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Reviews of Poas Volcano Lodge

3.5 out of 5
Poas Volcano Lodge
Via Poasito - Varablanca, Vara Blanca, Heredia

Reviews

9.4

Exceptional

Rating 10 - Excellent. 278 out of 364 reviews" "
Rating 8 - Good. 57 out of 364 reviews" "
Rating 6 - Okay. 21 out of 364 reviews" "
Rating 4 - Poor. 7 out of 364 reviews" "
Rating 2 - Terrible. 1 out of 364 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning architecture. Beautiful property and attentive staff.
Stayed 2 nights in Apr 2024
Response from Maria Fernanda Gonzalez - Customer Service on Apr 22, 2024
Dear Jessica: Greetings from Poas Volcano Lodge…!!! Thank you very much for your comments. We are more than happy that you enjoyed your time with us. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Excellent

AMANDINE

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and quiet, we had a great time and loved the restaurant!
Stayed 1 night in Mar 2024
Response from Maria Fernanda Gonzalez - Customer Service on Mar 11, 2024
Dear Amadine:Greetings from Poas Volcano Lodge…!!!Thank you very much for your comments. We are more than happy that you enjoyed your time with us. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Excellent

Ross

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely rural oasis. A beautiful property. Lovely dinner. About a 50 minute drive to the airport (at 5 am!). This was our second stay and we will be back.
Stayed 1 night in Feb 2024
Response from Maria Fernanda Gonzalez - Customer Service on Mar 4, 2024
Dear Ross:Greetings from Poas Volcano Lodge…!!!Thank you very much for your comments. We are more than happy that you enjoyed your time with us. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Excellent

Lucia

Stayed 1 night in Feb 2024
Response from Maria Fernanda Gonzalez - Customer Service on Mar 21, 2024
Dear Lucia:Greetings from Poas Volcano Lodge…!!!Thank you very much for your good score about the hotel during your stay.We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful 2 nights in Poasito
Incredibly relaxing stay ! The lodge is so comfortable, wonderful service and food. The yellow hike was extremely challenging but incredible. Big thank you to Wilberth for being so welcoming and an excellent guide. Truly a wonderful host. Thank you ! -Amanda & Jon
Stayed 2 nights in Jan 2024
Response from Maria Fernanda Gonzalez - Customer Service on Jan 16, 2024
Dear Amanda:Greetings from Poas Volcano Lodge…!!! Thank you very much for your fantastic comments. We are more than happy that you enjoyed your time with us. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Excellent

pamela, forest hills

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Nice decor. There is not much around the hotel. But only 25 mins to the Poas Volcano. Dirt road up to the hotel.
Stayed 1 night in Jan 2024
Response from Maria Fernanda Gonzalez - Customer Service on Jan 8, 2024
Dear Pamela:Greetings from Poas Volcano Lodge…!!!Thank you very much for your comments. We are more than happy that you enjoyed your time with us. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Excellent

Megan

Stayed 1 night in Jan 2024
Response from Maria Fernanda Gonzalez - Customer Service on Jan 8, 2024
Dear Megan:Greetings from Poas Volcano Lodge…!!!Thank you very much for your good score about the hotel during your stay.We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind Regards,

10/10 Excellent

Samuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very architecturally distinct property with a great restaurant bot far from The Poas Volcano.
Stayed 2 nights in Dec 2023
Response from Maria Fernanda Gonzalez - Customer Service on Feb 1, 2024
Dear Samuel:Greetings from Poas Volcano Lodge…!!!Thank you very much for your comments. We are more than happy that you enjoyed your time with us. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Excellent

Sayali

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location overlooking the Poas Mountain! Great food and ambience and a very pleasant stay!
Stayed 1 night in Dec 2023
Response from Maria Fernanda Gonzalez - Customer Service on Dec 27, 2023
Dear Sayali:Greetings from Poas Volcano Lodge…!!!Thank you very much for your comments. We are more than happy that you enjoyed your time with us. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect last night in Costa Rica
We loved our stay in the Poas volcano lodge. The lodge and room were cosy, a real home from home, with a British feel to it (the owners are English). Everything was very clean. There are lots of nice touches, such as the library and games room, and some good trails to walk around the farm. The volcano was a good half hour drive away and was shrouded in cloud when we stayed, but we so enjoyed our visit to the lodge we didn't mind too much! The waterfall gardens are only 10 mins away and are well worth a visit. We had a lovely and reasonably priced (for Costa Rica) dinner in the restaurant with charming service. Breakfast the next morning was a little slow, and we had to forego the hot dish as we had an 8am volcano booking, so I would recommend booking the National Park for 8.30am instead if you want a full breakfast beforehand. Would definitely recommend and would stay here if in the area again. It's less than an hour's drive from the airport so the perfect final night option and much nicer than staying in San Jose.
Stayed 1 night in Dec 2023
Response from Maria Fernanda Gonzalez - Customer Service on Dec 18, 2023
Dear Nicola:Greetings from Poas Volcano Lodge…!!!Thank you very much for your fantastic comments. We are more than happy that you enjoyed your time with us. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Excellent

rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Maria Fernanda Gonzalez - Customer Service on Dec 18, 2023
Dear Rita:Greetings from Poas Volcano Lodge…!!!Thank you very much for your good score about the hotel during your stay.We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and unique
This lodge is lovely, comfortable and friendly. The free breakfast is generous and delicious and the dinners are so good. The decor is wonderful with local wood and stone. Lots of areas to sit with coffee and chat. The rooms and bath are spotless, spacious and beautiful.
Stayed 4 nights in Dec 2023
Response from Maria Fernanda Gonzalez - Customer Service on Dec 11, 2023
Dear Michele:Greetings from Poas Volcano Lodge…!!!Thank you very much for your comments. We are more than happy that you enjoyed your time with us. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Maria Fernanda Gonzalez - Customer Service on Dec 5, 2023
Dear Guest:Greetings from Poas Volcano Lodge…!!!Thank you very much for your good score about the hotel during your stay.We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with excellent service staff.
Stayed 1 night in Nov 2023
Response from Maria Fernanda Gonzalez - Customer Service on Dec 1, 2023
Dear Kevin:Greetings from Poas Volcano Lodge…!!!Thank you very much for your comments. We are more than happy that you enjoyed your time with us. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have never left a hotel review before but was compelled to do so this time as the hotel staff was the best we have ever experienced! Incredible mountain views. The food was amazing. Only fresh ingredients prepared to perfection! Thankyou Poas Lodge for for an experience we will not soon forget!
Stayed 4 nights in Nov 2023
Response from Maria Fernanda Gonzalez - Customer Service on Dec 1, 2023
Dear Michael:Greetings from Poas Volcano Lodge…!!!Thank you very much for your comments. We are more than happy that you enjoyed your time with us. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Excellent

Emily

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great , views were great, transportation was accessible and staff was friendly
Stayed 4 nights in Nov 2023
Response from Maria Fernanda Gonzalez - Customer Service on Dec 1, 2023
Dear Emily:Greetings from Poas Volcano Lodge…!!!Thank you very much for your comments. We are more than happy that you enjoyed your time with us. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Excellent

Field

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Maria Fernanda Gonzalez - Customer Service on Dec 1, 2023
Dear Field:Greetings from Poas Volcano Lodge…!!!Thank you very much for your good score about the hotel during your stay.We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Maria Fernanda Gonzalez - Customer Service on Dec 1, 2023
Dear Richard:Greetings from Poas Volcano Lodge…!!!Thank you very much for your good score about the hotel during your stay.We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Poas Volcano Lodge. It’s a beautiful property in the clouds. Very different environment from when we stayed in La Fortuna- you are high in the mountains! The weather is nice and cool. The service and restaurant were excellent. Convenient location that’s less than an hour to the airport and very close to Poas Volcano, La Paz waterfall, and several coffee and strawberry farms that offer tours.
Response from Maria Fernanda Gonzalez - Customer Service on Nov 9, 2023
Dear Dan:Greetings from Poas Volcano Lodge…!!!Thank you very much for your comments. We are more than happy that you enjoyed your time with us. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful lodge with a beautiful lobby and delicious restaurant. Would definitely stay again!
Stayed 1 night in Sep 2023
Response from Maria Fernanda Gonzalez - Customer Service on Sep 21, 2023
Dear Eric:Greetings from Poas Volcano Lodge…!!!Thank you very much for your comments. We are more than happy that you enjoyed your time with us. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

6/10 Okay

Jose Ramon

Stayed 1 night in Sep 2023
Response from Maria Fernanda Gonzalez - Servicio al Cliente on Sep 5, 2023
Estimado Jose Ramon:Saludos desde Poas Volcano Lodge…!!!Muchas gracias por su evaluación. Lamentamos mucho cualquier inconveniente que haya tenido durante su estadía en el hotel. Trabajamos muy duro todos los días para ofrecer a todos nuestros clientes un tiempo maravilloso aquí. Esperamos que pueda visitarnos nuevamente en el futuro, nuestras puertas siempre están abiertas.Saludos coordiales,

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got upgraded to a room with a balcony and volcano view. It’s a beautiful place. It feels like we rented the whole house. Beautiful view all around. Very quite and private. Staff very respectful. They have a restaurant in house with is very convenient and food was tasty. Near volcanos and waterfalls.
Stayed 2 nights in Aug 2023
Response from Maria Fernanda Gonzalez - Customer Service on Aug 22, 2023
Dear Maria:Greetings from Poas Volcano Lodge…!!!Thank you very much for your comments. We are more than happy that you enjoyed your time with us. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Excellent

April

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A room with a view
Such a unique setting and special architecture with lovely service. The staff was so gracious and welcoming. You could really tell the staff wanted to make their guests happy and to enjoy their stay. I truly loved walking through the public spaces admiring all the architectural elements and craftsmanship. The food was really good as well and they had a really nice selection of wines.
Stayed 2 nights in Aug 2023
Response from Maria Fernanda Gonzalez - Customer Service on Aug 8, 2023
Dear April:Greetings from Poas Volcano Lodge…!!!Thank you very much for your good score and your comments about the hotel during your stay.We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Excellent

Yogesh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good, clean, comfortable property located 25mins from Poas Volcano. Breakfast and dining was great and overall had a cozy feel.
Stayed 1 night in Jul 2023
Response from Maria Fernanda Gonzalez - Customer Service on Jul 25, 2023
Dear Yogesh:Greetings from Poas Volcano Lodge…!!!Thank you very much for your comments. We are more than happy that you enjoyed your time with us. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Excellent

Ranjay

Stayed 1 night in Jul 2023
Response from Maria Fernanda Gonzalez - Customer Service on Jul 17, 2023
Dear Ranjay:Greetings from Poas Volcano Lodge...!!!Thank you very much for your good score about the hotel during your stay.We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like how it was set back away from the road and traffic. The setting was very picturesque and the staff was polite and professional. Thank you for the stay.
Stayed 2 nights in Jul 2023
Response from Maria Fernanda Gonzalez - Customer Service on Jul 10, 2023
Dear Paul:Greetings from Poas Volcano Lodge…!!!Thank you very much for your comments. We are more than happy that you enjoyed your time with us. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Excellent

Caroline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very nice rooms and property. Lots of charm. Staff was very nice and professional.
Stayed 1 night in Jun 2023
Response from Maria Fernanda Gonzalez - Customer Service on Jul 3, 2023
Dear CarolineGreetings from Poas Volcano Lodge…!!!Thank you very much for your comments. We are more than happy that you enjoyed your time with us. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous property great staff
Response from Maria Fernanda Gonzalez - Customer Service on Jun 28, 2023
Dear Caroline:Greetings from Poas Volcano Lodge…!!!Thank you very much for your comments. We are more than happy that you enjoyed your time with us. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Maria Fernanda Gonzalez - Customer Service on Jun 23, 2023
Dear Charles: Greetings from Poas Volcano Lodge...!!!Thank you very much for your good score about the hotel during your stay.We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Excellent

kellie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful unique property.
Stayed 1 night in Jun 2023
Response from Maria Fernanda Gonzalez - Customer Service on Jun 23, 2023
Dear Kellie:Greetings from Poas Volcano Lodge…!!!Thank you very much for your comments. We are more than happy that you enjoyed your time with us. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Unique stay. A perfect destination after landing in San Jose and are heading towards Arenal. A perfect first night.
Stayed 1 night in Jun 2023
Response from Maria Fernanda Gonzalez - Customer Service on Jun 19, 2023
Dear Kyle:Greetings from Poas Volcano Lodge…!!!Thank you very much for your comments. We are more than happy that you enjoyed your time with us. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Excellent

Aimee

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Poas Volcano Lodge is a beautiful property! It is so welcoming and it feels like you are coming home when you arrive. The property sits on 10 acres in the hill country overlooking an incredible view of the valley and 3 volcanoes. If you have the opportunity, stay in one of the volcanoe view rooms, you won't be disappointed. Breakfast and dinners in the dining room are slow and intimate with fresh farm-to-table choices. The staff is all local, and are very kind and accomodating. With the slow paced feel, there are still some things to do on the property as well as in the surrounding area. Be sure to grab the boots and walking sticks and wander through the 10 acres, it feels like you've stepped into another world! Cozy up with a book by the small fire in the great room. Do some bird watching with their binoculars. Play games down in the game room. Sit out on the grass and enjoy the views. In the area you can tour a local strawberry farm, tour the Doka Coffee Farm, peek into Poas Volcano, spend a day at La Paz Waterfall Gardens, have coffee at the local coffee house, and so much more!
Stayed 4 nights in Jun 2023
Response from Maria Fernanda Gonzalez - Customer Service on Jun 9, 2023
Dear Aimee: Greetings from Poas Volcano Lodge…!!!We loved your fantastic description of our property during your stay. Thank you very much...!!! We are more than happy that you enjoyed your time with us. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Excellent

Jessica

Stayed 1 night in Jun 2023
Response from Maria Fernanda Gonzalez - Customer Service on Jun 9, 2023
Dear Jessica:Greetings from Poas Volcano Lodge…!!!Thank you very much for your good score about the hotel during your stay.We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Excellent

Sofia

Stayed 2 nights in May 2023
Response from Maria Fernanda Gonzalez - Customer Service on Jun 5, 2023
Dear Sofia:Greetings from Poas Volcano Lodge…!!!Thank you very much for your good score about the hotel during your stay.We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Excellent

Laura

Stayed 1 night in May 2023
Response from Maria Fernanda Gonzalez - Customer Service on Jun 2, 2023
Dear Laura:Greetings from Poas Volcano Lodge…!!!Thank you very much for your good score about the hotel during your stay.We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Excellent

Harsh

Stayed 1 night in May 2023
Response from Maria Fernanda Gonzalez - Customer Service on Jun 1, 2023
Dear Harsh:Greetings from Poas Volcano Lodge…!!!Thank you very much for your good score about the hotel during your stay.We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Excellent

LUIS

Stayed 1 night in May 2023
Response from Maria Fernanda Gonzalez - Customer Service on May 22, 2023
Estimado Luis:Saludos desde Poas Volcano Lodge... !!!Muchas gracias por la excelente puntuación que nos ha otorgado. Estamos más que felices de que hayas disfrutado tu tiempo con nosotros. Trabajamos muy duro todos los días para ofrecer a todos nuestros clientes un momento maravilloso aquí. Esperamos que pueda volver a visitarnos en el futuro, nuestras puertas siempre estarán abiertas.Saludos cordiales,

8/10 Good

Jill

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Peaceful hotel area.. windows left open for cool Breeze . If you want to relax in the cloud Forrest this is the place for you
Stayed 1 night in May 2023
Response from Maria Fernanda Gonzalez - Customer Service on May 15, 2023
Dear Jill:Greetings from Poas Volcano Lodge…!!!Thank you very much for your comments. We are more than happy that you enjoyed your time with us. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Excellent

Marshall

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Maria Fernanda Gonzalez - Customer Service on May 15, 2023
Dear Marshall:Greetings from Poas Volcano Lodge…!!!Thank you very much for your good score about the hotel during your stay.We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Excellent

Yigal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is simple amazing. The main house is a villa with many areas to sit and relax, read, add there's even a pool table if you're into this game. The room I took was a garden room. It's pretty basic but had everything I needed, and I loved the little balcony with the chairs to sit out and relax.
Stayed 2 nights in May 2023
Response from Maria Fernanda Gonzalez - Customer Service on May 12, 2023
Dear Yigal:Greetings from Poas Volcano Lodge…!!!Thank you very much for your comments. We are more than happy that you enjoyed your time with us. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Excellent

Allison

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, rustic rooms and lovely lodge. Great gardens and trails for bird watching and surrounding areas close by were scenic and enjoyable. The lodge provided convenient transport and Wilbert was our driver. He went above and beyond with showing us the area. Thank you 🙏
Stayed 3 nights in May 2023
Response from Maria Fernanda González - Customer Service on May 11, 2023
Dear Allison:Greetings from Poas Volcano Lodge…!!!Thank you very much for your comments. We are more than happy that you enjoyed your time with us. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Excellent

Vaughn

Stayed 2 nights in May 2023
Response from Maria Fernanda Gonzalez - Customer Service on May 25, 2023
Dear Vaughn:Greetings from Poas Volcano Lodge…!!!Thank you very much for your good score about the hotel during your stay.We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Excellent

John

Stayed 2 nights in May 2023
Response from m on May 24, 2023
Dear John:Greetings from Poas Volcano Lodge…!!!Thank you very much for your good score about the hotel during your stay.We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Excellent

Richard

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location. Maybe the best food of any place I have stayed.
Stayed 2 nights in Apr 2023
Response from Maria Fernanda Gonzalez - Customer Service on Apr 24, 2023
Dear Richard:Greetings from Poas Volcano Lodge…!!!Thank you very much for your comments. We are more than happy that you enjoyed your time with us. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Excellent

Burdette K., Asheville

Stayed 1 night in Apr 2023
Response from Maria Fernanda Gonzalez, Customer Service on May 8, 2023
Dear Burdette K:Greetings from Poas Volcano Lodge…!!!Thank you very much for your good score about the hotel during your stay.We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

6/10 Okay

Poorvi

Stayed 1 night in Apr 2023
Response from Maria Fernanda Gonzalez, Customer Service on May 8, 2023
Dear Poorvi:Greetings from Poas Volcano Lodge…!!!Thank you very much for your score. We are very sorry for any inconvenience that you had during your stay at the hotel. We will talk with the staff. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Excellent

Steven

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting, amazing staff and excellent dining.
Stayed 2 nights in Apr 2023
Response from Maria Fernanda Gonzalez - Customer Service on Apr 12, 2023
Dear Steven:Greetings from Poas Volcano Lodge…!!!Thank you very much for your comments. We are more than happy that you enjoyed your time with us. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

8/10 Good

Lynn

Stayed 2 nights in Apr 2023
Response from Maria Fernanda Gonzalez, Customer Service on Apr 28, 2023
Dear Lynn:Greetings from Poas Volcano Lodge…!!!Thank you very much for your comments. We are more than happy that you enjoyed your time with us. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Excellent

Janet

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting, accommodation & staff. The reception area, lounge and restaurant are beautiful.
Stayed 2 nights in Apr 2023
Response from Maria Fernanda Gonzalez - Customer Service on Apr 8, 2023
Dear Janet:Greetings from Poas Volcano Lodge…!!!Thank you very much for your comments. We are more than happy that you enjoyed your time with us. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Excellent

Alanna

Stayed 2 nights in Apr 2023
Response from Maria Fernanda Gonzalez - Customer Service on Apr 8, 2023
Dear Alanna:Greetings from Poas Volcano Lodge…!!!Thank you very much for your good score about the hotel during your stay.We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,