Ratings based on 1,051 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
92% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from india

Posted Jun 19, 2016
Overall our experience was excellent. Good location, close to shopping and good dining.
Comment from Hotel Management
Jun 23, 2016 by Fairmont Waterfront, Hotel Management
Dear Anil, I'm thrilled to hear that you had an excellent stay at Fairmont Waterfront. I'm also pleased that you were able to take advantage of our fantastic location. We look forward to welcoming you back soon! Sincerely, Ken Flores General Manager
5 out of 5
by A verified traveler from California

Best hotel in area!

Posted Jun 13, 2016
My wife and I celebrated our 25th anniversary. We stayed on the 8th floor in the gold area. The staff and facilities were the best and I would plan another trip to this hotel in a heartbeat.
Comment from Hotel Management
Jun 16, 2016 by Fairmont Waterfront, Hotel Management
Dear Chris, Congratulations and thank you for choosing to celebrate this milestone with us. I'm thrilled to hear that we had a hand in making it truly special and memorable. We look forward to our next opportunity to serve you! Sincerely, Ken Flores General Manager
5 out of 5
by A verified traveler from California

The Hotel

Posted Jun 6, 2016
Pros: Great Location if your leaving Vancouver for a Cruise!
Cons: Nope
Location: Best place to stay in Vancouver. Close to everything
Great Hotel, Very Friendly and Helpful staff and very clean
Comment from Hotel Management
Jun 16, 2016 by Fairmont Waterfront, Hotel Management
Dear Tony, We are delighted to have been able to provide you with an excellent location. Thank you also for complimenting the cleanliness of the hotel and the quality of service provided by our staff. We look forward to you return. Sincerely, Ken Flores General Manager
2 out of 5
by A verified traveler from vancouver

Invasion of privacy

Posted May 28, 2016
First off the bed felt like it's from the 1900's... But most of all we checked in at 3 for a over night stay. Only to come back to our room at 630 to notice the room had been entered To close our curtains and turn "on" our lights. I feel invaded lm there is no need to enter a guests room 3 hrs after they check in. I understand if it was a longer stay but we had only been thee 3 hours. They also had no explains.the entrance. Just that they would "look" into it :(
Comment from Hotel Management
Jun 2, 2016 by Fairmont Waterfront, Hotel Management
Dear Guest, Thank you for sharing your review. We appreciate your feedback and would like to assure your that this was a scheduled turndown service, and it was never our intention to invade your privacy. I am very sorry if your were not given an explanation of what had occurred. We do hope to have another opportunity to serve you and thank you, for bringing this to our attention. Sincerely, Jean-Philippe Tremblay Director, Operations
5 out of 5
by A verified traveler

Posted May 15, 2016
the room is pretty clean and comfortable. the staffs are nice. It is located at the canada place so it is pretty convenient.
Comment from Hotel Management
May 30, 2016 by Fairmont Waterfront, Hotel Management
Dear Guest, Thank you for your review and complimenting our guest rooms, quality of service and location. We hope we can welcome you back for another memorable stay. Sincerely, Jean-Philippe Tremblay Director, Operations
5 out of 5
by A verified traveler from Edmonton, AB

Location, location, location

Posted May 15, 2016
Pros: Contemporary, clean, and well located
Cons: I wish there were double sinks in the bathroom
Location: On the ocean, sea wall for walking, biking, running. Close to downtown and good restaurants
Beautiful view, excellent service, and clean well appointed room. Nothing missing.
Comment from Hotel Management
May 30, 2016 by Fairmont Waterfront, Hotel Management
Dear Brenda, Thank you for taking the time to review your stay at Fairmont Waterfront. We are glad to have been able to provide you with a fantastic location, in the heart of downtown Vancouver. We sincerely appreciate your feedback, and look forward to your next visit. Sincerely, Jean-Philippe Tremblay Director, Operations
5 out of 5
by A verified traveler

Nice hotel central location

Posted May 13, 2016
Highly recommend if your looking to be within walking distance to everything
Comment from Hotel Management
May 13, 2016 by Fairmont Waterfront, Hotel Management
Dear Guest, We are lucky to be able to provide our guests with such a convenient location. Thank you for your kind words and high recommendation. We hope to welcome you back to Fairmont Waterfront. Warmest Regards, Jean-Philippe Tremblay Director, Operations
3 out of 5
by A verified traveler from vancouver

Not Keeping Up with the Area

Posted May 4, 2016
Other Hotels in the area provide the exact same but are less in price. They should lower their rate that is acceptable to the area. I moved to the magnificent Rosewood Georgia a Hotel for another 3 nights and have a magnificent 1 Bedtoom for what I was paying for a standard room with two double beds.
Comment from Hotel Management
May 14, 2016 by Fairmont Waterfront, Hotel Management
Dear Guest, Thank you for your review. We sincerely appreciate your comments and would like to assure you that we closely monitor our rates to ensure they remain competitive. They do fluctuate depending on business volumes and seasonality. We sincerely hope you will give us another opportunity to welcome you back in the future. Warmest regards, Jean-Philippe Tremblay Director, Operations
5 out of 5
by Zachary

Posted Apr 29, 2016 on Hotels
Comment from Hotel Management
May 5, 2016 by FairmontWaterfront, Hotel Management
Dear Zachary, Thank you so much for giving us a 5-star rating. We sincerely appreciate your support and look forward to welcoming back to Fairmont Waterfront. Sincerely, Jean-Philippe Tremblay Director, Operations
3 out of 5
by terri from Seattle

Waterfront Fairmont hotel

Posted Apr 29, 2016 on Hotels
Vancouver is great, the hotel beds, not so great. Also, no AC, just fan speed, so I don't recommend staying in the summer here
Comment from Hotel Management
May 5, 2016 by FairmontWaterfront, Hotel Management
Dear Terri, Thank you for your review. Your feedback is genuinely appreciated and will help us make improvements that will allow us to provide our guests with memorable experiences. We look forward to welcoming you back to Fairmont Waterfront! Sincerely, Jean-Philippe Tremblay Director, Operations