Ratings based on 477 Verified Reviews

4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from seattle

just as decribed

Posted Jan 27, 2018
Love that it has a kitchen! We ended up bringing a lot of our own food and it worked out perfect. Super nice! Would recommend to anyone. Would stay here again!
Comment from Hotel Management
Jan 29, 2018 by Carla, Hotel Management
Thank you for sharing your experience with us here at the Staybridge Suites - Vancouver/Portland Metro. I am so glad that you enjoyed the kitchen in your suite and were able to make good use of it.
4 out of 5
Recommended
for Everyone
by A verified traveler from Seattle, WA

Posted Nov 26, 2017
Breakfast is kind of disappointing! Very nice environments but very little choice of the food.
Comment from Hotel Management
Nov 28, 2017 by Carla, Hotel Management
Ting, I am sorry that you did not enjoy our hot breakfast buffet. We do try to offer a nice variety with our daily options of hot and cold cereals, omelets, hard boiled eggs, breads, bagels, pastry, yogurts, cottage cheese, waffles, fresh cut fruit, fresh whole fruit and Japanese breakfast with rice. Thank you for choosing to stay with us. Sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver

Very nice people and rooms

Posted Nov 21, 2017
When we checked in Jasmine was very helpful and courteous. She attended to every need we had and was extremely nice while doing so. I liked the rooms and the homey feel of them. My family and I also enjoyed the dinner provided and the friendliness of the other staff in the hotel. I will definitely be recommending this place to all family and friends visiting the area.
Comment from Hotel Management
Nov 22, 2017 by Carla, Hotel Management
Jhered, I am glad that you and your family had a great stay with us here at the Staybridge Suites – Vancouver/Portland Metro. It is great to hear that our staff was very helpful and courteous. Thank you for recommending us to your family and friends. See you on your next visit to Vancouver,
5 out of 5
by Desh

Posted Nov 20, 2017 on Hotels
Comment from Hotel Management
Nov 22, 2017
Thank you for rating your recent stay with us, I am glad you enjoyed it! Carla
4 out of 5
Recommended
for Everyone
by A verified traveler from Bend, OR

Posted Nov 14, 2017
Conveniently located for time in both Portland and Vancouver area. Clean, well maintained and easy access.
Comment from Hotel Management
Nov 20, 2017 by Staybrigde Team , Hotel Management
Thank you for staying with us we're glad to here you loved the location and brand.
4 out of 5
by Christy

Nice hotel at a good price

Posted Nov 13, 2017 on Hotels
Spent nine nights here while I was in town visiting family. The hotel was nice, clean, and the staff was really accomodating when it came to cleaning the rooms around our schedule. I had a suite with a small kitchen and it was really nice having all the dishes and utensils so I didn’t have to eat out for every meal.
Comment from Hotel Management
Nov 22, 2017
Christy, Thank you for sharing your experience with us at the Staybridge Suites – Vancouver/Portland Metro during your recent stay. I am glad that you enjoyed having the kitchenette in your suite, allowing you to eat in when you wanted. I hope that you had a great visit with your family and that we will see you again when you are in Vancouver. Sincerely, Carla
5 out of 5
by Mario

Posted Nov 6, 2017 on Hotels
Comment from Hotel Management
Nov 22, 2017
Thank you for sharing your experience with us. Carla
5 out of 5
by Andrew

Good job

Posted Oct 9, 2017 on Hotels
Visiting from out of town for event. Needed place to stay at last minute. Thanks Staybridge! :)
Comment from Hotel Management
Nov 22, 2017
Thank you for staying with us! Carla
5 out of 5
by A verified traveler from Guam

Safe and comfortable property with great staff

Posted Oct 1, 2017
Pros: Comfortable room, a super staff, convenience to local restaurants, shopping, etc.
Cons: Room door handle needs updating. Keep on top of maintenance on the washers and dryers.
Very well kept grounds and common areas, exceptionally clean and comfortable rooms, no-cost laundry facilities, hot breakfast 7 days a week and hot dinner Monday through Wednesday evenings, and a super friendly staff (Jasmin, Mimi, Norma, Niko...)! My extended stay has been nothing short of exceptional. And, I'm certain to be an IHG biased user for many years to follow based on the several months spent as part of the Staybridge Vancouver family. Thank you for taking great care of me and my shipmates!
Comment from Hotel Management
Nov 22, 2017 by Carla, Hotel Management
Robert, Thank you for sharing your experience with us at the Staybridge Suites – Vancouver/Portland Metro. I am glad that you found our staff to be super, your suite comfortable and our location convenient. You could not have given us a higher compliment than to say your extended stay has been exceptional. Safe sailing,
1 out of 5
by A verified traveler from Sarasota, Florida

Heartless hotel

Posted Sep 19, 2017
Cons: Customer relations
While we were looking forward to a vacation trip to the Northwest Mother Nature had other plans. As we were impacted by hurricane Irma here in Florida we had to cancel our trip. Wile we were able to get refunds on all our hotel fees( even one we were cancelling past the allowed date) and all airlines fees, I discovered I had inadvertently checked nonrefundable rate when reserving room at Staybridge Suites. I asked Expedia rep to contact the hotel to see if my circumstances could warrant a refund..even a partial one. It was relayed to me that the manager of hotel said no as policy was firm. Thank you Expedia for trying. If we are able to reschedule our vacation ...this is one hotel that will not be on our agenda.