Exterior detail

Reviews of Sylvia Hotel

3 out of 5
Sylvia Hotel
1154 Gilford St, Vancouver, BC

Reviews

9.2

Wonderful

Rating 10 - Excellent. 876 out of 1238 reviews" "
Rating 8 - Good. 274 out of 1238 reviews" "
Rating 6 - Okay. 46 out of 1238 reviews" "
Rating 4 - Poor. 30 out of 1238 reviews" "
Rating 2 - Terrible. 12 out of 1238 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Katrin

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dog friendly 😊
Stayed 1 night in Mar 2024

10/10 Excellent

Rodney, Courtenay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying at the Sylvia. I've been coming here, off and on, for well over 30 years!! Yes, it is getting a bit old and you could get something finer elsewhere. But, it's charming. A stone's throw to the Stanley park sea walk. Nothing gets better!
Stayed 1 night in Mar 2024
Response from Nicole on Mar 26, 2024
Dear Rodney,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we are delighted by your kind words. We look forward to welcoming you back again soon!

10/10 Excellent

Steven

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located in the perfect location and has everything you need... The room was really a small apt and the building is full of history. The proximity to the beach makes it the perfect place to stay in Vancouver. The restaurant is also great and has live music a few times a week.
Stayed 2 nights in Mar 2024
Response from Nicole on Mar 25, 2024
Dear Steven,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you provided to us and we look forward to welcoming you back again soon!

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay at “The Sylvia”, the room was immaculate and the location was perfect ( so many different restaurants to choose from in the area) We will definitely be back!
Stayed 2 nights in Mar 2024
Response from Nicole on Mar 24, 2024
Dear CarolThank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we look forward to welcoming you back again soon!

10/10 Excellent

Ray

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint old style hotel with the modern comforta one would expect.
Stayed 1 night in Mar 2024
Response from Nicole on Mar 24, 2024
Dear Ray,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we look forward to welcoming you back again soon!

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location and very convenient
Stayed 2 nights in Mar 2024
Response from Nicole on Mar 24, 2024
Dear Tracey,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we look forward to welcoming you back again soon!

10/10 Excellent

Edith

Liked: Amenities, property conditions & facilities
Love this hotel! Best area, lots to see and do …. Walk everywhere! Restaurant here is lovely and friendly staff everywhere!
Stayed 1 night in Mar 2024
Response from Nicole on Mar 23, 2024
Dear Edith,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we are delighted by your kind words. We look forward to welcoming you back again soon!

10/10 Excellent

Katherine

Traveled with family
Liked: Amenities
Everything was perfect. Thanks!
Stayed 2 nights in Mar 2024
Response from Nicole on Mar 23, 2024
Dear Katherine,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we are delighted by your kind words. We look forward to welcoming you back again soon!

10/10 Excellent

Glen

Traveled with partner
Best location, beside the ocean and Stanley Park
Stayed 1 night in Mar 2024
Response from Nicole on Mar 25, 2024
Dear Glen,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we look forward to welcoming you back again soon!

8/10 Good

Martin

Traveled with group
Liked: Amenities
Beautiful location
Stayed 1 night in Mar 2024
Response from Nicole on Mar 21, 2024
Dear Martin,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we look forward to welcoming you back again soon!

8/10 Good

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Nicole on Mar 23, 2024
Dear Natasha,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we look forward to welcoming you back again soon!

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best places to stay in Vancouver
Stayed 2 nights in Mar 2024
Response from Nicole on Mar 21, 2024
Dear Michael,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we look forward to welcoming you back again soon!

10/10 Excellent

Alison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved where it is also the interior and breakfast was amazing
Stayed 1 night in Mar 2024
Response from Nicole on Mar 19, 2024
Dear Alison,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we are delighted by your kind words. We look forward to welcoming you back again soon!

10/10 Excellent

Amanpreet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is good hotel for the price, next to beach and good food options in and around.
Stayed 3 nights in Mar 2024
Response from Nicole on Mar 19, 2024
Dear Amanpreet,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you provided to us and we are delighted by your kind words. We look forward to welcoming you back again soon!

10/10 Excellent

Heather

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I’ve stated here for many year the hotel & staff are really friendly & helpful I like that they update the hotel it’s not the fanciest hotel in town but affordable and a great location
Stayed 2 nights in Feb 2024
Response from Nicole on Mar 19, 2024
Dear Heather,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you provided to us and we are delighted by your kind words. We look forward to welcoming you back again soon!

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very difficult to surpass the charm, location, friendly service and convenience of Sylvia Hotel. It is our destination of choice when visiting Vancouver.
Stayed 1 night in Mar 2024
Response from Nicole on Mar 19, 2024
Dear Alan,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you provided to us and we are delighted by your kind words. We look forward to welcoming you back again soon!

10/10 Excellent

Mikko, Redmond

Traveled with family
Liked: Cleanliness, staff & service, amenities
We had a wonderful time!
Stayed 1 night in Mar 2024
Response from Nicole on Mar 18, 2024
Dear Mikko,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we look forward to welcoming you back again soon!

10/10 Excellent

Erica

Great location
Stayed 1 night in Mar 2024
Response from Nicole on Mar 17, 2024
Dear Erica,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we look forward to welcoming you back again soon!

8/10 Good

Cori-Ann

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Being so close to English Bay was lovely.
Stayed 1 night in Mar 2024
Response from Nicole on Mar 17, 2024
Dear Cori-Ann,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we look forward to welcoming you back again soon!

10/10 Excellent

a

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at this hotel and it was perfect!! I travelled with 2 small dogs and this hotel allowed me the convenience to travel with them..the beach was right across the hotel and walking around the area I felt safe... I ordered room service and the food was great! Staff is friendly...I will definitely be returning again
Stayed 1 night in Mar 2024
Response from Nicole on Mar 17, 2024
Dear A,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we are delighted by your kind words. We look forward to welcoming you back again soon!

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming old hotel in an excellent location with outstanding staff and great entertainment
Stayed 2 nights in Mar 2024
Response from Nicole on Mar 16, 2024
Dear Bernard,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we are delighted by your kind words. We look forward to welcoming you back again soon!

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sylvia Hotel is a family favorite. We stay here every time we come to Vancouver. Super warm and friendly staff. Great live entertainment in the lounge on Wednesdays, Thursdays & Saturdays (I believe), Great history to the place. Can’t beat the location for walking distance to Stanley Park. And right across the street from English Bay. Love it!
Stayed 3 nights in Mar 2024
Response from Nicole on Mar 16, 2024
Dear Sandra,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we are delighted by your kind words. We look forward to welcoming you back again soon!

8/10 Good

Dorrit

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service
Great pet policy and a super location for walking your dog; across from the beach in English Bay and Stanley Park is just steps away.
Stayed 2 nights in Mar 2024
Response from Nicole on Mar 15, 2024
Dear Dorrit,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we are delighted by your kind words. We look forward to welcoming you back again soon!

4/10 Poor

Peter

Business traveler
Disliked: Amenities, property conditions & facilities
Place has seen better days. It’s pretty shopworn. The elevators are not reliable.
Stayed 2 nights in Mar 2024
Response from Nicole on Mar 14, 2024
Dear Peter,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we are sorry to hear you did not enjoy your recent stay with us. We thank you for your patience as we work to replace our elevators. We do hope to welcome you back again soon!

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
This is such a quaint old hotel. When I arrived I was given and upgrade which was so amazing. I had full windows with a beautiful view of English Bay to wake up to and windows that open for fresh air. Very close to Stanley Park and lots of amenities and bus route friendly in a neighborhood setting. This is not modern if that’s your thing. This is charming character. The staff were very friendly and helpful. I will definitely be back!!!
Stayed 1 night in Mar 2024
Response from Nicole on Mar 11, 2024
Dear Colleen,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we are delighted by your kind words. We look forward to welcoming you back again soon!

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely old building
Stayed 1 night in Mar 2024
Response from Nicole on Mar 9, 2024
Dear Neil,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us. We look forward to welcoming you back again soon!

8/10 Good

Doug

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A cool old hotel which is perhaps a bit tired and the restaurant is maybe just okay but you can't beat it in terms of location. Centrally located right on English Bay and next to Stanley Park you would be hard pressed to get better value for your money in this highly desirable location. Bar is fun, restaurant is decent and the staff is great. Parking is easy and lots of shopping and eating options on Denman are just steps away.
Stayed 1 night in Feb 2024
Response from Nicole on Mar 7, 2024
Dear Doug,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we are delighted by your kind words. We look forward to welcoming you back again soon!

10/10 Excellent

Frederick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Part of Vancouver's history...lovely stay ...highly recommended and will stay again.
Stayed 2 nights in Mar 2024
Response from Nicole on Mar 7, 2024
Dear Frederick,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we are delighted by your kind words. We look forward to welcoming you back again soon!

10/10 Excellent

Shirley

Liked: Staff & service, property conditions & facilities
Quaint old hotel on the ocean
Stayed 1 night in Mar 2024
Response from Nicole on Mar 7, 2024
Dear Shirley,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we are delighted by your kind words. We look forward to welcoming you back again soon!

10/10 Excellent

Beverley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best time here in Vancouver at the Sylvia. We would return in a heartbeat. The staff was so nice and very helpful. The building is so unique and quaint. 10 out of 10!!
Stayed 2 nights in Mar 2024
Response from Nicole on Mar 7, 2024
Dear Beverley,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we are delighted by your kind words. We look forward to welcoming you back again soon!

10/10 Excellent

Lee

Traveled with partner
Liked: Amenities
Excellent service and location. Cute bar/ lounge on site. Great restaurants minutes away- bike rentals / beach all steps away. No pool or fitness Center - but not needed with all the amenities of the city outside your door.
Stayed 2 nights in Mar 2024
Response from Nicole on Mar 7, 2024
Dear Lee,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we are delighted by your kind words. We look forward to welcoming you back again soon!

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
Beautiful location next to English Bay and Stanley Park. Good transport links. Staff were cheerful and friendly. I felt it was perhaps a little expensive for a solo traveller and decor a little dated. Nevertheless would stay here again just for the beautiful walks on your doorstep.
Stayed 5 nights in Feb 2024
Response from Nicole on Mar 4, 2024
Dear David,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we look forward to welcoming you back again soon!

10/10 Excellent

Maureen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are top notch. Rooms are unique - different layouts. Love the area and walkability. Dozens of restaurants nearby and you are right across the road from the beach and next to Stanley Park. Stay there every time I’m in Vancouver, if they have a room available.
Stayed 1 night in Mar 2024
Response from Nicole on Mar 5, 2024
Dear Maureen,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we are delighted by your kind words. We look forward to welcoming you back again soon!

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful heritage building in a stunning location!
Stayed 1 night in Mar 2024
Response from Nicole on Mar 4, 2024
Dear David,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we look forward to welcoming you back again soon!

8/10 Good

Flora, Clinton

Liked: Cleanliness, staff & service
The rooms were clean but the property is a bit worn. We could also hear our neighbors. That said it's a good value. The restaurant is good for breakfast but dinner was not good.
Stayed 3 nights in Feb 2024
Response from Nicole on Mar 4, 2024
Dear Flora,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we look forward to welcoming you back again soon1

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, right on English Bay.
Stayed 3 nights in Feb 2024
Response from Nicole on Mar 4, 2024
Dear Robert,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you provided to us and we look forward to welcoming you back again soon!

10/10 Excellent

Stephen Francis

Traveled with partner
We found security was needed. Anyone could walk off the street and access the rooms. The locks to the rooms did not look like they would hold very well to someone who wanted to get in. We would stay here again but have felt more secure in other hotels.
Stayed 2 nights in Feb 2024
Response from Nicole on Mar 4, 2024
Dear Stephen Francis,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we are sorry to hear of the issue you mentioned. We do hope you will consider staying again in the future!

10/10 Excellent

Ian

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Oir favourite hotel in Vancouver. Great location on English Bay and super dog and EV friendly. Staff are nicest in town too and views from restaurant - especially at sunset are epic.
Stayed 1 night in Mar 2024
Response from Nicole on Mar 2, 2024
Dear Ian,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we look forward to welcoming you back again soon!

10/10 Excellent

Janet, Halfmoon Bay

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great spot. The hotel is a bit worn however it is clean and staff is exceptional. Would stay here again.
Stayed 1 night in Feb 2024
Response from Nicole on Mar 1, 2024
Dear Janet,Thank you for taking the time to review the Sylvia hotel, we appreciate the feedback you have provided to us and we look forward to welcoming you back again soon!

10/10 Excellent

Sandip

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing historic hotel in beautiful English Bay.
Stayed 1 night in Feb 2024
Response from Nicole on Feb 29, 2024
Dear Sandip,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we look forward to welcoming you back again soon!

10/10 Excellent

cayra

Traveled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
This place is awesome. Unbelievable. So I rated it as 1 so nobody would come because it’s amazing and I would have a room when I booked next year. Seriously, it’s an incredible. Location. Service. Pet friendly. What more do you need??
Stayed 1 night in Feb 2024
Response from Nicole on Feb 27, 2024
Dear Cayra,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we are delighted your kind words. We look forward to welcoming you back again soon!

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in this historic hotel! Love the late checkout!
Stayed 1 night in Feb 2024
Response from Nicole on Feb 27, 2024
Dear Ian,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we look forward to welcoming you back again soon!

10/10 Excellent

Kellyann

Traveled with partner
Liked: Amenities
Quaint. Nostalgic
Stayed 3 nights in Feb 2024
Response from Nicole on Feb 26, 2024
Dear Kellyann,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we look forward to welcoming you back again soon!

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
always clean, staff are friendly, close to everything
Stayed 3 nights in Feb 2024
Response from Nicole on Feb 24, 2024
Dear Susan,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we are delighted by your kind words. We look forward to welcoming you back again soon!

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location, charming hotel with great restaurant and beautiful views!
Stayed 1 night in Feb 2024
Response from Nicole on Feb 22, 2024
Good Morning Dominic,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we look forward to welcoming you back again soon!

10/10 Excellent

Sarah

Stayed 1 night in Feb 2024
Response from Nicole on Mar 21, 2024
Dear Sarah,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we look forward to welcoming you back again soon!

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Nicole on Feb 19, 2024
Dear Valerie,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we look forward to welcoming you back again soon!

10/10 Excellent

Dennis

Traveled with partner, Traveled with pets
Liked: Staff & service, property conditions & facilities
Excellent location
Stayed 1 night in Feb 2024
Response from Nicole on Feb 15, 2024
Dear Dennis,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we look forward to welcoming you back again soon!

4/10 Poor

Arman

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Would you like to know how dinosaurs vacationed on west coast hundreds of millions of years ago? Then book a very expensive room in Sylvia "motel". Staff are amazing, no doubt. But the building was built during stone age. It's so old and has not received any maintenance in ages that the keys to the rooms are actual keys, not keycards so goodluck to you and your belongings. There is no desk to work at, because dinosaurs lived rent free and didn't need to work. The is one tiny elevator which fits an "average" american at most and it's so slow that reminds of you that DMV scene in zootopia. The bathroom fan works whenever it likes to, and the electrical sockets stop/start working every 5 seconds and that's an if, IF you manage to plug in your charger as they continue to fall off every minute or so. The average age of people who stay at this hotel is 100 no joke. So if you're anything in the working group, I'd say spend the money literally anywhere else.
Stayed 1 night in Feb 2024
Response from Nicole on Feb 15, 2024
Dear Arman,Thank you so much for taking the time to review the Sylvia Hotel, we do appreciate the feedback you have provided to us. We are sorry to hear that you did not enjoy your stay in our Vintage location with old world charm. We wish you the best!

8/10 Good

Niall

Liked: Cleanliness, staff & service
Nice but feeling it’s age.
Stayed 3 nights in Feb 2024
Response from Nicole on Feb 13, 2024
Dear Niall,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we look forward to welcoming you back again soon!