Ratings based on 978 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

The staff was extremely helpful and polite.

Posted Feb 1, 2016
Pros: The staff and the convience to shopping and dining
Location: There is a food court on the bottom level and is one block from major shopping
The staff was extremely helpful and polite they would clean your Room once or twice a day without you having to request it to be cleaned they would bring water and ice to your room with house slippers the concierge was just extremely helpful the rooms were clean and nice the facility was nice my overall stay was amazing
Comment from Hotel Management
Feb 1, 2016 by Fairmont Waterfront, Hotel Management
Dear Guest, Thank you for your review and complimenting the service you received from our staff. We appreciate your feedback and look forward to welcoming you back to Fairmont Waterfront! Sincerely, Indu Brar General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Chihuahua Mexico

Very good hotel in excellent location

Posted Jan 31, 2016
Just spent one night at this hotel, it lives up to the Fairmont name, excellent location, room with a spectacular view and close to a lot of things Rooms are comfortable, bed was very nice
Comment from Hotel Management
Feb 1, 2016 by Fairmont Waterfront, Hotel Management
Dear Reginaldo, Thank you so much for your kind words. We look forward to another opportunity to welcome you back to Fairmont Waterfront. Sincerely, Indu Brar General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver

New Years Eve

Posted Jan 4, 2016
Pros: Great location
Cons: The beds should be queens not doubles
Location: Walking distance to anything you need to do downtown
This was a great place to stay for New Years Eve. Close to everything. The rooms were average and beds were small (oversized doubles not queens as advertised). However the lounge was awesome! we would do it again next year.
Comment from Hotel Management
Jan 4, 2016 by Fairmont Waterfront, Hotel Management
Dear Phil, Thank you for sharing your experience at Fairmont Waterfront. I'm glad you were able to take advantage of our great location. We appreciate your feedback and hope we can welcome you back in the near future. Sincerely, Indu Brar General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto ON

3 Night Stay

Posted Dec 8, 2015
Hubby and I traveled to Vancouver for a three night getaway. Had a lovely time at the hotel. Nicely appointed room with city view. The hotel was fully booked so was only able to get a room with two double beds. Would have preferred a queen. Staff were friendly and helpful. Would stay with this chain again. Never dined at the restaurant as it seemed pretty pricey.
Comment from Hotel Management
Dec 11, 2015 by Fairmont Waterfront, Hotel Management
Dear Stacey, Thank you so much for taking the time to share a review of your experience at Fairmont Waterfront. It's great to hear that you had a wonderful time in the hotel and were pleased with the service you received from our staff. We look forward to your next visit! Sincerely, Indu Brar General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from 京都

会議場に近い

Posted Dec 6, 2015
空港から特急で20分、駅から徒歩3分という立地条件。部屋からは新コンベンションがまじかに見えますし、旧コンベンションも徒歩1分、コートなしで移動可能です。館内にFedexもあり、ポスターや資料の印刷もサクサク。ビジネスユースとして快適でした
Comment from Hotel Management
Dec 12, 2015 by Fairmont Waterfront, Hotel Management
Dear Guest, I'm pleased to hear that you found the hotel conveniently located. Thank you also for your compliments on our business centre and the services it offers. We look forward to welcoming you back to Fairmont Waterfront. Sincerely, Indu Brar General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from calgary

Great location

Posted Dec 5, 2015
Pros: Location, modern, room clean and all things worked effectively (like wifi).
Cons: No, all good.
Location: Waterfront for strolling, lots of great places to eat, shopping, lots of bars for cocktails
Stayed on the Gold floor which made the experience. Great service, lovely lounge. Fabulous location in the heart of the city and near the waterfront!
Comment from Hotel Management
Dec 5, 2015 by Fairmont Waterfront, Hotel Management
Dear Sheena, I'm so thrilled to read that you had such a great Fairmont Gold experience. Thank you so much for sharing you experience at Fairmont Waterfront. We look forward to another opportunity to delight you! Sincerely, Indu Brar General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Victoria BC Canada

Beautiful Hotel with city and ocean views

Posted Dec 4, 2015
Our family of four with two small children fit quite comfortably in a king corner room. 24 hour room service made it easy to feed the kids, and we made great use of the outdoor swimming pool. All staff were amazingly courteous and helpful. The entire Hotel was impeccably clean. We always choose Fairmont when we travel!
Comment from Hotel Management
Dec 5, 2015 by Fairmont Waterfront, Hotel Management
Dear Rachel, Thank you for your kind words and choosing Fairmont Waterfront. I look forward to sharing your compliments with my team. We hope to welcome you back soon! Sincerely, Indu Brar General Manager
2 out of 5
by A verified traveler

Too expensiv

Posted Dec 2, 2015
Pros: Nothing
Room booked as Gold member at 8.floor seaside. Standard room with only shower, no bathtub. For more than 400 Dollar per Night too expensiv. Pan Pazific with great seaview beyond the street much better. Not again.
Comment from Hotel Management
Dec 5, 2015 by Fairmont Waterfront, Hotel Management
Dear Guest, I am sorry to hear that your stay fell short of expectations. I appreciate your feedback and hope to have the opportunity to welcome you back, and provide you with a truly memorable stay. Sincerely, Indu Brar General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel close to all amenities

Posted Nov 29, 2015
We stayed at Fairmont waterfront for a conference. Check in was quick and efficient. It is a 2 block walk from the sky train stop and across from Canada place and the waterfront. Rooms are clean and updated. Gym was small and busy in the morning but outdoor pool heated and easy access from the hot tub.
Comment from Hotel Management
Nov 30, 2015 by Fairmont Waterfront, Hotel Management
Dear Guest, Thank you for sharing your experience at Fairmont Waterfront. We appreciate you feedback and look forward to welcoming you back to the hotel, very soon! Sincerely, Indu Brar General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel. Mislead by Expedia

Posted Nov 27, 2015
Pros: Excellent people working at hotel. Convenient to sky train.
Cons: Expedia to include free wifi in their price.
Location: Great location, walking to all amenities
Excellent location. Sign thru Expedia does not offer you free wifi. Mislead about queen beds, hotel said they only have double beds.
Comment from Hotel Management
Dec 23, 2015 by Fairmont Waterfront, Hotel Management
Dear Guest, Thank you for your review. We appreciate your feedback, and compliments on our location and service. We look forward to your next visit. Sincerely, Indu Brar General Manager