Ratings based on 1,346 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified ReviewsThey paid and stayed. We double-checked.
by A verified traveler from Düren
Sehr nettes kleines Hotel mitten in der CityPosted Aug 30, 2016
Pros: Der Service der Mitarbeiter! Egal was! Es wird erledigt!
Cons: Anstatt vorgegebene Frühstücksvarianten besser Buffett!
Location: Mitte in der City gelegen kann man alles zu Fuß erreichen oder mit einem Tagesschein für 9,00 can Dollar mit allen öffentlichen Verkerhsmittel!
3 Tage Abschuß von einem 3 Wochen Campingtrip! Gute Restaurants , einkaufen und Bars!
by A verified traveler from Haifa Israel
Great place for city brakePosted Aug 28, 2016
We stayed three nights at the hotel and enjoyed it very much. The proximity to Vancouver main attractions, the staff of the hotel that were extremely pleasant, nice, helpful and kind. They always did their best to offer assistance and to share some tips regarding restaurants, transportation and etc. The room was nice and clean. Breakfast was very good. Thid is for dure a great place to stay
by A verified traveler
Cleanest hotel , awesome breakfastPosted Aug 24, 2016
The staff were very nice and helpful. Coming from a clean freak, this hotel is very clean and maintained. The breakfast was delicious and service was good. First stay at a St. Regis. I will seek out this hotel brand in the future.
by A verified traveler from MD
Nice hotelPosted Aug 21, 2016
The hotel is really nice and the staff is very friendly. My neighbors were blaring loud music at 5am. I called the front desk but they were not able to get the people to turn it down to where I couldn't hear the pounding of the music through the walls.
by A verified traveler from chicago, il
Not your typical St. Regis but adequatePosted Aug 13, 2016
The hotel is about 5 floors high with one elevator. There is breakfast that's provided, albeit with a somewhat limited menu, but it was fine. It was clean and the staff was friendly. But this is not a 4-5 star luxury St. Regis, if that is what you are expecting. I would say it's 3.5 stars or so. Parking was an additional $35/day, I believe. Overall it was fine but there are other places I'd consider in a similar price range.
by A verified traveler from victoria
Great service great hotelPosted Aug 10, 2016
We had a great stay nice clean room awesome service and close to downtown. Would stay there again in a minute
by A verified traveler
Luxury in a busy cityPosted Aug 4, 2016
Pros: See above.
Cons: Having a refrigerator in the room would be helpful. More than one elevator.
Location: Right in the mist of downtown. Everything is around you or you can catch public transit anywhere you want to go. Very convenient.
Everyone was very helpful. The room was fantastic. Great views of the city. Very comfortable and clean. The most difficult part was carrying my luggage a block and a half away from the hotel, uphill to the Skytrain for the airport. It may not seem far but when it is heavy and you have more than one piece it is tortuous.
by A verified traveler from Dallas, TX
Quaint hotel, beautiful, downtownPosted Jul 31, 2016
Cons: Missed us one day for housekeeping. We were in our room until about noon. Guess they didn't want to come back and straighten up.
Real nice hotel. Older, excellent decor. Beautiful, large bathroom.
by A verified traveler from Pittsburgh
Centrally located hotelPosted Jul 25, 2016
Pros: Did not hear anything from adjacent rooms
Location: It is very close to the Sky train and just a short 1 mile walk to Stanley Park. Shopping was around every corner as well as many restaurants
Very comfortable beds, nice restaurant and bar attached. The free breakfast was the best we ever had. Complimentary umbrellas was a bonus, that allowed us to explore the city on a rainy day. Nice location
by A verified traveler from HERSHEY, PA
Great Hotel with Helpful Friendly StaffPosted Jul 4, 2016
Pros: Friendly ,helpful staff Accessibility restaurant & bar next door Breakfast included Good Wi Fi
Cons: Traffic on street side was noisy
Location: Close to Hop on Hop off stops walking distance to Gas Town Can walk from Cruise ship terminal Close to Stanley Park
Arrived early and our bags were secured by the staff for later pick up. The front desk staff was very helpful getting us on our way with hop-on hop off tickets as requested and a city map. Free wifi let us check up on email etc. before we went out for the day. Upon returning the room was ready and was well appointed. Heated floors in the bathroom was a nice plus. A large TV was a bonus with HBO that let us catch the episode of GOT we has missed the night before. Perfect! Breakfast was included. A nice bar/restaurant was next door that we were happy to use the next night when we got back late from our long day of touring. Pizza was great and a cold beer was what was needed! After allowing us an extra hour to check out on our last day our bags were held again for us so we could enjoy a nice walk into town for a long lunch before heading to the train . Wonderful experience!