Ratings based on 362 Verified Reviews

3.8 out of 5
67% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted Jul 1, 2019
Comment from Hotel Management
Jul 1, 2019 by gm, Hotel Management
Dear Guest, Thank you so much for sharing your valuable feedback with us. We have taken a note of your star rating and shared with the team. We wish to welcome you back soon. Warm Regards Pradipta Biswas General Manager The Grand New Delhi Nelson Mandela Road, Vasant Kunj II, New Delhi, Delhi 11007 Number: 011-47661200 Email address: gm@thegrandnewdelhi.com
5 out of 5
by A verified traveler

Posted Jun 29, 2019
Comment from Hotel Management
Jul 1, 2019 by gm, Hotel Management
Dear Guest, Thank you so much for sharing your valuable feedback with us. We wish to welcome you back soon. Warm Regards Pradipta Biswas General Manager The Grand New Delhi Nelson Mandela Road, Vasant Kunj II, New Delhi, Delhi 11007 Number: 011-47661200 Email address: gm@thegrandnewdelhi.com
4 out of 5
by A verified traveler from Mumbai

Posted Jun 24, 2019
Toilers didnt have Jet Spray. Property is fantastic otherwise
Comment from Hotel Management
Jun 25, 2019 by gm, Hotel Management
Dear Jijoy, Thank you so much for visiting and sharing your feedback with us. It is indeed a pleasure that you liked our hotel. We have taken a note of your suggestion and shared with the management. We would like to share that it is on work in progress. We look forward to welcome you back soon. Warm Regards Pradipta Biswas General Manager The Grand New Delhi
5 out of 5
by A verified traveler

Posted Jun 5, 2019
Comment from Hotel Management
Jun 6, 2019 by gm, Hotel Management
Dear Guest, Thank you so much for sharing your feedback with us. We are glad to know your star rating and wish to welcome you back soon. Best Regards Pradipta Biswas General Manager The Grand New Delhi Nelson Mandela Road, Vasant Kunj II, New Delhi, Delhi 110070 Number: 011-47661200 Email address: gm@thegrandnewdelhi.com
5 out of 5
by A verified traveler

Posted Jun 5, 2019
Comment from Hotel Management
Jun 17, 2019 by gm, Hotel Management
Dear Guest, Thank you so much for sharing your star rating. We look forward to welcome you back soon. Pradipta Biswas General Manager The Grand New Delhi Nelson Mandela Road, Vasant Kunj II, New Delhi, Delhi 11007 Number: 011-47661200 Email address: gm@thegrandnewdelhi.com
2 out of 5
by A verified traveler

Posted Jun 4, 2019
Check in time: >15 mins waiting. The staff shuttled me couple of times from one desk to another before finally being able to check me in. Water Supply: Did not work...yes, there was no water in the room and I had to go to bed unfresh after 27+ hrs of travel. Of course it was fixed at some point. The waiter in the restaurant Bhaskar seemed helpful. We were quite happy with how we were treated there. All in all - I am not coming back here.
Comment from Hotel Management
Jun 6, 2019 by gm, Hotel Management
Dear Guest, Many thanks for sharing your valuable feedback with us. We are happy to know that our restaurant team took good care of you. However we regret for the inconvenience caused to you due to some maintenance work. We assure you of getting the best services that we are known for. We hope you will give us another opportunity to serve you and wish to welcome you back with warm hospitality. Best Regards Pradipta Biswas General Manager The Grand New Delhi Nelson Mandela Road, Vasant Kunj II, New Delhi, Delhi 110070 Number: 011-47661200 Email address: gm@thegrandnewdelhi.com
5 out of 5
by A verified traveler from Mumbai

Posted May 20, 2019
Smoking rooms are a major problem! Nothing in the mini bar to munch. Rest no others complaints
Comment from Hotel Management
Jun 3, 2019 by gm, Hotel Management
Dear Guest, Thank you so much for sharing your feedback with us. We have taken a note of your feedback and shared with the management. It will be taken care on your future visit. We wish to welcome you back soon. Best Regards Pradipta Biswas General Manager The Grand New Delhi Nelson Mandela Road, Vasant Kunj II, New Delhi, Delhi 110070 Number: 011-47661200 Email address: gm@thegrandnewdelhi.com
1 out of 5
by A verified traveler

Posted May 14, 2019
very bad experience i have in my life.food quality very poor, room facilities very poor. etc.
Comment from Hotel Management
Jun 3, 2019 by gm, Hotel Management
Dear Guest, Thank you so much for sharing your valuable feedback. We take great pride in our facilities and services. However, we regret for the inconvenience caused to you during your stay and assure you of getting the best services that we are known for. We hope you will give us another opportunity to serve you. Best Regards Pradipta Biswas General Manager The Grand New Delhi Nelson Mandela Road, Vasant Kunj II, New Delhi, Delhi 110070 Number: 011-47661200 Email address: gm@thegrandnewdelhi.com
5 out of 5
by A verified traveler

Posted May 12, 2019
Comment from Hotel Management
Jun 3, 2019 by gm, Hotel Management
Dear Guest, Thank you so much for sharing the rating. Best Regards Pradipta Biswas General Manager The Grand New Delhi Nelson Mandela Road, Vasant Kunj II, New Delhi, Delhi 110070 Number: 011-47661200 Email address: gm@thegrandnewdelhi.com
5 out of 5
by A verified traveler

Posted May 12, 2019
Amazing hotel very near to airport and dlf malls.. well maintained.
Comment from Hotel Management
Jun 3, 2019 by gm, Hotel Management
Dear Guest, Thank you so much for sharing your valuable feedback with us. It is indeed a pleasure to know you liked our convenient location and other facilities of the hotel. We wish to welcome you back soon. Best Regards Pradipta Biswas General Manager The Grand New Delhi Nelson Mandela Road, Vasant Kunj II, New Delhi, Delhi 110070 Number: 011-47661200 Email address: gm@thegrandnewdelhi.com