Ratings based on 909 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Posted Feb 7, 2016
It was a short stay but very enjoyable. Would definitely return for a longer stay. The River Rock Casino was right across the street with amazing food and fun. The rooms were well sound proofed.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel near airport (YVR)

Posted Jan 28, 2016
Cons: Some room maintenance could be better, a pocket light in the bathroom was out of place, the shower bar screws were loose, but only little things.
Location: Very near anything in Vancouver
Stayed here to have an extra day before returning home. Very easy place to work out of and do day trips, but then VERY close to airport. A step above other YVR properties.
5 out of 5
Recommended
for Everyone
by A verified traveler from Terrace

River Rock upgrade

Posted Jan 27, 2016
I made a reservation for two nights at The Hotel but when we arrived we had been upgraded to a suite at the River Rock Resort. What a very pleasant surprise. The Hotel rooms are beautiful but we enjoyed the upgrade. Apparently The Hotel was sold out and we were moved because I had already paid and I am an Iprefer member.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel with easy access to downtown.

Posted Jan 25, 2016
Pros: The rooms were very comfortable and modern, clean and the beds were VERY comfy- I could go back just to sleep the weekend away.
Cons: I could not turn down the temperature in my room.
Sasha was welcoming as we arrived, very thorough and professional yet welcoming.
5 out of 5
Recommended
for Everyone
by A verified traveler

River Rock Casino Resort

Posted Jan 24, 2016
Pros: You didn't have to leave the hotel to go to a restaurant or the casino and the rooms were very clean.
The customer service here was amazing and the rooms were beautiful. The best hotel I've stayed at in Vancouver.
5 out of 5
Recommended
for Families
by A verified traveler from quesnel

Nice hotel close to sky train.

Posted Jan 24, 2016
Pros: Close to sky train and had a buffet which is cheaper with your encore card and being a senior
Cons: Everything ok
Location: Location god. We we're be there to go to a show so did not look around
Hotel was by clean and efficient. Only downfall pool was broken
4 out of 5
Recommended
for Everyone
by A verified traveler from Quebec

Excellent hotel a deux pas du Skytrain

Posted Jan 22, 2016
Location: L'hotel est a proximite de tout. Restaurant, aeroport, Outlet, 20 minutes du centre-ville en Skytrain. Tres bien situe.
Tres belle surprise! Hotel impeccable, personnel chaleureux et surtout a proximite de tout et acces facile au transport public a meme le site de l'hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from bc

Posted Jan 22, 2016
Stayed before a flight. Excellent hotel. Will come again. The pool was shut down due to a burst pipe so they gave us taxi fare return and a family pass to Water Mania. That's the way to treat your guests!
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle, Wa.

Posted Jan 19, 2016
Pros: Convenience of public transportation, entertainment and restaurants located at the hotel.
Location: We shopped at Granville Island and visited Stanley Park and a space museum and planetarium.
Easy check in and check out. Convenient public transportation sky train station located right at hotel, restaurants and food court in hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from Victoria, BC

Recommended Stay

Posted Jan 13, 2016
Cons: A more service oriented attitude at reception would be helpful. (one employee only)
Except for a couple of problems at reception this was a good stay. The room was well appointed, and housekeeping was excellent. The hotel was located on a skytrain line and, hence, had easy access to downtown Vancouver. This is also a relatively central location to many lower mainland attractions. We were disappointed that their pool and hot tub were not in service.