Ratings based on 393 Verified Reviews

4.7 out of 5
99% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 3, 2017
Nice modern hotel close to the attractions . Buffet breakfast included
Comment from Hotel Management
Dec 4, 2017 by Natalia, sales department, Hotel Management
Dear Guest, thank you for your high score and for reviewing our hotel on Expedia! We hope that your stay with us was comfortable and you didn't face any dificulties. We are looking forward to welcome you back soon enough!
5 out of 5
Recommended
for Everyone
by A verified traveler

Central hotel

Posted Oct 25, 2017
Pros: Being able to be understood. It was quiet.and food was available if you did not want to go out to eat.
Cons: I like my tea and I found the tea cups very small which meant always having to go up to table for refill.
Location: The metro was not too far away which took you to most of the tourist places.
Hotel staff were extremely helpful and had excellent English. They arranged taxis and could help with directions. The room was spotless and comfortable and warm.
Comment from Hotel Management
Oct 26, 2017 by Natalia, sales department, Hotel Management
Dear Guest, thank you for your top score and for reviewing our property on Expedia! We are thrilled that you enjoyed your stay with us and didn't face any issues. We are looking forward to welcome you back soon enough!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 24, 2017
Nice hotel with friendly staff. Well placed for metro.
Comment from Hotel Management
Oct 25, 2017 by Natalia, sales department, Hotel Management
Dear Guest, thank you for taking your valuable time to share your impressions with fellow travellers! We sincerely hope that your stay with us was comfortable and you didn't face any issues. We are looking forward to welcome you back soon enough!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 25, 2017
Amazing staff, location and restaurant. The staff was always helpful and friendly. The food at the restaurant was superb, try the Russian specialties. There morning buffet was well balanced and healthy. Close to the Metro station so easy to move around.
Comment from Hotel Management
Sep 25, 2017 by Natalia, sales department, Hotel Management
Dear Guest, thank you for your top score and for reviewing our property on Expedia! We are thrilled that you enjoyed your stay with us and didn't face any difficulties. We are looking forward to welcome you back soon enough!
5 out of 5
Recommended
for Everyone
by A verified traveler from Jacksonville FL

Posted Sep 11, 2017 on Orbitz
The stuff is quick to help and care about you. The location of the hotel is conveniently located not far from the center of SPB and is on a quite street. The subway station is 2 blocks away. Breakfast at the hotel is of good quality.
Comment from Hotel Management
Sep 19, 2017 by Natalia, sales department, Hotel Management
Dear Guest, thank you for your top score and for reviewing our property! We are delighted that you enjoyed your stay with us and didn't face any difficulties. Special thank you for mentioning our location, which is truly very convenient: like you said, it's very close to the city center yet on the quiet street. We will definitely forward your feedback to our management and entire team. We are looking forward to welcome you back soon enough!
5 out of 5
by Diriki

One of the best parts of the trip.

Posted Aug 28, 2017 on Hotels
If you have never been to Saint Petersburg I highly suggest staying at NashOtel, for the staff is friendly and knowledgeable and the location is great for immersing yourself in the culture of a such a gorgeous city.
Comment from Hotel Management
Aug 30, 2017
Dear Diriki, thank you for your top score and for recommendation on Expedia! We are thrilled that you enjoyed your stay with us so much and didn't face any difficulties. We are looking forward to welcome you back in NasHOTEL soon enough!
5 out of 5
Recommended
for Everyone
by A verified traveler from USA

NashOtel

Posted Aug 26, 2017
Pros: The staff - great service! Very attentive to details and wiliness to help. Good breakfast.
Cons: Replace those stained carpets (according to the service people they tried to clean it, but it didn't work)
Location: Location is on the very quiet street of "Vasielvskiy ostrov". We loved the location - it is very quit. About 5-7 min walk from the subway.
Stayed there with my kid for a week. The staff is outstanding - great service and attention to details. Our first room on the fifth had some weird stains on the carpet floor. We asked and the room was changed to the identical room on the third floor. Other than that no issues. Everything else was very clean. Good breakfast - 3 types of salted fish, which I like so much!:) "Seledochka" (Russian type of herring preparation), gently salted salmon, and some white salted fish (not sure what it was). Very good selection of other breakfast items. Freshly squeezed orange juice. Location is on the very quiet street of "Vasielvskiy ostrov". We loved the location - it is very quit. About 5-7 min walk from the subway. Has good grocery store nearby ("Piaterochka") Free bicycles (unfortunately due to raining we didn't have a chance to use it). Suggestion for tourists: Put Russian SIM card (about 5dollar for 10Gb of bandwidth) and use taxi apps (Yandex taxi or Gett). The ride via app from the hotel to most locations of interest is about 2 dollars... The wait time is about 2-5 min
Comment from Hotel Management
Aug 28, 2017 by Natalia, sales department, Hotel Management
Dear Eugene, thank you for taking your valuable time to leave such a detailed review about our property! We are thrilled that you enjoyed your stay with us and we sincerely hope that your stay was comfortable. We will definitely forward your comment about breakfast to our Chef and entire F&B team as it is a great motivator for us. We are looking forward to welcome you back in NasHOTEL!
4 out of 5
Recommended
for Everyone
by A verified traveler from Richmond, VA

Nice hotel in good location

Posted Jul 29, 2017
Pros: Everything. I really liked the staff, the breakfast and the location.
Location: The hotel was located in a convenient spot - easy access to the metro and walking distance to the main island and main attractions.
The hotel staff was very nice, attentive and helpful. It was very clean and the quality of the room was good. Breakfast was excellent with a lot of choice and tasty food. I had dinner several times in the restaurant and was happy with the food and service. My waiter helped me select authentic Russian food which I really enjoyed. However, the restaurant offers other options as well including more European options. I arranged a car through the hotel to pick me up at the airport and that worked out very well. As a first time traveler to St. Petersburg, I was very pleased and would strongly recommend it.
Comment from Hotel Management
Aug 28, 2017 by Natalia, sales department, Hotel Management
Dear Guest, thank you for taking your valuable time to share your impressions with Expedia travellers! We are delighted to know that you enjoyed your stay with us and didn't face any difficulties. We are looking forward to welcome you back!
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel BUT..

Posted Jul 6, 2017
Dear Expedia AI, the hotel was very good, but not 200 USD -good. Your electronic brain must've smelled my desperation of finding a hotel FAST...
3 out of 5
by A verified traveler

Posted Jun 25, 2017
TOO FAR FROM THE CITY. AIR CONDITIONER DOD NOT WOR. HOUSE KEEPING NOT GOOD
Comment from Hotel Management
Jun 27, 2017 by Natalia, Hotel Management
Dear Guest, thank you for your reviewing our property on Expedia! We sincerely apologize for any inconvenience caused during your stay and thank you for bringing this issue to our attention. Please, be assured that your comment has been forwarded to the concerned departments. As far as location is concerned, closest metro station Vasileostrovskaya is just 5-7 minutes walking and then it's one metro stop to reach Nevsky prospect. It makes great location since hotel is still close to the city center yet on the quiet street. We hope that you still had good exerience with us and we will welcome you back soon in NasHOTEL!