Ratings based on 2,005 Verified Reviews

4.6 out of 5
95% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from delta bc

Short but excellent

Posted Nov 21, 2017
Great experience will stay here again for our departures
Comment from Hotel Management
Nov 21, 2017 by Fairmont Vancouver Airport, Hotel Management
We are thrilled you had an excellent stay. Thanks so much Cathy. We look forward to welcoming you back again! Warm regards, Patrick Gosselin General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 18, 2017
Clean and convenient! Easy to get to. Friendly and helpful staff.
Comment from Hotel Management
Nov 20, 2017 by Fairmont Vancouver Airport, Hotel Management
Thank you for visiting us and for providing your positive feedback. I'm especially grateful for your recognition of my staff who will be thrilled to know that their warm and engaging service was appreciated. Wishing you well in your travels and we hope to be of service to you again soon! Warm regards, Patrick Gosselin General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Burns Lake, BC

Convenient in the airport

Posted Nov 18, 2017
Pros: Convenience. Kuerig in the room. Clean.
As the title says, convenient. No need to grab a cab or shuttle. Arrived with my two friends and room was ready; close the elevator with a cot; as requested. A wheelchair was readily available for my friend; and a cart to our gate the next day. Only issue was only one bath towel and 3 of us in the room; had to phone twice to get two towels delivered. A great stay, we all slept well.
Comment from Hotel Management
Nov 20, 2017 by Fairmont Vancouver Airport, Hotel Management
Thank you Deb for your feedback. I'm glad that you found our hotel to be comfortable, clean and convenient. My apologies however that your towels were not set in your guest room prior to your arrival. Certainly not up to our standards and I'm sorry for the inconvenience. We greatly appreciate your input so we can continually improve the guest experience we offer. We hope to welcome you and your friends back to our hotel in the near future. Warm regards, Patrick Gosselin General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Van Anda, BC

Comfortable overnight stay

Posted Nov 16, 2017
Pros: Great location
Cons: Free waters in the room would be good.
Location: Located right inside the International terminal.
We flew in from Thailand in the evening and stayed at this hotel in the airpirt: so very convenient as we were flying out again the next day. The bed was fabulous and the room very comfortable. The front desk staff was very helpful as well. We will stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 14, 2017
I splurged to stay here because I had an early am flight. Totally worth it. The hotel room was gorgeous, staff was amazing and bed was super comfortable.
Comment from Hotel Management
Nov 14, 2017 by Fairmont Vancouver Airport, Hotel Management
What a great start to my morning! Thank you so much for your very kind comments. Please come back for another visit soon! Warm regards, Patrick Gosselin General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Barbados

Layover

Posted Nov 14, 2017
Nicest airport hotel in Vancouver. Couldn’t be more convenient and you could easily spend hours watching flights come and go against the ocean/mountain back drop.
Comment from Hotel Management
Nov 14, 2017 by Fairmont Vancouver Airport, Hotel Management
Thank you so much for choosing Fairmont Vancouver Airport for your layover. I'm thrilled that we could provide you with great convenience and fascinating airside views. We hope to see you again soon! Warm regards, Patrick Gosselin General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Japan

so nice hotel if you stay at Vancouever Airport!

Posted Nov 14, 2017
Pros: Beautiful and very good location.
Location: Wonderful.
Very wonderful airport hotel. I arrived at midnight, it was safe and easy access to hotel just by walk. The hotel staff was in the first floor for waiting even in midnight. The room was very gorgeous, and you can spent whole day just in hotel and airport. I will use again if transit in Vancouver.
Comment from Hotel Management
Nov 14, 2017 by Fairmont Vancouver Airport, Hotel Management
Thank you for taking the time to share your very positive recognition of our hotel. We are delighted you enjoyed your experience and to hear that you would like to come back again. We look forward to creating another memorable stay for you. Warm regards, Patrick Gosselin General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent standards and convenient

Posted Nov 12, 2017
Some vibration noise but wonderfully convenient and comfortable
Comment from Hotel Management
Nov 14, 2017 by Fairmont Vancouver Airport, Hotel Management
We love to hear from our guests so thank you for your review. My team does their utmost to ensure our high Fairmont standards are consistently met so I'm thrilled to see this is what you experienced. We look forward to our next opportunity to welcome you back. Warm regards, Patrick Gosselin General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from grande prairie

Awesome

Posted Nov 11, 2017
We had a great greeting and well informed staff, we had supper over looking airport with a very comfortable setting. The rooms where over the top very clean the I wished I had at home love them. The room service was quick and great.
Comment from Hotel Management
Nov 14, 2017 by Fairmont Vancouver Airport, Hotel Management
Knowing you had an "awesome" experience means so much to me and my team. Thank you for sharing your review and we hope to see you again! Warm regards, Patrick Gosselin General Manager
3 out of 5
by A verified traveler

nice hotel in airport

Posted Nov 11, 2017
Pros: location
Cons: food
the hotel is nice and in a great locations for early morning flights. the restaurant is way over priced and mediocre. ravioli for 40 bucks is steep, but when it shows up and their is only 1 ravioli on the plate. come on...
Comment from Hotel Management
Nov 14, 2017 by Fairmont Vancouver Airport, Hotel Management
We appreciate that you took the time to share your input following your recent stay. While I am glad to know you enjoyed our hotel and our great location, I regret that your dining experience was below your expectations. I have forwarded your feedback to our Executive Chef. Thank you again and we do truly hope to have another opportunity to welcome you back. Warm regards, Patrick Gosselin General Manager