Ratings based on 8 Verified Reviews

They paid and stayed. We double-checked.
2.2 out of 5
40% of guests recommend
2.5 Room cleanliness
2.1 Service & staff
2.6 Room comfort
1.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler from Delhi

Old property maintained badly.

Posted Mar 23, 2015
Created trouble at first contact check in. Reluctant to honour Expedia Voucher. Bathroom very bad. Towels torn and stained. Could not fix WC problem. I left a Power Bank Mobile charger on the table while checking out. Called up several times, have sent a mail also. Hotel does not respond.
3 out of 5
by あゆみ


Posted May 5, 2014
結構なランクのホテルだと思いますが、浴槽にカビが生えており、テレビはつきませんでした。 レストランの食事も朝ごはんのビュッフェもすごくおいしかったです。
3 out of 5
by Kimberly from Seattle, WA

Not bad for the price, difficult desk staff

Posted Jan 25, 2014
Pros: My room was quite nice, updated. Clean, uncarpeted floors. New bedding. Open shower bathroom typical to area hotels, and without unpleasant odor.
Cons: Only the front desk staff. The housekeeping staff and restaurant staff were fine.
I’ve had 10+ years experience with North India hotels, from $120 in Delhi to $20 rooms in small towns. The front desk staff are quite difficult to deal with. For example on this stay I was in need of Wi-Fi. HI has it, and in abundance, and claimed they had it as an amenity on Expedia. When I asked for the password they said they didn’t have Wi-Fi, problem with server or something like that, even though there were multiple available HI connections showing on my laptop and there was a router just outside my room. For some reason they were happier to offer me their internet in their business office after hours than give me the password. Since I booked on Expedia, there were extra bed/third person charges that I still owed to them directly. I told them I would pay the agreed charges when my issues with the hot water and Wi-Fi were resolved. Then the front desk lead still did not want to write it down for me but said he would call my room. On two different occasions he said this. In the end I brought my laptop to the front desk and then they gave it to me without objection. It worked quite well in the lobby and in my room, same password for multiple connections. Our room didn’t have a switch for hot water. Our understanding was that hot water hours were in the morning and evening. But we had to ask the front desk to turn on the hot water for us at a certain time. Then there was an hour or so of warm water before it went back to cold.
3 out of 5
by なーな from 東京


Posted Dec 17, 2012
Cons: 観光地から遠い
2012年9月末に利用しました。2泊しました。 ・改装中だったのか、ずっと工事の音が聞こえており(夜も22時くらいまで)、ややうるさかったです ・たぶん支配人だと思うのですが、フロントにいる年配の男性は愛想がありませんでした (特に困った事はありませんでしたが、もう少し普通に会話してほしかった。。) ・ガンジス河から離れているので観光に行くにはオートリキシャや車が必要です。ホテル周辺にいる運転手からはだいぶぼったくられると思います。 ・レストランのカレーは普通でした
1 out of 5
by A verified traveler

hotel de ma qualidade

Posted Feb 9, 2012 on Hotels
hotel mal conservado, muitos pernilongos, mau cheiro, mau atendimento. horrivel
1 out of 5
by A verified traveler from South africa

Hotel victoria in mumbai

Posted Jan 6, 2012 on Hotels
I have been to mumbai 11 times previously and this was the worst experience I had ever had. I do not recommend this hotel if you are a foreigner visiting Mumbai. The rooms are small, the location is scary and the pictures are not what you get in reality.
3 out of 5
by Yama from japan


Posted Jan 5, 2012
Pros: 駅に近い
Cons: 寒い
Location: 駅に近く、鉄道に便利。そして駅裏なので、ちょっと寂しいが、客引きや物乞いもいない。
初めてのインド、しかも3泊だけなので、適切な評価ではないかも知れないが、 12月25日に到着、夜は寒く、しかも深夜はお湯が出なかった。 場所的にはワーラナーシの駅から500メートルぐらいで、鉄道には便利。 ただ、駅裏で、広大な空軍基地に隣接しているので、商店等が少ない。 そのぶん、客引き等がいなくてのんびり過ごせる。 同程度のホテルが3,4件並んでいるので、食事には困らない。ただしインド料理。 ガートへはオートリキシャで100ルピー前後だったけれど、ぼられたかな? 空港からは プリペイドタクシーで500ルピー、12USドル。 隣接のシルクショップ、畳2畳程度の面積で、日本人の「良い店」と言うノートの書き込みが多々あるが、本当によい店か否かは私には判断できない。 写真はホテルから見た眺め、上方が駅。
2 out of 5
by A verified traveler from Chicago

Hotel staff do not speak English

Posted Oct 28, 2009 on Hotels
Hotel is in the middle of no where. Hotel staff does not speak English. We call a few times asking for hangers. We never get them. The hotel doesn't offer 24hrs hot water. They only have hot water in the morning for a few hours. They do bring buckets of hot water if you ask, but it takes forever....