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Reviews of Hotel Dei Mellini

4 out of 5
Hotel Dei Mellini
Via Muzio Clementi 81, Rome, RM

Reviews

9.2

Wonderful

Rating 10 - Excellent. 602 out of 1001 reviews" "
Rating 8 - Good. 329 out of 1001 reviews" "
Rating 6 - Okay. 55 out of 1001 reviews" "
Rating 4 - Poor. 8 out of 1001 reviews" "
Rating 2 - Terrible. 7 out of 1001 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Melinda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff! Great breakfast. Room was very clean and quite
Stayed 3 nights in Mar 2024
Response from Luisa D'alessandri - Front Office Manager on Mar 25, 2024
Thank you!What a wow for us reading such a great review! Thank you for having highlighted those little details! We work hard to give the highest level of service and we do it with love and passion.We look forward to your return to The Hotel dei Mellini!

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and location
Stayed 2 nights in Dec 2023
Response from Luisa D'alessandri - Front Office Manager on Mar 25, 2024
Thank you very much for taking the time to share your wonderful feedback following your most recent experience at The Hotel dei Mellini. Hope to see you soon again!

10/10 Excellent

Jennet

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 3 nights in Dec 2023
Response from Luisa D'Alessandri - Front Office Manager on Jan 19, 2024
Thank you for your fantastic feedback.We truly look forward to welcoming you back on your next visit. Your sincerely.

8/10 Good

Maryann

Stayed 2 nights in Dec 2023
Response from Luisa D'Alessandri - Front Office Manager on Jan 19, 2024
Thank you so much for taking the time to review our hotel. We are looking forward to your next visit to Rome.

10/10 Excellent

Peter

Stayed 4 nights in Nov 2023
Response from Luisa D'Alessandri - Front Office Manager on Dec 11, 2023
Thank you very much! We appreciate your feedback! Hopefully, you will be back to visit us very soon.

8/10 Good

alan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
average hotel , pricey , reasonable location for Rome
Stayed 2 nights in Nov 2023
Response from Luisa D'Alessandri - Front Office Manager on Dec 11, 2023
Thank you so much for taking the time to review our hotel.You are right, we are very good located, walking distance to the Vatican City, Castel St. Angelo, Spanish steps, Piazza Navona, Piazza Del Popolo, Pantheon, Augustus Mausoleum, Ara Pacis, Trevi Fontain and a lot more. Hopefully, you will be back to visit us very soon.

10/10 Excellent

Beverly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the check in process to our departure everything went smoothly and we had an enjoyable stay. There was a large assortment for breakfast and it was constantly staffed. The room was comfortable and the hotel was located in an area where we could walk to many things.
Stayed 3 nights in Nov 2023
Response from Luisa D'Alessandri - Front Office Manager on Dec 29, 2023
We are delighted that you had such an amazing stay. We strive to go above and beyond and create memorable and special experiences for our valued guests, like you. We certainly appreciate your feedback. We truly look forward to welcoming you back on your next visit.

10/10 Excellent

Kurt

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice stay
Overall I really like this hotel. It's location was pretty good as Rome is so big there's no real central place that would be perfect. The breakfast was really good and the bar was great for wrapping up a day of touring. The closest thing to a complaint was the bed was a bit hard, but I found that to be the case with all the hotels we stayed in in Italy. I'd happily stay at this hotel again if I go back.
Stayed 4 nights in Nov 2023
Response from Luisa D'Alessandri - Front Office Manager on Dec 29, 2023
Thank you so much! What a glowing five-star review and thank you for taking the time to share your recent experience with us in Rome. We are delighted that you thoroughly enjoyed your stay and your compliments on the high levels of customer care extended to you by our colleagues is certainly well received! all our mattress are brand new, we are sorry that you found it hard. Thank you once again for sharing your kind words with us and we very much hope to have the pleasure of welcoming you back to the Hotel dei Mellini, Rome in the coming months ahead.

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from Luisa D'Alessandri - Front Office Manager on Dec 29, 2023
Thank you for your fantastic feedback!

10/10 Excellent

Marc

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was within walking distance to many of the tourist locations, most specifically the Vatican. Check in , check out was quick. The staff was very friendly and helpful. Our room was very clean and the breakfast each day had a nice variety of items. Bell service staff was so helpful with our luggage and in calling a taxi for us when needed. We would definitely stay here again.
Stayed 3 nights in Oct 2023
Response from Luisa D'Alessandri - Front Office Manager on Dec 29, 2023
Wow!This is so good! What can I say? You already described everything perfectly!We are thrilled to hear about your unforgettable experience during your stay with us.Our team strives to not only meet but exceed our guests’ expectations and we are so pleased we were able to provide this for you. We truly look forward to welcoming you back on your next visit. We hope to see you.Your sincerely.

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay. All was excellent except our room could use some new paint and other minor touches. Breakfast was superb and the staff was helpful and happy to please.
Stayed 3 nights in Oct 2023

10/10 Excellent

John, Yonkers

Liked: Cleanliness, staff & service, property conditions & facilities
The desk personnel happily made dinner reservations, arranged for a taxi, arranged purchase of next-day Vatican Museum tickets when they appeared sold out online. Extraordinary service. Genuinely helpful. The room was amazing too. Exceptionally clean and well designed bathroom. I have found my go to hotel in Rome.
Stayed 2 nights in Sep 2023
Response from Luisa D'Alessandri - Front Office Manager on Oct 3, 2023
Wow!This is so good! What can I say? You already described everything perfectly!We are thrilled to hear about your unforgettable experience during your stay with us.Our team strives to not only meet but exceed our guests’ expectations and we are so pleased we were able to provide this for you. We truly look forward to welcoming you back on your next visit. We hope to see you.Your sincerely.

10/10 Excellent

Joanne

Stayed 2 nights in Sep 2023

6/10 Okay

Farshad

Traveled with family
Liked: Cleanliness
Disliked: Amenities
There was no cellphone coverage or wifi coverage in the room. We had to go to the lobby to have access to internet. Hotel staff were notified but nothing was fixed. The room was clean and quiet.
Stayed 1 night in Sep 2023
Response from Luisa D'Alessandri - Front Office Manager on Sep 12, 2023
Your opinion is extremely important for us we are disappointed that you were unhappy, thank you for your candid feedback.Our building, like all the buildings in the historic centre, has very thick walls and it may happen that in some areas there is no telephone coverage. I would like to inform everyone who's reading that we have very powerful wi-fi within the entire building.We truly look forward to welcoming you back on your next visit.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location near Vatican side of Rome and able to walk to all places of interest within 30 minutes. Breakfast good but wasn’t able to get it included on day of arrival when we came early and room not ready and for 3 days and price thought that was strange. Clean throughout. Bartender was very service oriented and friendly! Nice area to relax after long day. Didn’t like the tub shower with only 1 side swinging glass door that was hard to shower with but managed. Bed mattress not best/worst but pillows could be better.
Stayed 3 nights in Aug 2023
Response from Luisa D'Alessandri - Front Office Manager on Sep 12, 2023
Thank you for taking the time to share your review with us.Our team strives to not only meet but exceed our guests’ expectations and we are so pleased we were able to provide this for you. We truly look forward to welcoming you back on your next visit. We hope to see you.

8/10 Good

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Breakdast was great. The air-conditioning in the room was perfect. Couldn't use phone data in the hotel unless you hung out by the window in the room because walls are thick. Hotell wifi was a little iffy. Nice and quiet. Bathroom was beautiful but being a bit taller and wider than most, found the sink protuded into the toilet space to be able to sit comfortably. The splash panel for the shower was a little small so water did get on the floor.
Stayed 4 nights in Aug 2023
Response from Luisa D'Alessandri - Front Office Manager on Sep 12, 2023
Thank you for taking the time review us!We appreciate your feedback; thanks to our clients we improved a lot. We took on board your notes and we will discuss on those matters with our General Manager.We work hard to give the highest level of service and we do it with love and passion. Hope to see you soon again, Best Regards.

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2023
Response from Luisa D'Alessandri - Front Office Manager on Sep 12, 2023
We are delighted that you had such an amazing stay. We certainly appreciate your feedback. We truly look forward to welcoming you back on your next visit.

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Luisa D'Alessandri - Front Office Manager on Sep 12, 2023
Thank you for your fantastic feedback! We truly look forward to welcoming you back on your next visit. Your sincerely.

8/10 Good

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with great service! Enjoyed the breakfast
Stayed 4 nights in Aug 2023
Response from Luisa D'Alessandri - Front Office Manager on Sep 12, 2023
Thank you so much for taking the time to review our hotel. We are so appreciative of your kind words and I will be sure to mention your admiration to the staff. We are looking forward to your next visit to Rome.

10/10 Excellent

Michael

Traveled with partner
Liked: Amenities
Always excellent. Rooms are large comfy and full of amenities. Staff is always professional and courteous. Area is perfect for restaurants, shopping and sites.
Stayed 1 night in Aug 2023
Response from Luisa D'Alessandri - Front Office Manager on Sep 12, 2023
What a wow for us reading such a great review!Hopefully, you will be back to visit us very soon. We can't wait for your return to have another impeccable stay!

10/10 Excellent

Katherine

Stayed 4 nights in Jul 2023
Response from Luisa D'Alessandri - Front Office Manager on Sep 12, 2023
Thank you so much! We truly look forward to welcoming you back on your next visit.

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Outstanding hotel. Beautifully appointed, clean, very friendly and helpful staff. Superb free morning breakfast. Was upgraded to a suite without requesting. Room was so nice, spacious, quiet and comfortable. Easy walk to all sites.
Stayed 1 night in Jul 2023
Response from Luisa D'Alessandri - Front Office Manager on Aug 3, 2023
Thank you for your fantastic review! We appreciated so much that you loved our help! We pride ourselves on service and we are very pleased that you highlighted that! You are right, we are very good located, walking distance to the Vatican City, Castel St. Angelo, Spanish steps, Piazza Navona, Piazza Del Popolo, Pantheon, Augustus Mausoleum, Ara Pacis, Trevi Fontain and a lot more. Our Concierge is always at disposal to give advice about nice and good restaurants in the city, he can organize tours, transportation, tickets, soccer etc.We can't wait for your return to have another impeccable stay and to enjoy again all our services: barbecue in the Terrace, Solarium, kids’ playground, play station, ping pong table, high speed wi-fi, free access Gym room, free bikes, prosecco for honeymooners, porterage service, concierge service, transfers service and a lot more. Hopefully, you will be back to visit us very soon.

10/10 Excellent

Olga

Stayed 1 night in Jul 2023
Response from Luisa D'Alessandri - Front Office Manager on Aug 3, 2023
Thank you for your fantastic feedback!We appreciated so much that you loved our help! Best regards

10/10 Excellent

Indu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for many reasons: Friendly staff who were used to helping the guests in English. I know that it shouldn’t be their responsibility to speak our language, but we are grateful! Easy 20 minute walk to the Spanish Steps, Pantheno, Trevi Fountain. 30 minutes to the Vatican. The Colosseum was a bit too far for walking for us (40 mins). Restaurants close by. Enjoyed some great cappuccinos at Il Lunch down the block. My husband, son, and I traveled together…an incredibly comfortable king bed and a nicely appointed pull out sofa bed. There was an en suite bathroom for the bedroom and a convenient powder room for the living space. The gym wasn’t modern, but no complaints. A nice breakfast included with the stay, too. I suspect this hotel caters to many Americans, as that is mostly who we saw staying there (including us!). Definitely recommend!
Stayed 3 nights in Jul 2023
Response from Luisa D'Alessandri - Front Office Manager on Jul 6, 2023
What a wow for us reading such a great review!Thank you Sir for having highlighted those little details! We work hard to give the highest level of service and we do it with love and passion. Thanks to client's feedback we improved a lot and through the years we have added many things available for everyone as the Playground room for kids, the ping pong table, the Barbecue in the Terrace, PlayStation for teenagers etc. We have added a lot of things also in the breakfast buffet trying hard to meet all the clients.Keep visiting our official website to get inspired from the most exciting experiences for you to be back the sooner you can!

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was exceptional. Every request or inquiry was met with a smile and fast action.
Stayed 2 nights in Jun 2023
Response from Luisa D'Alessandri - Front Office Manager on Jul 2, 2023
We are delighted that you had such an amazing stay. We strive to go above and beyond and create memorable and special experiences for our valued guests, like you. We certainly appreciate your feedback. We truly look forward to welcoming you back on your next visit.

2/10 Terrible

Ahmad, CHICAGO

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The only good thing about this place is location where it’s walkable to many historical points. The check out staff especially a lady called “Lucia” is terrible and rude. Illegally and in a sneaky way she wrote down my credit card info, when I confronted her that this is illegal that she can’t write down any credit card info, she immediately became furious and rude, firstly she denied then admitted she did this to print me out a tourism tax fee (there’s no logical connection between both). I let her know that she’s personally and the hotel are accountable for any unauthorized transactions been done on my card. This is a very bad experience, please be aware when you hand out your credit cards to reception people.
Stayed 2 nights in Jun 2023
Response from Luisa D'Alessandri - Front Office Manager on Jun 30, 2023
Dear Sir. Thank you very much for your kind note. Unfortunately I have to contradict you, at the time of check out all customers must go to the reception to pay their extras and tourist taxes, the system we use to issue the tax receipt compulsorily requires us to insert the payment method this is why we write the credit card details whitout saving it, details that you had already given us when you made the booking. I was kindly trying to explain this but you didn't even let me speak, saying in high tones that you didn't want the tax receipt, we are obliged by law to issue it. I couldn't say a word that you turned around and walked away, after a few minutes you came back threatening me with retaliation for having registered the payment method, you turned around aqaing and walked away without let me answer. I agree with you, that was a bad expiriance. Hope to welcome you again, we remain at your disposal.

6/10 Okay

Katie

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Mixed feelings but location great .
Hotel location one of our favorites . Have stayed here before . This time disappointing . Did not deliver our free sparkling wine until we asked . Made up beds as twins instead of king . Told them to not come into our room and remake but they did anyway . Paid for an upgrade and room not furnished as pictured . Tile in bath all cracked and electrical in bathroom not working correctly . Staff is always friendly . Breakfast not great .
Stayed 1 night in Jun 2023
Response from Luisa D'Alessandri - Front Office Manager on Jun 30, 2023
Dear Madame, Thak you for your kind revieuw. To be honest we you are little surprised since you have stayed in a Suite room (304) our highiest category large 37sqm the original booking was for a Deluxe. Also we put amanities in the rooms between 2:00pm and 4:00pm starting from the first floor this is why at 2:45pm when you checked in the wine wasn't there yet, we have deliverd it afert 3 minitus you asked for toghether with the fruit. We couldn't find any note from you about not entering in the room and the "DO NOT DISTURB" sign was not on but maybe there was a misunderstanding we are very sorry for that. I sent our maintainer to check all the electrical outlets and all seems to be okay, maybe you could not use your electrical items because of the different power voltage. Thank you for your lovely comments about our, they were delighted to hear your feedback!The team and I hope to welcome you back very soon!Warm regards,

8/10 Good

Elena

Stayed 1 night in Jun 2023
Response from Luisa D'Alessandri - Front Office Manager on Aug 3, 2023
Thank you very much! We appreciate your feedback!

10/10 Excellent

Rita

Traveled with family
Had a wonderful stay at Hotel Dei Melini. It is a world class hotel with excellence in every dimension. The front desk staff all of them were exceptional!! They helped us navigate a suitcase lost at the airport. It is a very luxurious hotel and we can’t wait to return.
Stayed 3 nights in Jun 2023
Response from Luisa D'Alessandri - Front Office Manager on Jun 19, 2023
Wow! Thank you so much for your outstanding review! We are so happy you enjoyed your stay with us and will return again. Our staff always goes above and beyond to make every guest feel special. We try our hardest to accommodate all of our guests and ensure that their needs are met.Once again, thank you for your feedback and we hope to welcome you back in a not-too-distant future.

10/10 Excellent

Tracey

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was our 2nd time staying at Hotel Dei Mellini! We love the location along with the best staff around! Everyone is very helpful and so nice! The breakfast that was included with our room was delicious and we loved the bottle of champagne they put in our room with a fresh fruit plate!
Stayed 2 nights in May 2023
Response from Luisa D'Alessandri - Front Office Manager on Jun 15, 2023
We are delighted you enjoyed your recent stay and most grateful for your kind comments which truly captures so many of the unique and charming elements that make Hotel dei Mellini somehow special to our guests. Thanks again for your lovely words which we have shared with the entire team who look forward to welcoming you back to discover all the news we have reserved to you for the next season.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and staff!
The staff members were extremely kind and accommodating as they understood that I was tired after a long day of traveling (I checked in around 9PM).
Stayed 1 night in Jun 2023
Response from Luisa D'Alessandri - Front Office Manager on Jun 15, 2023
Thank you for sharing your thoughtful review. I am so thrilled to hear that you found our staff to be so friendly and accommodating. We strive to go above and beyond and create memorable and special experiences for our valued guests, like you. We certainly appreciate your feedback. We truly look forward to welcoming you back on your next visit.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Patrizio on Jun 3, 2023
Dear Mrs Jennifer , It was a great pleasure to have you as our Guest and we hope you enjoyed your stay in Rome. Thank you for spending your time by completing the Guest Satisfaction Survey. Your suggestion are very important for us to improve the quality of service and the atmosphere of our Hotel. On behalf of the whole Staff, the General Manager and myself, we would like to thank you again and we look forward to welcoming you back to the Hotel dei Mellini Sincerely Yours Patrizio Booking Department

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at the Hotel Dei Mellini. Would recommend to friends. Only thing I didn't like was the location - it was 30-45 min from most major attractions we wanted to visit.
Stayed 3 nights in May 2023
Response from Patrizio on May 29, 2023
Dear Carol ,It was a great pleasure to have you as our Guest and we hope you enjoyed your stay in Rome.Thank you for spending your time by completing Guest Satisfaction Survey. Your suggestion are very important for us to improve the quality of service and the atmosphere of our Hotel. On behalf of the whole Staff, the General Manager and myself, we would like to thank you again and we look forward to welcoming you back to the Hotel dei MelliniSincerely Yours Patrizio

10/10 Excellent

Semhar

Stayed 1 night in May 2023
Response from Patrizio on Jun 3, 2023
Dear Mr Semhar, , It was a great pleasure to have you as our Guest and we hope you enjoyed your stay in Rome. Thank you for spending your time by completing theGuest Satisfaction Survey. Your suggestion are very important for us to improve the quality of service and the atmosphere of our Hotel. On behalf of the whole Staff, the General Manager and myself, we would like to thank you again and we look forward to welcoming you back to the Hotel dei Mellini Sincerely Yours Patrizio Booking Department

10/10 Excellent

Rolando, Coral Gables

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very pleasant stay our room was very comfortable and the staff was very accommodating.
Stayed 6 nights in May 2023
Response from Patrizio on May 29, 2023
Dear Mr Rolando,It was a great pleasure to have you as our Guest and we hope you enjoyed your stay in Rome.Thank you for spending your time by completing the Guest Satisfaction Survey. Your suggestion are very important for us to improve the quality of service and the atmosphere of our Hotel. On behalf of the whole Staff, the General Manager and myself, we would like to thank you again and we look forward to welcoming you back to the Hotel dei MelliniSincerely Yours Patrizio

10/10 Excellent

Greg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Access to the public transportation options was good. The breakfast was good, wait staff very efficient. The bar area was good also. The streets around this hotel honestly are dirty (but this is a Rome issue, hot a hotel dei mellini issue). The walk from the hotel to the bus-stop there was trash just left out on the street.
Stayed 3 nights in Apr 2023
Response from Patrizio on May 29, 2023
Dear Mr Greg,,It was a great pleasure to have you as our Guest and we hope you enjoyed your stay in Rome.Thank you for spending your time by completing Guest Satisfaction Survey. Your suggestion are very important for us to improve the quality of service and the atmosphere of our Hotel. On behalf of the whole Staff, the General Manager and myself, we would like to thank you again and we look forward to welcoming you back to the Hotel dei MelliniSincerely Yours Patrizio

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at good price!
This hotel is in a very calm area of Rome, about a mile from the Vatican — it’s in a middle point of Vatican City and the Spanish Steps/Trevi Fountain! The staff is very kind and attentive! The breakfast is a traditional Italian restaurant with cheese, meats, bread, eggs & bacon. The bathroom was spacious and clean. I would definitely recommend a stay here if you’re looking for a decently priced hotel in Rome!
Stayed 2 nights in Apr 2023
Response from Patrizio on May 29, 2023
Dear All ,It was a great pleasure to have you as our Guest and we hope you enjoyed your stay in Rome.Thank you for spending your time by completing Guest Satisfaction Survey. Your suggestion are very important for us to improve the quality of service and the atmosphere of our Hotel. On behalf of the whole Staff, the General Manager and myself, we would like to thank you again and we look forward to welcoming you back to the Hotel dei MelliniSincerely Yours Patrizio

10/10 Excellent

jason

Stayed 1 night in Apr 2023
Response from Patrizio on Apr 16, 2023
Dear Mr Jason ,It was a great pleasure to have you as our Guest and we hope you enjoyed your stay in Rome.Thank you for spending your time by completing our Guest Satisfaction Survey. Your suggestion are very important for us to improve the quality of service and the atmosphere of our Hotel. On behalf of the whole Staff, the General Manager and myself, we would like to thank you again and we look forward to welcoming you back to the Hotel dei MelliniSincerely Yours Patrizio

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Patrizio on Apr 16, 2023
Dear Mr Ernest ,It was a great pleasure to have you as our Guest and we hope you enjoyed your stay in Rome.Thank you for spending your time for the surveyYour suggestion are very important for us to improve the quality of service and the atmosphere of our Hotel. On behalf of the whole Staff, the General Manager and myself, we would like to thank you again and we look forward to welcoming you back to the Hotel dei MelliniSincerely Yours Patrizio

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2023
Response from Luisa D'Alessandri - Front Office Manager on Apr 28, 2023
Thank you so much for your outstanding feedback!

10/10 Excellent

Marguerite

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was helpful & pleasant !
Stayed 5 nights in Mar 2023
Response from Luisa D'Alessandri - Front Office Manager on Mar 19, 2023
Thank you so much! What a glowing five-star review and thank you for taking the time to share your recent experience with us in Rome. We are delighted that you thoroughly enjoyed your stay and your compliments on the high levels of customer care extended to you by our colleagues is certainly well received! Thank you once again for sharing your kind words with us and we very much hope to have the pleasure of welcoming you back to the Hotel dei Mellini, Rome in the coming months ahead.

10/10 Excellent

Tori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2023
Response from Luisa D'Alessandri - Front Office Manager on Apr 3, 2023
It means a lot for us that you enjoyed your experience at our Hotel so much!Come back soon.

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel ideally placed within walking distance of the Vatican and the main sights of the city centre. Close to local bus routes and only 10 minute walk to metro station. Fair selection of food at breakfast buffet
Stayed 3 nights in Feb 2023
Response from Patrizio on Feb 21, 2023
Dear Mr Mark, It was a great pleasure to have you as our Guest and we hope you enjoyed your stay in Rome. Thank you for spending your time by completing our Guest Satisfaction Survey. Your suggestion are very important for us to improve the quality of service and the atmosphere of our Hotel. On behalf of the whole Staff, the General Manager and myself, we would like to thank you again and we look forward to welcoming you back to the Hotel dei Mellini Sincerely Yours Patrizio Booking Department

10/10 Excellent

Blake LaMounte Sayers

Liked: Staff & service, amenities, property conditions & facilities
This was my second stay and it’s a consistently excellent experience. Bravo!
Stayed 6 nights in Jan 2023
Response from Luisa D'Alessandri - Front Office Manager on Jan 31, 2023
Wow! Thank you so much for your outstanding review! We are so happy you enjoyed your stay with us again. We try our hardest to accommodate all of our guests and ensure that their needs are met. Once again, thank you for your feedback and we hope to welcome you back in a not-too-distant future.

10/10 Excellent

Jennifer Bussy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff made the stay enjoyable. expedia incorrectly posted ebikes that never have been offered
Response from Patrizio on Jan 19, 2023
Dear Mrs ,It was a great pleasure to have you as our Guest and we hope you enjoyed your stay in Rome.Thank you for spending your time by completing our Guest Satisfaction Survey. Your suggestion are very important for us to improve the quality of service and the atmosphere of our Hotel. On behalf of the whole Staff, the General Manager and myself, we would like to thank you again and we look forward to welcoming you back to the Hotel dei MelliniSincerely Yours Patrizio

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stay there again!
Great hotel, staff, breakfast, and location. just a block from the Tiber River in the charming Prati neighborhood. Could easily walk to most historic sights, the shopping district, many fine restaurants.
Stayed 10 nights in Dec 2022
Response from Luisa D'Alessandri - Front Office Manager on Jan 5, 2023
Wow! Thank you so much for your outstanding review! We are so happy you enjoyed your stay with us and will return again. Our location is simply amazing, walking distance to the Vatican City, Castel St. Angelo, Spanish steps, Piazza Navona, Piazza Del Popolo, Pantheon, Augustus Mausoleum, Ara Pacis, Trevi Fontain and a lot more. Our Concierge is always at disposal to give advice about nice and good restaurants in the city, he can organize tours, transportation, tickets, soccer etc.Hopefully, you will be back to visit us very soon. We can't wait for your return to have another impeccable stay!

6/10 Okay

Stefano

Stayed 1 night in Dec 2022
Response from Luisa D'Alessandri - Front Office Manager on Jan 2, 2023
Siamo molto sorpresi che il suo feedback abbia un punteggio così basso. La sua opinione è estremamente importante per noi per cui ci dispiace sinceramente.Speriamo vivamente di avere l'opportunità di darle il benvenuto di nuovo all’Hotel dei Mellini in modo tale da poterla far ricredere.Le auguriamo un fantastico 2023.

10/10 Excellent

Nicole

Stayed 1 night in Nov 2022
Response from Luisa D'Alessandri - Front Office Manager on Dec 22, 2022
Thank you very much!Hope to host you soon again.

10/10 Excellent

Zayana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pleasant experience. The room was spacious and clean. The staff is courteous.
Response from Luisa D'Alessandri - Front Office Manager on Dec 22, 2022
Thank you for your fantastic review! We appreciated so much that you loved our help! We pride ourselves on service and we are very pleased that you highlighted that! Hopefully, you will be back to visit us very soon. We can't wait for your return to have another impeccable stay! Merry Christmas.

10/10 Excellent

John, Yorktown Hts.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All very nice. Well situated for most major attractions. Restaurants
Stayed 3 nights in Nov 2022
Response from Luisa D'Alessandri - Front Office Manager on Nov 28, 2022
Thank you for your fantastic review! We appreciated so much that you loved our help! We pride ourselves on service and we are very pleased that you highlighted that! You are right, we are very good located, walking distance to the Vatican City, Castel St. Angelo, Spanish steps, Piazza Navona, Piazza Del Popolo, Pantheon, Augustus Mausoleum, Ara Pacis, Trevi Fontain and a lot more. Our Concierge is always at disposal to give advice about nice and good restaurants in the city, he can organize tours, transportation, tickets, soccer etc.Hopefully, you will be back to visit us very soon. We can't wait for your return to have another impeccable stay!