Ratings based on 1,587 Verified Reviews

3.6 out of 5
78% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from london

Not a 4 star hotel at all

Posted Jan 19, 2018
The room was smaller than expected, There were no slippers, kettle and no socket adaptors. These things are a must if you pride yourself as a 4 star hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from Florida & Bogota, Colombia

Classically styled hotel

Posted Jan 18, 2018
Pros: Staff, location, and appointments. Dominika, our housekeeper, was truly a gem.
Cons: HORRIBLE pillows! Flat and hard.
Location: Close to everything historical to see in Rome, and I mean everything!
Older, but beautifully furnished and spotlessly clean! When we checked in, we were told that we would be relocated to the Atlante Star Hotel one block away for our next week. We packed up and the staff took our bags to the other hotel, checked us in, and had all of our luggage in our new room. For our inconvenience, which was very minor, we were given free breakfast for the week. Delicious with a 360 degree view of Rome, including St. Peter's and St. Angelo's castle. The second hotel was similarly furnished and equally as nice. Both rooms had jacuzzi bathtubs!
3 out of 5
by A verified traveler from Ellesmere Port, Cheshire

Too noisy

Posted Dec 9, 2017
Pleasant staff at hotel but the beds weren’t very comfortable and the bathroom was very dated. It had a jacuzzi bath but the jets were dirty so never used it. The shower wasn’t very good either. The worst thing was the hotel is on a main road and you can hear traffic, which was all night. I suppose you get what you pay for sometimes.
5 out of 5
Recommended
for Everyone
by A verified traveler from new york

Nice hotel to Vatican and nice place to eat

Posted Nov 29, 2017
The hotel is clean and have a excellent service,have a bar,jacuzzi and a gourmet bar right front of us!!
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Nice

Posted Nov 20, 2017
It was a nice hotel only problem there's no clothe iron to iron my clothing that was the only problem
Comment from Hotel Management
Nov 20, 2017 by Roberta, Hotel Management
Thanks for booking our Hotel Atlante Garden and for your great feedback and comment. This is our main goal. Really appreciate it. Your opinion is very important to us. We do not offer iron in room for scurity reason. We wait to welcome you in our property as our honored guests. Thanks for your precious cooperation and attention and warmest regards, Roberta
4 out of 5
Recommended
for Everyone
by A verified traveler

Pleasent experience

Posted Nov 17, 2017
Stayed 3 nights, was a pleasant. The rooms was clean and tidy. Staff were really friendly and the view out of our room was nice. Location was great, close to bars and restaurants and close to the metro station. If I were to be picky, I would say the rooms need a bit more light, it’s slightly cramped, there could more facilities and equipment such as a kettle. And the traffic noise was a bit loud. But overall the experience was good, recommend it
Comment from Hotel Management
Nov 20, 2017 by Roberta, Hotel Management
Thanks for booking our Hotel Atlante Garden and for your great feedback and comment. Really appreciate it. Your opinion is very important to us and we will improve lightining in room and kettle. Sorry for the traffic. We wait to welcome you in our property as our honored guests. Thanks for your precious cooperation and attention and warmest regards, Roberta
4 out of 5
Recommended
for Everyone
by A verified traveler from Saskatoon Canada

We stayed 5 nights. Breakfast great for 9 EURO

Posted Nov 15, 2017
Pros: Friendliness. Good Breakfast. Comfortable bed. Cleanliness.
Location: Location near the Vatican was awesome. Also good cafes nearby.
Very good experience. comfortable. friendly. accommodating (helpful) staff. Very clean.
Comment from Hotel Management
Nov 20, 2017 by Roberta, Hotel Management
Thanks for booking our Hotel Atlante Garden and for your great feedback and comment. This is our main goal. Really appreciate it. Your opinion is very important to us. We wait to welcome you in our property as our honored guests. Thanks for your precious cooperation and attention and warmest regards, Roberta
5 out of 5
by A verified traveler

Posted Oct 31, 2017 on Hotels
Comment from Hotel Management
Nov 10, 2017
Dear Gusets, thanks for booking our Hotel Atlante Garden and for your great feedback and comment. This is our main goal. Really appreciate it. We wait to welcome you in our property as our honored guests. Thanks so much and warmest regards, Roberta
2 out of 5
by A verified traveler from uk

main attractions are near by

Posted Oct 28, 2017
Pros: Close to city
Cons: effective communication skills and training of the staff
The hotel does not meet any basic standards for two stars. Our room was changed after my initial complaint and it was very noisy. Hotel receptionist was not helpful. Not provided the airport transfer as advertised. Claiming the hotel never received any request. We informed the airport transfer email and in person
Comment from Hotel Management
Nov 7, 2017 by Roberta, Hotel Management
Thanks for booking our Hotel and for your feedback and comment. Sorry to read about the noise and the reception attitude. We will take measures regarding these points and we will work to improve as per your suggestion. Thanks your opinion is very important to us and we always have to improve. We wait to welcome you in our property as our honored guests. Thanks for your precious cooperation and attention and warmest regards, Roberta
4 out of 5
by CAMERON

Posted Oct 27, 2017 on Hotels
Great location for Vatican City, meals out in the evening and Castel St Angelo. All easy walking distance. Away from overcrowded city centre. Hotel clean. Good choice at breakfast. Free use of computer and printer in sitting area - good for printing boarding passes.
Comment from Hotel Management
Nov 10, 2017
Dear Cameron. Thanks for booking our Hotel Atlante Garden and for your great feedback and comment. This is our main goal. Really appreciate it. Your opinion is very important to us. We wait to welcome you in our property as our honored guests. Thanks for your precious cooperation and warmest regards, Roberta