Ratings based on 2,816 Verified Reviews

3.4 out of 5
71% of guests recommend
3.6 Room cleanliness
3.8 Service & staff
3.3 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Newbury

Posted Feb 16, 2018
Close to the Vatican, and easy to get everywhere. Hotel were very friendly and the room was comfortable. Water was hot everyday for showers :)
Comment from Hotel Management
Feb 18, 2018 by Grand Hotel Olympic Aurum Hotels, Hotel Management
Buongiorno, la ringraziamo per la sua recensione, la soddisfazione dei clienti è la nostra priorità. A presto
4 out of 5
Recommended
for Everyone
by A verified traveler from Oldham

Posted Feb 14, 2018
Staff very friendly and helpful but the room did not feel 100% clean, especially the floor. Mattresses were ok
Comment from Hotel Management
Feb 17, 2018 by Grand Hotel Olympic Aurum Hotels, Hotel Management
Buongiorno, la ringraziamo per la sua recensione, ci dispiace per l'inconveniente del primo giorno siamo subito intervenuti per risolvere. A presto
4 out of 5
Recommended
for Everyone
by A verified traveler from london,uk

Nice and close Vatican

Posted Feb 9, 2018
5 mim walking to Vatican , near tube station to city central , and attractions.
Comment from Hotel Management
Feb 11, 2018 by Grand Hotel Olympic Aurum Hotels, Hotel Management
Buongiorno, la ringraziamo per la sua recensione, siamo felici per la sua soddisfazione presso la nostra struttura. A presto
1 out of 5
by A verified traveler

Worst hotel ever

Posted Feb 4, 2018
The paint on wall was a disaster the toilet was leaking the toilet floor was rusty it lookes like some one took a dump in the toilet
Comment from Hotel Management
Feb 7, 2018 by Grand Hotel Olympic Aurum Hotels, Hotel Management
Buongiorno, ci dispiace per la sua recensione, purtroppo non riusciamo a capire in quale camera ha alloggiato, essendo un commento anonimo. In ogni caso le segnalazioni effettuate non ci risultano veritiere. Ci impegniamo ogni giorno per la soddisfazione dei nostri clienti.
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Good place to stay

Posted Jan 26, 2018
Had a great experience . Big room and nice comfortable locality . Had a great stay
Comment from Hotel Management
Jan 31, 2018 by Grand Hotel Olympic - Aurum Hotels, Hotel Management
Buongiorno, la ringraziamo per la sua recensione la soddisfazione dei clienti è la nostra priorità. Ci impegniamo ogni giorno per la soddisfazione dei nostri clienti.
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington DC

Great choice in Prati area near St Peter's

Posted Jan 26, 2018
Location is fantastic for this well-run comfortable hotel in the lovely Prati neighborhood. Easy walk from Metro station Ottaviano. Lively shopping street at corner of hotel wonderful for cafe, restaurant or mrrchandise shopping, or just to promenade. 5 minute walk to St Peter's Square. Rooms are modern wwith the basics bed, chair and table and wardrobe. Easy to use safe, large flat screen TV on wall, and Free Wi-Fi which works very well. Free breakfast in downstairs comfortable room has ample food and beverages for all palates. The staff is superlative in being helpful, friendly and happy to make your stay the best possible. I stayed 1 week here and was extremely happy the whole time. A great bargain as well for all you get.
Comment from Hotel Management
Jan 31, 2018 by Grand Hotel Olympic - Aurum Hotels, Hotel Management
Buongiorno, la ringraziamo per la sua recensione, la soddisfazione dei nostri ospiti è la nostra priorità. A presto
1 out of 5
by A verified traveler

Lousy place

Posted Jan 14, 2018
Pros: Nothing
Cons: Everything
Location: Nothing
Hotel manager never on site. They are rude. Worst experience ever.
Comment from Hotel Management
Jan 17, 2018 by Grand Hotel Olympic - Aurum Hotels, Hotel Management
Buongiorno, ci dispiace per questa sua recensione, tra l'altro anonima, speriamo non abbia sbagliato hotel, L'hotel Manager è "sempre" in sede...anche di notte, vorremmo sapere chi le ha dato queste informazioni errate.
5 out of 5
Recommended
for Everyone
by A verified traveler from ireland

5 minutes to Vatican. Very central. Clean and frie

Posted Jan 10, 2018
Great weekend.Great hotel centrally located clean and friendly
Comment from Hotel Management
Jan 13, 2018 by Grand Hotel Olympic Aurum Hotels, Hotel Management
Buongiorno, la ringraziamo per la sua recensione. La soddisfazione dei clienti è la nostra priorità. Siamo felici sia rimasto soddisfatto del servizio di pulizia. A presto
3 out of 5
Recommended
for Everyone
by A verified traveler from Seattle, WA

Close to everything

Posted Jan 8, 2018
Pros: Close to subway, tram, bus, Vatican City, food markets, shopping, restaurants, pubs, and museums.
Cons: It doesn't advertise being anything other than it is.
Location: Close to subway, tram, bus, Vatican City, food markets, shopping, restaurants, pubs, and museums.
If you're looking for some fancy, overpriced hotel that has loads of amenities, this isn't it. This is small, clean, with friendly staff, and they serve breakfast every morning. I went to the room only to sleep, as I was busy exploring Italy and it's abundance of beauty, food, amazingly sweet people who were tolerant of me who spoke poor Italian. It also has a fridge! I would highly recommend this hotel if this is what you want as well.
Comment from Hotel Management
Jan 12, 2018 by Grand Hotel Olympic - Aurum Hotels, Hotel Management
Buongiorno, la ringraziamo per la sua recensione. Siamo felici sia rimasta soddisfatta del servizio di pulizia. Ci impegniamo ogni giorno per la soddisfazione dei nostri clienti. A presto
3 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Location, Location, Location

Posted Jan 6, 2018
Pros: Location
Cons: Room cleaning and accept credit card for tax payments.
Location: Good restaurants, lots of shopping and super markets close by.
The Hotel is located in a great location, however it seems it's going under remodeling, it smell like fresh paint, lots of dust in the hallways, rooms are not clean, same food for breakfast every day, but hey the location was great, close the Vatican, tons of shopping and good restaurants, area seems to be secure.
Comment from Hotel Management
Jan 8, 2018 by Grand Hotel Olympic - Aurum Hotels, Hotel Management
Buongiorno, la ringraziamo per la sua recensione, purtroppo nel periodo in cui ha alloggiato presso la nostra struttura eravamo in ristrutturazione, ci scusiamo per il disagio. Ci impegneremo a risolvere i problemi da lei menzionati, per migliorare sempre di più. A presto