Ratings based on 105 Verified Reviews

4.3 out of 5
80% of guests recommend
4.3 Room cleanliness
3.8 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 20, 2017 on Hotels
4 out of 5
by Shane

This traveler left a rating score only Posted Mar 6, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Sunshine Coast

Clean, well located hotel. Never really saw staff.

Posted Feb 24, 2017 on Wotif
Cons: After hours instructions to enter hotel.
Location: Close to many restaurants, cafes etc.
There for business. Pleasant stay. Air con and full kitchen were nice.
1 out of 5
by A verified traveler from Melbourne

Underprepared for reasonable expectations of guest

Posted Feb 9, 2017 on Wotif
The hotel room was missing all cutlery, glassware, cups/mugs, plates/bowls in the kitchenette. The queen size bed was two single beds pushed together but with no pillow top on the mattresses so there was a hard metal line running down the middle of the bed which was extremely uncomfortable. The smoke alarm had the battery removed and the cover was left open. There was no phone in the room. There were no batteries in the tv remote. Upon requesting a room change or a refund (to go find a different hotel) we were told it was against their policy. Very clearly ignoring consumer law. They did however send someone to fix the list of issues. However the bed only had a doona (or something similar) placed on it rather than a pillow top so it was still uncomfortable. The smoke alarm was repaired with just a piece of sticky tape to close it, still no battery in it. Our opinion was that it was someone's apartment and that the hotel was managing its holiday rental over the Xmas period while the owner was away, but the hotel failed to check that it was suitable for any reasonable expectation of comfort of a guest.
2 out of 5
by A verified traveler

Service on arrival great. Disappointed there on

Posted Dec 20, 2016 on Hotels
TV did not work on day 2 - No signal access. Disappointing as missed the cricket Clock radio did not work - again missed the cricket! Black hairs on floor from bathroom to kitchen area - I am blonde.
5 out of 5
Recommended
for Everyone
by A verified traveler

Quiet, Clean & Roomy

Posted Dec 12, 2016 on Wotif
Pros: Easy access/exit outside office hours Great place for family
Location: close to number of coffee shops/eateries
Traveled from Newcastle for son's party, with husband, daughter and 2 young children Plenty of room for crawling baby in lounge room. We had a 2 room apartment, very quiet location, very clean & tidy.
4 out of 5
Recommended
for Everyone
by A verified traveler

convenient

Posted Nov 21, 2016
Pros: location
Cons: Bigger air conditioners - one small air con in living room, nothing in bedrooms
Location: bond uni
just work - Bigger air conditioners - one small air con in living room, nothing in bedrooms. ALso the parking configuration is difficult to enter. Need a remote
3 out of 5
Recommended
for Everyone
by A verified traveler from L

Nice view

Posted Nov 13, 2016
Pros: The pool and the location. The staff were friendly. The common areas were clean and cool.
Cons: Only 1 thin pillow. No glasses, hardly any crockery or cutlery. Charged $7 for a pool towel and all extras e.g. toilet paper incurred an extra charge.
Location: Location was good. Lots of amenities close by. Dragon boat races on the lake.
5 out of 5
Recommended
for Students
by A verified traveler

Posted Sep 30, 2016 on Wotif
great position ... close to plenty of shops and amenities and work
4 out of 5
Recommended
for Everyone
by A verified traveler from Gorokam NSW

Great location close to lake and small shopping ce

Posted Sep 29, 2016 on Wotif
Pros: The spacious layout ad inclusion off all amenities.
Cons: Cleanliness could have been improved, particularly he vacuuming. Also check the conditions of cutlery
Location: See above
Easy check in, pity about the flooded underground parking. Staff worked hard to assist.