Ratings based on 404 Verified Reviews

4.2 out of 5
90% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted Jul 8, 2017
General need of refreshment, looking wore and old. Breakfast very poor quality and choice
Comment from Hotel Management
Jul 20, 2017 by Giorgio O., Hotel Management
Dear Guest thanks for leaving your precious review, we take note of what you have reported and we will improve even more the quality of all our services. We hope to see you soon . The Management.
5 out of 5
Recommended
for Everyone
by A verified traveler from L scotland

Fantastic character hotel

Posted Jun 29, 2017
This was my second stay at this hotel , the view is fantastic, the hotel is majestic and the pool is warm , great stay
Comment from Hotel Management
Jun 30, 2017 by Giorgio O., Hotel Management
Dear Mark we are always happy to welcome you at Palace Grand Hotel Varese . Thank you so much for your evaluation . We will wait for you soon in Varese.
4 out of 5
by A verified traveler

Great hotel, but in need of TLC

Posted Apr 23, 2017 on Hotels
An historic hotel of great character, a little tired in some aspects, it is longing to be returned to its full beauty. Only faults would be the staff at breakfast and their in ability to smile or welcome was a shame. In addition, simple aspects such as not closing the doors to the large function room that had been left in a mess from day conference (bottles, rubbish etc) and was still not cleaned the next morning, said room was clear for all to view. It is a shame as a hotel such as this would have taken great pride in its presentation. It appears that the detailed eye may no longer be present. Apart from the minor points above. The front of house reception staff were excellent and we had a very pleasant stay.
4 out of 5
Recommended
for Couples
by A verified traveler from Mont-de-Lans

Commanding views.

Posted Apr 13, 2017
Pros: Great staff. Large rooms. Wifi that works.
Cons: The coffee in the breakfast room.
Location: It's a short drive to Sacro Monte. Restaurants in Varese are OK, better in Gavirate. It's an hour to Milan by train. Lago Maggiore is 40 min.
The hotel is in a great location if you have a car, since there's not much to walk to. It was easy to find and there's lots of free parking. The hotel looks down on the lake on one side and into the hills on the other. It's a classy facility that is showing it's age a little. The beds were comfy. The plumping is a little noisy. The breakfast is very good. The push-button coffee was bad. The view from the breakfast area is wonderful. The grounds are vast and well maintained.
Comment from Hotel Management
Apr 17, 2017 by Giorgio O., Hotel Management
Dear Marv we want to thank you for your kind words of appreciation our structure and its quality 'services. We are also glad you enjoyed the comfort of our new beds and the beautiful panoramic view from both the restaurant and breakfast room from our rooms. We hope to keen to get back our guest in the future. The Management.
5 out of 5
by Francisco from Varese

Beautiful and historical premises

Posted Mar 24, 2017 on Hotels
My wife and I greatly enjoyed our time in the hotel. The hotel was very beautiful and well maintained. The staff was very courteous with the exception of a front desk man doing the graveyard shift. The breakfast was excellent. We highly recommend this hotel!
Comment from Hotel Management
Apr 5, 2017 by og, Hotel Management
Dear Francisco thanks a lot for your recommendation and your kind words.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 31, 2016
Great location. Stunning building and estate. More than welcoming, friendly and efficient staff. A little run down, needs an overhaul soon
Comment from Hotel Management
Jan 3, 2017 by Giorgio O., Hotel Management
Dear Guest thank you for your kind words, much appreciated by our staff that puts the soul to try to receive you in the best way. We know we have some small problems but believe us that soon you will be able to see the results of our work of modernization. We will wait for you back in Palace Grand Hotel ... We wish you a Happy New Year . The Management
4 out of 5
by A verified traveler

Posted Dec 3, 2016 on Hotels
Comment from Hotel Management
Dec 13, 2016 by General Manager, Hotel Management
Dear Guest we thank so much for your stay in Palace Grand Hotel Varese and your opinion about it . We wish you a merry Christmas
5 out of 5
by A verified traveler

Always a pleasure to stay here

Posted Nov 7, 2016 on Hotels
We come here every couple of months for a weekend getaway. It is always very relaxing. The bar with local barman Marco
Comment from Hotel Management
Nov 23, 2016 by General Manager, Hotel Management
Dear Guest we thank you to come back everytime in Palace Grand Hotel, to choose us for your relax ... .And Marco is always pleasant to serve you. See you soon .
5 out of 5
Recommended
for Everyone
by A verified traveler from Somerset UK

Beautiful location

Posted Oct 7, 2016 on Ebookers
Location: Visting the beautiful lakes
Stunning view of Lake Verase from our room. Very comfortable. Friendly helpful staff.
Comment from Hotel Management
Oct 17, 2016 by Giorgio O., Hotel Management
Dear Guest we are very happy about your positive review . Our staff is always happy to satisfie your requests . We hope to see you again in Varese .
4 out of 5
by A verified traveler

Posted Sep 30, 2016 on Hotels
It was a very pleasant stay. Staff are courteous and room is clean and spacious. Hotel decor so hIstorical.
Comment from Hotel Management
Oct 18, 2016 by General Manager, Hotel Management
Dear Guest thank you for choosing the Palace Grand Hotel Varese to stay in Varese and we are 'happy you have found everything up to your expectations. We try every day to satisfy your every need and see you get out of our door with a smile of satisfaction 'is our most' beautiful prize. We will wait you back here in Varese. The Management