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Reviews of Hotel Horizon Wellness & Spa Resort, BW Signature Collection

4 out of 5
Hotel Horizon Wellness & Spa Resort, BW Signature Collection
Via Giovanni Macchi 61, Varese, VA

Reviews

8.8

Excellent

Rating 10 - Excellent. 63 out of 104 reviews" "
Rating 8 - Good. 27 out of 104 reviews" "
Rating 6 - Okay. 7 out of 104 reviews" "
Rating 4 - Poor. 4 out of 104 reviews" "
Rating 2 - Terrible. 3 out of 104 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

ALI

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

2/10 Terrible

Silvia

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Terrible smell in the room
Terrible smell of meat in the room coming from the restaurant of the hotel. It was very unpleasant, it made it hard to sleep.
Stayed 1 night in Dec 2023

10/10 Excellent

Cesare

Stayed 2 nights in Jul 2023

8/10 Good

Caitlin

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

8/10 Good

Per

Stayed 1 night in Jun 2023

10/10 Excellent

Egidio

Stayed 1 night in May 2023

10/10 Excellent

ludovic

Stayed 2 nights in May 2023

10/10 Excellent

Joshua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Apr 2023

10/10 Excellent

Giancarlo

Stayed 2 nights in Apr 2023

10/10 Excellent

michel

Stayed 3 nights in Mar 2023

10/10 Excellent

Mauro

Stayed 1 night in Mar 2023

10/10 Excellent

Christian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was perfect,super clean and the staff was so helpful.will stay there again definitely
Stayed 1 night in Feb 2023

6/10 Okay

SIMON

Stayed 1 night in Jan 2023

10/10 Excellent

Mattia

Stayed 1 night in Dec 2022

2/10 Terrible

Elena

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Below average
No water provided, however it was stated on the description that bottled water is provided. Wood mites were so loud that it was not possible to get a quality sleep. Restaurant service was extremely slow. We had only main course. Waited for the steak for 55 min. And to chase for the bill, I had to literally get up and look for a waiter…
Stayed 1 night in Nov 2022

10/10 Excellent

Pierluigi

Stayed 1 night in Oct 2022

8/10 Good

Patric

Stayed 3 nights in Aug 2022

10/10 Excellent

Moustapha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Efficient check in, Good breakfast buffet.
Stayed 3 nights in Jul 2022

10/10 Excellent

Delphine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super séjour avec une équipe toujours disponible et souriante, petit déjeuner buffet (10€) restaurant sur place (env plats de 11€ à 45€) ainsi qu’un bar pour profiter un max de la piscine ou de l’espace bien être. Massages disponibles (formule de 35 à 70mn). Seul bémol est le bruit de la route que nous entendions (chambre côté piscine).
Stayed 7 nights in Jul 2022

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place, just what we needed for a relaxing trip and great spa facilities
Stayed 1 night in Jul 2022

10/10 Excellent

CHRISTOS

Stayed 2 nights in Apr 2022
Response from Horizon Wellness & Spa Resort on Jun 27, 2022
Dear Christos, thank you for the review!

10/10 Excellent

Michael

Stayed 2 nights in Mar 2022

10/10 Excellent

Jean-michel

Stayed 4 nights in Mar 2022

8/10 Good

Alberto

Stayed 4 nights in Feb 2022

8/10 Good

mikael

Stayed 3 nights in Dec 2021
Response from Horizon Wellness & Spa Resort on Jan 5, 2022
Thank you Mikael!!

8/10 Good

ABRAHAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I ll' come again
the room was comfort ,clean(the mini-bar very small).breakfast -good
Stayed 2 nights in Nov 2021
Response from Horizon Wellness & Spa Resort on Dec 27, 2021
Thank you!

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Horizon Wellness & Spa Resort on Dec 1, 2021
Thank you!

8/10 Good

Alina

Stayed 2 nights in Nov 2021
Response from Horizon Wellness & Spa Resort on Dec 1, 2021
Thank you!

10/10 Excellent

Till

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Varese
Alles gut. Bequemes Bett. Sauber. Preiswert,
Stayed 1 night in Oct 2021
Response from Horizon Wellness & Spa Resort on Dec 1, 2021
Thank you!

10/10 Excellent

Maria Addolorata

Stayed 3 nights in Oct 2021
Response from Horizon Wellness & Spa Resort on Dec 1, 2021
Thank you!

10/10 Excellent

Shiraz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021
Response from Horizon Wellness & Spa Resort on Oct 4, 2021
Thank you!

10/10 Excellent

Stephen

Stayed 1 night in Aug 2021
Response from Horizon Wellness & Spa Resort on Oct 3, 2021
Thank you!

8/10 Good

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Preis-Leistungs-Verhältnis
das Preis-Leistungsverhältnis war top! alles war sehr sauber und die Mitarbeiter waren sehr freundlich. Die 20€ für den Wellnessbereich lohnen sich wirklich, sehr angenehm, am Pool zu liegen!
Stayed 3 nights in Aug 2021
Response from Horizon Wellness & Spa Resort on Oct 3, 2021
Thank you!

8/10 Good

Alain

Stayed 3 nights in Aug 2021
Response from Horizon Wellness & Spa Resort on Oct 3, 2021
Thank you!

10/10 Excellent

Bénédicte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suerbe hôtel
Un endroit dns lequel on se sent bien tout de suite, un bel environnement. Des chambres elegantes et confortables. Le petit moins: l'insonorisation. Attention petit dej et entrée piscine exterieure et spa non inclus dans le prix de la chambre.
Stayed 2 nights in Aug 2021
Response from Horizon Wellness & Spa Resort on Oct 3, 2021
Dear Benedicte, hank you for your review

10/10 Excellent

Stefan

Stayed 2 nights in Jun 2021
Response from Horizon Resort on Jul 1, 2021
Thank you very much for your review!

8/10 Good

Renato

Stayed 1 night in Jun 2021
Response from Horizon Resort on Jul 1, 2021
Grazie Renato per la sua recensione!

8/10 Good

Robert

Stayed 1 night in Jun 2021
Response from Horizon Resort on Jul 1, 2021
Thank you very much for your review!

10/10 Excellent

Mark

Stayed 2 nights in Sep 2020
Response from Horizon Resort Varese on Oct 26, 2020
Dear Mark, thank you for your nice review! Hoping to host you soon, Horizon Wellness & Spa Resort

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality resort hotel
We only used this as a stop over on the way to the coast. Wish we could have stayed longer. It is a bit far out of the city to walk but the view over the lake and the quality of this modern hotel made up for it. Would also work as a base for cycling in the region. The measures for the COVID situation were set up and well managed.
Stayed 1 night in Sep 2020
Response from Horizon Resort Varese on Oct 26, 2020
Dear Stephen, thank you for your nice review! We are happy that you found your stay so pleasant at our resort. Hoping to host you again, Horizon Wellness & Spa Resort

10/10 Excellent

Mark

Stayed 2 nights in Sep 2020
Response from Horizon Resort Varese on Oct 26, 2020
Dear Mark, thank you for your review and your nice vote. We are happy that your stay met your expectations!! We hope to host you again soon! Thank you

10/10 Excellent

Alan

Stayed 2 nights in Jul 2020
Response from Horizon Resort Varese on Aug 16, 2020
Dear Alan, thank you for your feedback! We are happy that you stay met you expectations! We hope to host you again soon, Thank you

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from Horizon Resort Varese on Aug 16, 2020
Dear Alan, Thank you for you review! It makes us happy and pride that your stay went so fine! Thank you

4/10 Poor

Karl

Stayed 1 night in Jul 2020
Response from Horizon Resort Varese on Aug 16, 2020
Dear Karl, We are sorry if something went wrong during your stay... We will appreciate if you send us an email with all your explanations, it's important for us to know our guests' experience. Best regards

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Muhammed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Pasquale

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Super Hotel mit sehr freundlichem Personal. Gutes Frühstücksbuffet. Für Hotelgäste ist der Zugang zum Spa inklusive. Sehr schöne Außenanlagen mit Pool. Kostenloses Parken.
Stayed 3 nights in Jul 2023
Response from Ilaria on Aug 17, 2023
Lieber David, vielen Dank für die Komplimente und wir hoffen, Sie bald wieder zu sehen!

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Pietro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023