Ratings based on 392 Verified Reviews

4.3 out of 5
91% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 14, 2016
Convenient, clean and good value for airport hotel
Comment from Hotel Management
Nov 28, 2016 by Guest Relations Manager, Hotel Management
Dear Guest, thank you kindly for your feedback regarding your latest stay experience at the Wall Centre. We truly appreciate your 4-point rating and are excited to welcome you back in the near future. It has been a pleasure to have you staying with us. Warm regards. Your Wall Centre Team.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Wonderful Hotel

Posted Nov 1, 2016
Pros: The bed was so comfy
Cons: Loved it all.
Location: Didn't get a chance to explore, but was told if you walked about 10 to 15 min. there was a shopping center and a lot of restaurants nearby
Checked in, not expecting much, but we were in for a surprise, we had a room on the top floor and was told we could go to the club lounge that had snacks and drinks. We were hungry so we checked it out, sure enough, lots of snacks, chips, power bars, nuts, fruits and some hot dishes along with dessert. They had an assortment of crackers, cheese, veggies and soft drinks or coffee. Our room had 2 queen size beds with a huge bathroom with a separate tub and shower. It was clean and the bed was heavenly with about 6 pillows on each bed. Because of the club lounge, I never ate at the hotel restaurant. Overall, loved the staff and the hotel and the shuttle service!
Comment from Hotel Management
Nov 21, 2016 by Guest Relations Manager, Hotel Management
Dear Lynda Yuk Lin, thank you for your feedback and writing your encouraging review. We are excited to know that you have spent an excellent time with us and enjoyed our quality and services provided. It has been a pleasure to have welcomed you. Warm regards. Your Wall Centre Team.
5 out of 5
Recommended
for Everyone
by A verified traveler from calgary

It was y 79 birthday and the front desk staff sent

Posted Oct 31, 2016
Cold unable to get the room to heat up no shampoo
Comment from Hotel Management
Dec 14, 2016 by Guest Relations Manager, Hotel Management
Dear teddy, thank you for your feedback and taking the time to comment on your latest stay experience at the Wall Centre. We truly appreciate it and it has been our absolute pleasure to surprise you for your 79th birthday, it is a very special occasion after all. Once again happy birthday and wishing you all the best. Warm regards. Your Wall Centre Team.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 13, 2016
Pros: The location to the airport. The service I received and the cleanliness of the hotel.
Cons: Nothing
I received excellent customer service they offered to up grade my room without request. The room was very Clean and the bed was extremely comfortable. I would recommend this hotel.
Comment from Hotel Management
Oct 20, 2016 by Guest Relations Manager, Hotel Management
Dear guest, thank you for your feedback and taking the time to comment on your latest stay experience at the Wall Centre. We truly appreciate your encouraging words and are delighted to know that you enjoyed such an excellent time with us and that our team assisted you in every way possible. We hope to welcome you again in the near future. Warm regards. Your Wall Centre Team.
4 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel

Posted Oct 6, 2016
But for the price there is no breakfast or even wifi included. Kind of a shame.
Comment from Hotel Management
Oct 20, 2016 by Guest Relations Manager, Hotel Management
Dear guest, thank you for connecting with us and taking the time to comment on your latest stay experience at the Wall Centre. We truly appreciate your feedback and will ensure to make any adjustments as necessary in order to create an even more comfortable stay experience for our loyal guests, such as yourself, moving forward. We hope to welcome you again in the near future. Warm regards. Your Wall Centre Team.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco

Airport stay

Posted Sep 29, 2016
Convenient free shuttle between hotel and airport. Walkin6 distance to shopping and eating.
Comment from Hotel Management
Oct 20, 2016 by Guest Relations Manager, Hotel Management
Dear tourist, thank you for your feedback and taking the time to comment on your latest stay experience at the Wall Centre. We truly appreciate your encouraging words and are delighted to know that you enjoyed such an excellent time with us and that our team assisted you in every way possible. We hope to welcome you again in the near future. Warm regards. Your Wall Centre Team.
4 out of 5
Recommended
for Everyone
by A verified traveler

Expensive due to location - Familiar comfort

Posted Sep 21, 2016
No question Vancouver hotels are very expensive $350-400/ night. But once you accept that ball park this Westin is a comfortable and easy hotel to like. Rooms are nice and quiet, staff is friendly. If you have an early flight note restaurant opens at 6:30an.
Comment from Hotel Management
Sep 23, 2016 by Guest Relations Manager, Hotel Management
Dear guest, thank you for your feedback and taking the time to comment on your latest stay experience at the Wall Centre. We truly appreciate your encouraging words and are delighted to know that you enjoyed such an excellent time with us and that our team assisted you in every way possible. We hope to welcome you again in the near future. Warm regards. Your Wall Centre Team.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney Australia

Convenient to YVR airport

Posted Sep 19, 2016
Pros: Our room, the location and helpful staff. There was an opening window in our room for fresh air.
Location: 20 mins walk to a shopping area, large Chinese complex here. A few minutes walk to the Skytrain station for easy access to downtown.
We arrived at Vancouver International airport, and caught the Westin Hotel shuttle straight to the hotel. We arrived about 11am and were checked in promptly. Our room was not ready until 2pm and as it was raining, we had lunch in the cafe and then waited in the lobby. Our room was spacious, clean, very comfortable and quiet.. My husband enjoyed watching the planes coming in to land, the skytrain regularly passing by and views of the general area. Good value for our overnight stay and easy access to the airport. We caught the hotel shuttle each way.
Comment from Hotel Management
Sep 23, 2016 by Guest Relations Manager, Hotel Management
Dear Marie, thank you for your feedback and taking the time to comment on your latest stay experience at the Wall Centre. We truly appreciate your encouraging words and are delighted to know that you enjoyed such an excellent time with us and that our team assisted you in every way possible. We hope to welcome you again in the near future. Warm regards. Your Wall Centre Team.
4 out of 5
Recommended
for Everyone
by A verified traveler from Genesee, AB

A good hotel

Posted Sep 16, 2016
The staff is great. The rooms are clean. The beds are comfortable. My only complaint is that the building is aging quickly.
Comment from Hotel Management
Sep 19, 2016 by Guest Relations Manager, Hotel Management
Dear Richard, thank you for your feedback and taking the time to comment on your latest stay experience at the Wall Centre. We truly appreciate your kind words and are excited to know that you enjoyed such an excellent time with us and that our team assisted you in every way possible. We hope to welcome you again in the near future. Warm regards. Your Wall Centre Team.
5 out of 5
Recommended
for Families
by A verified traveler from Toronto

Nice view at Executive Floor.

Posted Sep 12, 2016
The hotel charge $15+tax for self park overnight parking, not an ideal choice for traveler arrive with rental car.
Comment from Hotel Management
Sep 19, 2016 by Guest Relations Manager, Hotel Management
Dear DOM, thank you for your feedback and taking the time to comment on your latest stay experience at the Wall Centre. We truly appreciate your kind words and will be sure to make any changes as necessary to create an even more comfortable stay experience for our loyal guests, such as yourself, moving forward. We hope to welcome you again in the near future. Warm regards. Your Wall Centre Team.