Ratings based on 938 Verified Reviews

4.3 out of 5
92% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from toronto

Easy for for my business

Posted Dec 12, 2017
Ok hotel for a few days. Lots of things in the area.
Comment from Hotel Management
Dec 12, 2017 by Guest Relations Manager, Hotel Management
Dear Guest, thank you for your feedback and rating the Wall Centre at four full points. We truly appreciate your kind words and are looking forward to your return in the near future. Your Wall Centre Team.
4 out of 5
by A verified traveler from Las Vegas, NV

Great experience

Posted Dec 10, 2017
Pros: close to airport with a good price
Location: I was there on business so I was only concerned about proximity to airport.
Easy in and easy out...great staff, clean, everything worked in the room and very quiet.
Comment from Hotel Management
Dec 11, 2017 by Guest Relations Manager, Hotel Management
Dear Mr. Hib, thank you for your feedback and commenting on your recent experience at the Wall Centre. It has been a pleasure to have welcomed you and we do hope to see you again soon. Thank you for having chosen the Wall Centre as your home away from home. Greetings from Richmond. Your Wall Centre Team.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 7, 2017
Cons: Business center charges for anything
Location: easy access to airport is the main reason to stay there
pleasant but very business utilitarian; main attraction was close to airport
Comment from Hotel Management
Dec 7, 2017 by Guest Relations Manager, Hotel Management
Dear Guest, thank you for your feedback and commenting on your latest experience at the Wall Centre. It has been a pleasure to have welcomed you to the hotel and we are delighted to know that you have spent an excellent time with us. Safe travels back home. Your Wall Centre Team.
5 out of 5
Recommended
for Everyone
by A verified traveler

Third time staying here!

Posted Dec 1, 2017
It's always been excellent and great proximity to airport and shuttle on time and driver was great. Excellent hotel!
Comment from Hotel Management
Dec 1, 2017 by Guest Relations Manager, Hotel Management
Dear Guest, thank you for having chosen the Wall Centre as your home away from home. It has been a great pleasure to have welcomed you and we are excited to know this has been your third stay with us. Thank you for praising the Wall Centre in such a high manner and we hope to see you again soon. Your Wall Centre Team.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good Airport Choice

Posted Nov 29, 2017
Easy to reach by car or shuttle. Hotel is very nice. Good dining room and friendly staff. Pay parking only disappointment.
Comment from Hotel Management
Nov 29, 2017 by Guest Relations Manager, Hotel Management
Dear Guest, thank you for taking the time to comment on your recent experience at the Wall Centre. It has been wonderful to have welcomed you and we are looking forward to your return in the near future. Your Wall Centre Team.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 26, 2017
Helpful staff, comfortable room, nice bathroom with separate deep tub and shower
Comment from Hotel Management
Nov 27, 2017 by Guest Services, Hotel Management
Thank you for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler

All good

Posted Nov 26, 2017
The restaurant was a very pleasant surprise. Staff was accommodating to food requests and the pork chop was excellent.
Comment from Hotel Management
Nov 27, 2017 by Guest Services, Hotel Management
Thank you for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 20, 2017
Great airport hotel choice. Close by, nice dining room and good rooms.
Comment from Hotel Management
Nov 20, 2017 by Guest Relations Manager, Hotel Management
Dear Guest, thank you for commenting on your recent experience at the Wall Centre. We truly appreciate your kind words and are excited to know that you have spent an excellent time with us. It has been a pleasure to have welcomed you and we are looking forward to your return in the near future. Your Wall Centre Team.
3 out of 5
by A verified traveler

Mixed feelings

Posted Nov 3, 2017
Pros: Restaurant staff were fantastic... room once settled.. good
Cons: Better cleaning in pool area
Upon entering the room with a small child, the room seemed occupied... definitely not cleaned from previous guest... was offered free breakfast as compensation .. I had prepaid for breakfast already.. then was given free parking for one night as compensation..... not great customer service.... Pool area.. messy... towels everywhere.. no instructions for hot tub.... Disappointed, after paying premium price for hotel room with breakfast and compensation offered was minimal
Comment from Hotel Management
Nov 6, 2017 by Manager on Duty, Hotel Management
Dear Guest, Thank you for taking the time to provide feedback regarding your recent stay at The Westin Wall Centre, Vancouver Airport. We regret to hear that you were not entirely satisfied with our quality and services provided and will be sure to follow up with our team accordingly. Please accept our kindest apologies for any inconvenience caused. Thank you for your patience with this matter. Your Wall Centre Team.
5 out of 5
Recommended
for Everyone
by A verified traveler from abbotsford

Posted Oct 26, 2017
Nice hotel. Clean rooms. I recommend this hotel if you are staying close to yvr.
Comment from Hotel Management
Oct 26, 2017 by Guest Relations Manager, Hotel Management
Dear inder, thank you for your feedback and recommending the Wall Centre in such a high manner. It has been a pleasure to have welcomed you and we are looking forward to your return. Your Wall Centre Team.