Ratings based on 129 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
88% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

快適に過ごせます

Posted Nov 12, 2016
Location: 周辺にはリッチモンドセンターやスーパーも揃っていて、買い物にも苦労しない。隣接するシェラトンにスタバもあるので利便が良い。
客室は非常にキレイで落ち着いて過ごせます。部屋によるけど、電子レンジとシンクが付いてるところもあり使いやすい。
5 out of 5
by Roberta from winnipeg, manitoba

excellent - no noises

Posted Sep 1, 2016 on Hotels
It was easy to get to and no problems. The best part it was very clean. Close to good shopping
5 out of 5
by A verified traveler

Bel hôtel près de l'aéroport

Posted Aug 29, 2016
Pros: Proximité des restaurants asiatiques de bon qualité
En général, c'est une bonne expérience grâce au son personnel accueillant et à la proximité du centre commercial de Richmond.
4 out of 5
by A verified traveler

Perfect location in Richmond

Posted Aug 28, 2016 on Hotels
Comfortable room, easy access to everywhere in Richmond. Wonderful Chinese restaurants are all around.
3 out of 5
by A verified traveler

Non-working A/C

Posted Aug 15, 2016
The A/C would not cool the room- it was stifling. For $450 a night, I expect the room temperature to be comfortable.
5 out of 5
by Rene

This traveler left a rating score only Posted Aug 2, 2016 on Hotels
4 out of 5
by Jason from Chicago

Great hotel with convenient access to airport

Posted Jul 28, 2016 on Hotels
Traveling on business to Vancouver. Needed a hotel convenient to airport, customer location, and city. This worked out great.
3 out of 5
by A verified traveler

Posted Jul 28, 2016 on Hotels
wrost reception man
3 out of 5
by A verified traveler

Posted Jul 25, 2016 on Hotels
The hotel price were too high for what's it worth. You would think since they charge a lot for the room you would get high speed internet, but you don't! The "FREE" WiFi internet was slower than a moving turtle. If you wanted faster internet there's an extra fee.
3 out of 5
by Jeffrey from Bellevue, WA

Posted Jul 19, 2016 on Hotels
Fine if you need a place to stay in a pinch. Rate was high for the quality of the hotel. Only one elevator was working so it was a very long wait for the elevator at any time.