pros: Beds and cleanliness
Cons: Elevators, size of bAthroom,
Location: Near hosptal important to us
Elevators very frustrating. Family room had wonderfully 2 bedrooms but no sitting area and cost Quite a bit! Staff very accommodI g
Comment from Hotel Management
Aug 13, 2016 by Guest Relations Manager, Hotel Management
Dear Guest, thank you for your feedback and commenting on your latest stay experience at the Wall Centre. We are disappointed to read that you were not entirely satisfied with our quality and services provided and that your stay was rather uncomfortable. If time allows please reach out to us directly to further discuss. Thank you for your patience. Your Wall Centre Team.
4 out of 5
by A verified traveler from Washington State

Comfortable Beds!

Posted Jul 18, 2016
Pros: Comfortable beds
Cons: Restaurant service and consistency
Location: Nice walk from the waterfront, bike rentals, shopping, restaurants and movie theater.
Lovely hotel with nice clean rooms and very comfortable beds. Our first night there we had dinner in the restaurant, service was very slow and we felt the food was over priced for what we got. We did have breakfast in the restaurant every morning, the Western Omelet was good, the people sitting next to us who ordered the blueberry pancakes complained that there were only 2 blueberries in their pancakes, the husband couldn't find any corned beef in his corned beef & hash. I would recommend eating outside of the hotel, lots of great options close by.