Ratings based on 677 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from London

Conveniently located hotel in central Vancouver

Posted Sep 2, 2016
Pros: The location and food options
Cons: Increased wardrobe space
Location: Near Canada place and local shopping thoroughfare as well as various food malls .
Enjoyed the location near Canada place , comfortable room for a short stay although limited wardrobe space. Good breakfast buffet selection.Suitable for business or short stays.Helpful staff .I attended a wedding and the venue was pleasing and catering top notch .
5 out of 5
by A verified traveler from liverpool UK

Very enjoyable stay.

Posted Sep 1, 2016
Pros: Location and staff
Cons: Nothing
Location: Handy for downtown and Bay Area.
Staff very friendly and really helpful. Nicely placed hotel. Would stay again.
5 out of 5
by A verified traveler from San Francisco

Nice hotel

Posted Aug 26, 2016
Cons: Pool & jacuzzi area
Location: Close to major attractions.
It is a very comfortable, clean hotel, close to major attractions. Friendly staff.
3 out of 5
by A verified traveler from Calgary

Good location, nice facilities.

Posted Aug 26, 2016
Too costly. Parking fee was excessive and so was breakfast fee.
5 out of 5
by A verified traveler

Posted Aug 21, 2016
Good Hotel in a good location. Blah Blah Blah Blah
5 out of 5
by A verified traveler

Posted Aug 19, 2016
Staff was very friendly. The staff was very helpful. Polite and courteous.
4 out of 5
by A verified traveler from Miami

Good hotel.

Posted Aug 15, 2016
Good location, helpful staff, nice rooms. Good for families too. Plenty of nearby activities, restaurants, transportation.
4 out of 5
by A verified traveler

Beautiful hotel in perfect location in downtown Va

Posted Aug 10, 2016
The location was fabulous. Walking distance anywhere downtown and close driving to other locations. The rooms were very small. We had a room with 2 double beds, for 4 of us. However it was set for 2 people. 2 towels only. No extra blankets or pillows. Wasn't really designed to work for 4. Overall very small and not ideal for 4, but a beautiful room for 2.
3 out of 5
by A verified traveler from Toronto

The Devil's in the Details

Posted Jul 28, 2016
Pros: I like the iced tea and infused water in the lobby; friendly staff; the hotel layout and lobby experience is nice. Habour view is very relaxing.
Cons: The perfume in the lobby is overpowering.
Location: Amazing location -- right by the water; great for taking walks and finding a great variety of restaurants.
The hotel uses a fragrance in their lobby which is overpowering. Overall, the room was fine. There was a bathrobe in the closet the first day, and after using it once and hanging it on the bathroom door hook, housekeeping took it away and never replaced it -- I guess it was a one time use only thing. The television was very outdated; movies looked like handy-cam pirated copies. I had a harbour view room, which was nice -- something higher than FL20 is ideal. I found this hotel reasonably comfortable and acceptable.
4 out of 5
by A verified traveler from pittsburgh pa

Convenient location for cruise departure

Posted Jul 26, 2016
Enjoyed pre-sailing day in Vancouver. Walked and rented bikes along sea wall to Stanley park. Restaurant food excellent for lunch.