Ratings based on 2,505 Verified Reviews

3.5 out of 5
76% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.3 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Philadelphia USA

Posted Aug 23, 2017
There was a 2 nights in a row fire alarm went on without any cause. Wifi connection is not existed. Breakfast was ok at best.
1 out of 5
by A verified traveler from New York, NY

5 min to Vatican paid 90+ euros when checking out

Posted Aug 21, 2017
We stayed here for our Vatican experience and extended our stay for our Rome sight seeing .. When checking out I had to pay 90+ for city taxes. which was outrageous.. so if you think about it.. ADD 14 euros per person per night for your stay at this 1 star hotel. There are much better options so avoid this place.
4 out of 5
Recommended
for Everyone
by A verified traveler from Milwaukee, WI

Nice hotel but watch out for hidden fees

Posted Aug 20, 2017
This hotel was very nice - good breakfast, relatively clean room, and located near the Vatican. However, I just want to warn future customers of hidden fees. When I arrived at the hotel they told me that I had to pay a tax of 6 euros per person per night (for my family of 4 for 4 nights this was quite expensive). Further, this had to be paid in cash only because they said it had to go to the government. This made me suspicious of what I was paying for.
Comment from Hotel Management
Aug 22, 2017 by Hotel Olympic Aurum Hotels, Hotel Management
Grazie per aver soggiornato presso la nostra struttura. Il tuo commento è molto importante per noi!
3 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Great location for Vatican City and Navona

Posted Aug 19, 2017
The staff was amazing in trying to accommodate and give directions etc... If you depend on wifi this is not your hotel.. as I was never ever able to get connection.
Comment from Hotel Management
Aug 22, 2017 by Hotel Olympic Aurum Hotels, Hotel Management
Grazie per aver soggiornato presso la nostra struttura. Il tuo commento è molto importante per noi!
4 out of 5
Recommended
for Everyone
by A verified traveler from rome

Cossi room

Posted Aug 19, 2017
Excellent staff polite and friendly , manager very kind
Comment from Hotel Management
Aug 22, 2017 by Hotel Olympic Aurum Hotels, Hotel Management
Grazie per aver soggiornato presso la nostra struttura. Il tuo commento è molto importante per noi!
5 out of 5
Recommended
for Families
by A verified traveler

Great Location and Budget Hotel

Posted Aug 18, 2017
Friendly and helpful staff, very clean, great location and good breakfast.
Comment from Hotel Management
Aug 22, 2017 by Hotel Olympic Aurum Hotels, Hotel Management
Grazie per aver soggiornato presso la nostra struttura. Il tuo commento è molto importante per noi!
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Posted Aug 17, 2017
Overall it was a great experience, it had all the things needed and more for a hotel. The food in the morning was nice but to me it felt lacking because of how sweet the food was and the amount of choices I was offered, but everything including the rooms was all tidy and neat. The internet was the only thing I have a proper complain about, everything else defines the means of a holiday and improves that idea, the rooms were also comfortable and was all me and my family needed. The people working there were kind always happy and were ready to help if something went wrong, with all of this in mind I will gladly say it was a fantastic experience and I would go to this hotel again with pleasure
Comment from Hotel Management
Aug 20, 2017 by Hotel Olympic Aurum Hotels, Hotel Management
Grazie per aver soggiornato presso la nostra struttura. Il tuo commento è molto importante per noi!
3 out of 5
Recommended
for Everyone
by A verified traveler from England

Good location near Vatican City

Posted Aug 14, 2017
Easy check in with efficient front of house staff. Reception staff were very friendly and knowledgeable on the city. Breakfast was good but the room was too small sovstruggled to find somewhere to sit on two occasions. Bedroom was basic but cleaned every day to a good standard. During our four night the fire alarm went off three time (twice in one night) which meant we had to all get out of bed. These were all false alarms but then this led to us worry that if it went off again would it be a real one or false one again.
Comment from Hotel Management
Aug 17, 2017 by Hotel Olympic Aurum Hotels, Hotel Management
Grazie per aver soggiornato presso la nostra struttura. Il tuo commento è molto importante per noi!
4 out of 5
Recommended
for Everyone
by A verified traveler from manchester

Nice hotel, its close to Vatican and metro very

Posted Aug 14, 2017
Pros: very polite staff, excellent location
Cons: floor cleaning
Location: good location for praying because its Vatican
its nice experience very safe hotel and polite staff, excellent room service
Comment from Hotel Management
Aug 17, 2017 by Hotel Olympic Aurum Hotels, Hotel Management
Grazie per aver soggiornato presso la nostra struttura. Il tuo commento è molto importante per noi!
2 out of 5
by A verified traveler

Ants in the room

Posted Aug 14, 2017
The staff were very rude. They brought us extra bed and it was full of ants. When we called the front dest, they were very rude and started yelling when we asked them to change the sheets for all beds. Ants were everywhere even in the closet. We ended up leaving next morning. We could not stand it.
Comment from Hotel Management
Aug 16, 2017 by Hotel Olympic Aurum Hotels, Hotel Management
Siamo spiacenti che non sia rimasto soddisfatto del suo soggiorno. Faremo di tutto per risolvere i problemi da lei menzionati. Grazie per averci informato.