Thank you for your review but we always try to keep our rooms clean and look forward to having you stay with us again

Thanks for your review, we try to do our best for our customers and hope to have you again with us

Grazie per il suo voto spero di averla di nuovo con noi

Thank you very much for your review, we are happy that you enjoyed it. For breakfast it was suspended for the whole of 2022 but it's not that we didn't provide a service, the room purchased was without breakfast.Sincerely

Good morning, regarding the air conditioning as already communicated by the colleague we have a European regulation that the room temperature must not be below 24 degrees and I guarantee that the temperature at 24 degrees with 42/45 degrees outside as it was in the days that you have stayed is excellent and fresh.For the mattress I am sorry that it was not to your liking as it is an orthopedic Tempur '' mattress that you cannot find in hotels and I guarantee it as it is out of the budget of any structure to buy mattresses of that value and features. But I hope the time spent in Rome has been to your liking.I cordially greet youUlteriori informazioni su questo testo di originePer avere ulteriori informazioni sulla traduzione è necessario il testo di origineInvia commentiRiquadri laterali

THANK YOU FOR YOUR REVIEW AND WE HOPE TO HAVE YOU AS SOON AS POSSIBLE WITH US

I'm sorry for the shower honestly I am 1.85 tall and weigh 90 kg and I shower comfortably in that shower for the walls unfortunately the customers were noisy and then they stopped, we are pleased that the bed was comfortable. once you are our guests we will satisfy you. Sincerely

Mrs Silvia good evening, thank you for your kind words and I hope to have you again with us. Sincerely

I am very happy that you enjoyed your stay and I hope to have you back here with us as soon as possible. Best regards

Hello Mr. Ivan, before denigrating a hotel, inquire about the costs that you will have to pay upon arrival, as it is a tax that is not ours but of the municipality that requires it in cash, regarding the rooms on various floors it is a normal thing 90% of hotels so are above all structures like ours from the 1800s. I regard the payment for the room to us the paid expedia she had to pay the tourist tax on arrival who said she would pay it on departure, besides speaking ill of us he left without paying it was requested after departure via email several times a credit card for the balance read the message but ignored it and even had the courage to insult us. I warn all the colleges to get paid by this client in advance before letting them enter the room and take pictures as they are given the room and how they leave it even in the worst communities the homeless poor would leave in those conditions.

Good morning Madam, we were pleased to receive it in our hotel, now I will answer all your questions, regarding the plate being a historic city you cannot have large plates, the building is from the 1800s under the protection of cultural heritage . For hotels born in the historic center, 99% of the buildings are part of the hotel and part of the condominium. Regarding cleaning at check-in, we said for the safety of customers and staff that we would have sanitizing with ozone at every cleaning of the room, even daily, and therefore a metallic smell could remain on the clothes that not everyone accepts and to communicate it if you wanted to. for staff to come into the room. Regarding the noise, this is the first time that we have a complaint as the rooms have airtight double glazing just for the noises if you talk about the noises with the window open I highly recommend them next time to find a hotel in the suburbs or in the Roman countryside that is beautiful and silent.

Thanks for your comment and I hope to have you back with us soon.

Thanks for your opinion and I hope to have you soon with us

We are happy that you have been well and we hope to have you again as our client Best regard

THANK YOU SO MUCH FOR YOUR REVIEW AND WE HOPE TO HAVE YOU SOON BETWEEN US

Thank you very much for your review and kindness, we hope to have you again as a guest

Thank you very much for your review and kindness, we hope to have you again as a guest

Thank you very much for your review and kindness, we hope to have you again as a guest, about elevator, sorry but the building '800 we can't make structural changes

Thanks

Hello Mr. Anonymous, since we do not know who we are talking to and who you checked in with, as for the check in we give only a little information at the moment because people want wifi to communicate with family members and settle in the room, too much information on arrival tired of a trip is not totally received, but it does not seem to me that we are not available for anything. But I hope that the next time he shows up we could give you a room with a bigger shower Best regards

Thank you for your judgment and I hope to see you again soon and give you a bigger room. Best regards

THANKS TO HIS COMMENT I HOPE TO REVISE IT SOON

THANKS TO HIS COMMENT I HOPE TO REVISE IT SOON

THANKS TO HIS COMMENT I HOPE TO REVISE IT SOON

thanks a lot for your comment and i hope you enjoyed your time with us cordially

e thank you for your comment and your advice, which we immediately took action and resolved. we hope to have you again as our guests

WE ARE HAPPY THAT IT WAS GOOD WITH US WE WOULD LIKE TO SEE IT SOON KIND REGARDS❤️

Ringrazio per il Suo Giudizio e spero di avervi ancora come nostri ospiti

Ringrazio per il Suo Giudizio e spero di avervi ancora come nostri ospiti

Mi dispiace di questo voto non penso che sia corrette dare un voto anonimamente in quanto non possiamo essere sicuri che sta parlando della nostra struttura potrebbe confondersi con altre strutture che ha visitato durante il suo splendido viaggio. Cordiali saluti

Thank you so much for your review and I hope to have you back with us soon Sincerely

Thanks a lot , she's very kind i hope to see her again soon

Thank you for your comment, we have solved the problem of the shower on his advice, we hope to have you as soon as possible among our guests

Thank you very much for your comment and it is very important for us, we hope to have you again as our customer Sincerely

Thanks for your comment we hope to have you again among our customers Best regards

THANK YOU FOR YOUR REVIEW, UNFORTUNATELY FOR THE LIFT BEING A PALACE OF THE 1800 WE CAN NOT MAKE STRUCTURAL MODIFICATIONS, THE ROOMS WE HAVE TWO TYPES MODERN AND IN STYLE, THE NEXT TIME WE GIVE YOU A MODERN ROOM. THANKS AGAIN

thank you for your review, I'm sorry that in the world there are still activities that take advantage of the tourist

We thank you, for your review, I hope to have you again as our customer Sincerely

La ringraziamo per la vostra preferenza, ci fa piacere speriamo di riaverla presto come nostro Cliente. Cordiali Saluti

THANK YOU FOR YOUR COMMENT, WE HOPE TO HAVE YOU SOON AS OUR CUSTOMER KIND REGARDS