Ratings based on 782 Verified Reviews
3.6 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from Mt Vernon, WA
Started our questionable, ended up GREAT!Posted Jul 24, 2017
Pros: Convenient location, right off freeway. Close to restaurants. Friendly helpful staff. Clean facility.
Myself and 2 teenage girls for just one night on our way to teen camp on the coast. The girls inspected the bedding of the 2 queen beds and found some hairs and what looked like crumbs. I talked to the desk clerk and she upgraded us to a King Suite! The girls just loved it and wished we could have stayed longer to use the full kitchen. The clerk was sooo friendly and accommodating and professional. Great location right off the freeway yet didn't hear the noise and walked across the street to the Burgerville which was great too.
for Everyoneby A verified traveler from WA State
Posted Jul 23, 2017
I was pleased with all aspects of this hotel save for one safety concern. There was no rubber mat or other anti-slip material in the tub. This is a big concern for seniors.
by A verified traveler from Yakima, WA
Our one night stayPosted Jul 18, 2017
Pros: It had rooms available
Cons: See list above
Location: It was close to the wedding we were attending
Long wait to check in as only one clerk Room was cramped with oversized furniture Ripped carpet near room entrance AC too loud to keep on overnight The mattress was way too firm for my comfort Strange odor in bathroom- smelled like electrical overheating Ancient TV I won't return and I wouldn't recommend it.
by A verified traveler from Albany Oregon
Very disappointingPosted Jul 17, 2017
Pros: Only good thing it was a great location for what we wanted
Cons: People who clean the room need to do a better job, I would not put children or families with children upstairs so the people downstairs are tortured
The rooms were about as good as a Motel 6 would've rather stay there, the pool was not well-kept up was dirty the sauna and Jacuzzi or not very well-maintained and not very hot or relaxing, There were people jumping up and down running all over the place and when you called the motel lobby they really didn't do anything about it very disappointed for the Shilo Inn it didn't do it justice if I were Shilo, I would send the bigwigs in to straighten it up.
for Everyoneby A verified traveler from WY
ComfyPosted Jul 14, 2017
The motel is older but updated, clean and affordable, I always stay here when in Vancouver.
by A verified traveler from port orford, OR.
Bad management decision.Posted Jul 13, 2017
Pros: Everything but managements decision not to refund canceled third night stay.
Cons: Refund our canceled third night.
Location: Every kind of store and restaurant was very near by.
We were polite, clean and friendly quests. Staff was very friendly and helpful. They never even came in to clean our rooms or give more towel, etc., unless we asked for the service. We booked three nights but my wife thought she got food poisoning and got very sick so we had to cancel the third night. The staff thought no problem but we had to have Expedia do the canceling. Got home and FIVE days later Expedia emailed us that the Shilo Inn management would not refund the canceled third night. We won't be back.
by A verified traveler from Coquitlam, BC CANADA
Beds not madePosted Jul 10, 2017
We had two double beds in our room. On our first night, one of the beds had moist sheets like they were taken out of the dryer too soon. Fortunately the sheets on the other bed was OK so we slept in that one. When we came back to our room for the second night, our beds were never made and the trash not taken out. We had 3 rooms booked for our group and none of their beds were made either. Go to the McDonalds down the block for your breakfast. The included breakfast is only good for juice and coffee.
by A verified traveler from Redmond, OR
Nice place with ample eats nearby. Friendly StaffPosted Jul 7, 2017
Cons: New TV would be nice. Still in the tube days.
Location: Billygans right next door. Great food and service.
Check-in quick and easy. Room clean and quiet. Good eats nearby. Could use a TV upgrade
for Everyoneby A verified traveler
You get what you pay for!Posted Jul 1, 2017
It's an ok hotel. Check in was really slow, but that seems to be the norm at all places. Pool was really cold and very humid.
for Everyoneby A verified traveler from Idaho
Easy to find, close to freewayPosted Jun 30, 2017
Pros: Easy to find, clean
Cons: The continental breakfast. Wish there were more hot item options.
Location: Not sure, we just spent the night and headed home.
This was a last minute reservation that worked out.