Ratings based on 411 Verified Reviews

4.3 out of 5
89% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 8, 2017
Awesome service, helpful staff. Bring your bathing suit to experience the Spa.
5 out of 5
by A verified traveler

very good hotel

Posted Nov 22, 2016 on Hotels
i did not have time to explore the area but the hotel was comfortable and the hotel restaurant is surprisingly good and not expensive. the SPA was a pleasant addition at the end of the day/ Also recommend using the hotel taxi service since it will be much cheaper than what taxi drivers will attempt to charge you on the street once
2 out of 5
by A verified traveler

Dirty carpet in corridors, avoid food in restoran

Posted Jun 19, 2016
Pros: Pool
Cons: Saddenly- Everything!
Location: Location is good, just ten-fifteen minutes from hermitage.
Diarrhea after restaurant , animals welcome in the hotel, dirty carpet in corridors, womens looking like prostitutes in lobby during evening time.
5 out of 5
by Russell from Toledo

Good hotel close to many great places.

Posted May 25, 2016 on Hotels
Room was comfortable and staff was excellent! Carpeting in the hallways was old and dirty, but that doesn't bother me too much. I care more about the location, value, and cleanliness of the rooms themselves.
3 out of 5
by A verified traveler from moscow

Close to basic spb sightseeings, good spa

Posted May 2, 2016 on CheapTickets
Too many people, it is not a 5 star hotel, personnel wasn't friendly but should be in a 5 star hotel, some rooms require renovation and upgrade. Spa and it's placement are only advantages. I will not stop in this hotel next time.
5 out of 5
by A verified traveler

Great place.

Posted Apr 28, 2016 on Hotels
Nothing special. Routine stay at spb.
5 out of 5
by Arja from Finland

Great hotel, excellent breakfast, beautiful spa

Posted Apr 6, 2016 on Hotels
Nice, quiet location, close to major cultural attractions. Friendly staff with good English skills. Clean, tidy and quiet room and bathroom with modern shower facilities. Beautiful spa and gym offered relaxation. Excellent breakfast with a very versatile selection of various tasty options. We will be happy to return whenever in St. Petersburg next time.
5 out of 5
by Andrew

Great Place to stay

Posted Jan 25, 2016 on Hotels
Nice hotel nice people nice place nice price internet a bit rubbish but worked
4 out of 5
by A verified traveler

Great location and good hotel

Posted Jan 5, 2016 on Hotels
The only negative side was the bed. The mattress (after complaining to the reception) wasn't changed since 2008 (!!!) and although they promise each year to do so, it never does. Very strange for a scandinavian company to behave like this, but hey, surprise surprise. The location is great, the amenities in the hotel as well. Spacious, great restaurant and nearby bars make it a perfect place to stay when in St. Pete.
5 out of 5
by Arseniy

This traveler left a rating score only Posted Nov 17, 2015 on Hotels