Ratings based on 1,046 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
92% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

close to where cruise lines come in

Posted Jul 22, 2016
Pros: Everyone was very helpful and kind
I checked in at 9:30 a.m. - my room was not only ready but I was upgraded to a corner room! Since I was taking a red-eye home, I even got a nap in. The hop-on/hop-off tours are right around the corner as well as restaurants. The lobby restaurant was wonderful, too!
Comment from Hotel Management
Jul 22, 2016 by Fairmont Waterfront, Hotel Management
Thank you for sharing your experience at Fairmont Waterfront. It's wonderful to hear that you enjoyed our guest rooms, location and restaurant. It will be our pleasure to host you again. Sincerely, Ken Flores General Manager
5 out of 5
by A verified traveler from Ontario

Excellent hotel convernient to cruise, skytrain

Posted Jul 20, 2016
Pros: Excellent location and friendly atmosphere
Cons: Airport shuttle would have been better than lugging our bags on the Skytrain
Well received and upgraded to view of the harbor. Helpful staff, directed us to FedEx on site to reprint documents, transferred our luggage through customs to the ship. Convenient last minute shopping in attached Mall area with a food court. Tours available for sightseeing at the door.
Comment from Hotel Management
Jul 22, 2016 by Fairmont Waterfront, Hotel Management
Thank you for sharing your review and your compliments on our location and service. We appreciate your feedback and hope to see you again soon. Sincerely, Ken Flores General Manager
5 out of 5
by A verified traveler from Raleigh, NC

Nice hotel close to Canada Place

Posted Jul 20, 2016
Pros: Hotel was nicely appointed and clean. Staff were all courteous and responsive.
Very convenient location and amazing views. Being right across from Canada Place, we had access to a lot of the tour companies and other activities, including free shuttles to Grouse Mountain and Capilano Suspension Bridge. Very walkable location, as well.
Comment from Hotel Management
Jul 22, 2016 by Fairmont Waterfront, Hotel Management
Thank you for your wonderful review. I'm delighted to know that you had a great experience at Fairmont Waterfront. I will be sure to share your kind words with my team. We hope to see you again soon. Warmest regards, Ken Flores General Manager
5 out of 5
by A verified traveler from Claremont, CA

Nice view of the harbor with all the conveniences

Posted Jul 16, 2016
Pros: The location is great and the very good service by all the staff!
Cons: I had evening chocolate first night. Then I did not get any afterwards...I wonder if the chocolate is only for the first night....Inconsistency.
Location: The location was great within the walking distance to Art Gallery and Gastown, not to mention the Canada Place right in front of the hotel.
This is our first time to stay at this hotel. We got the access to Gold lounge where wonderful food for served for breakfast and evening appetizer. The evening appetizers are amazing with all the varieties of delicious food. We just paid for wine. Such a good deal!! The hotel staff are very well trained to assist us! We had a wonderful stay at this hotel with easy access to Canada Place and others. Fairmont hotel is now definitely my choice of the hotel!!
Comment from Hotel Management
Jul 22, 2016 by Fairmont Waterfront, Hotel Management
Thank you for sharing a detailed review of your stay. I'm thrilled to hear how pleased you were with your Fairmont Gold experience. I appreciate your compliments on our location, level of service and culinary offering. We look forward to your return. Sincerely, Ken Flores General Manager
5 out of 5
by A verified traveler

Posted Jul 15, 2016
Wonderful view of Vancouver harbor from our room! The hotel staff was friendly and provided excellent service. Great food at the hotel's restaurants as well as restaurants within walking distance. Most tour buses left Canada Center located just across the street from the hotel--very convenient. Also, the hotel is located within a short walk from the cruise ship terminal. Enjoyed our stay very much!
Comment from Hotel Management
Jul 22, 2016 by Fairmont Waterfront, Hotel Management
Thank you for sharing such a lovely review. I'm so pleased that we were able to provide you with excellent service, a very convenient location and great food in ARC. We would love to see you again! Sincerely, Ken Flores General Manager
4 out of 5
by A verified traveler

Posted Jul 6, 2016
très belle hôtel, malgré le fait que l'on doivent encore de nos jours pays pour le wifi dans la chambre...
Comment from Hotel Management
Jul 22, 2016 by Fairmont Waterfront, Hotel Management
We greatly appreciate your feedback regarding your stay at Fairmont Waterfront. We hope we can welcome you back in the not so distant future. Sincerely, Ken Flores General Manager
4 out of 5
by A verified traveler from California

Excellent view

Posted Jul 1, 2016
Pros: Location and view
Cons: Add more cartoon channels for tweens.
Location: Canada place and 4D movie experience
A very good hotel with a very good view. Fantastic location.
Comment from Hotel Management
Jul 22, 2016 by Fairmont Waterfront, Hotel Management
Thank you so much for sharing your feedback. Your comments are sincerely appreciated and will definitely help us identify opportunities to enhance the overall experience of our guests. We look forward to your next visit. Warmest regards, Ken Flores General Manager
5 out of 5
by A verified traveler

Close to port

Posted Jun 27, 2016
Easy to walk to port with luggage (directly across the street). Awesome view of harbor.
Comment from Hotel Management
Jul 22, 2016 by Fairmont Waterfront, Hotel Management
We are pleased to hear that you enjoyed the harbor view and found the hotel conveniently located. We hope to welcome you back soon! Warmest regards, Ken Flores General Manager
5 out of 5
by A verified traveler from C

Posted Jun 27, 2016
Perfect for the end of our San Fran to Vancouver cruise. Right at the exit
Comment from Hotel Management
Jul 22, 2016 by Fairmont Waterfront, Hotel Management
Thank you for your review. We are thrilled to have been able to provide you with a wonderful post cruise experience. We look forward to our next opportunity to serve you. Warmest regards, Ken Flores General Manager
5 out of 5
by A verified traveler from india

Posted Jun 19, 2016
Overall our experience was excellent. Good location, close to shopping and good dining.
Comment from Hotel Management
Jun 23, 2016 by Fairmont Waterfront, Hotel Management
Dear Anil, I'm thrilled to hear that you had an excellent stay at Fairmont Waterfront. I'm also pleased that you were able to take advantage of our fantastic location. We look forward to welcoming you back soon! Sincerely, Ken Flores General Manager