Ratings based on 920 Verified Reviews

4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Canterbury UK

Lovely quiet hotel. Great location

Posted Dec 14, 2017
Pros: A friend recommended.
Cons: Tea and coffee making facilities in rooms. Closing the use of the courtyard atrium in the early hours so that voices do not carry upto the rooms .
Location: Placed mid way between Vatican on one side and Pantheon/Piazza Navona the other. 10/15 mins walk. 45 mins walk from Colosseum.
Lovely hotel. Nicer than anticipated. Room very clean and extremely comfortable beds/pillows. Liked the location and we walked everywhere. Quietly tucked away from the road so we slept really well. The breakfast was very good. No coffee.tea making facilities in the rooms. On check in they gave us a map and explained the areas to see/eat. Took their advice about eating in Trastevere: loved the street vibe and great food. It was my husbands birthday whilst we were there and we came back from a tour to find complementary bubbly in our room. It made his day even more special and memorable. Loved Rome and would not hesitate in recommending this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Yorkshire

Stylish hotel good location

Posted Nov 7, 2017
Lovely boutique hotel in a quiet location, yet not too far from vatican and other tourist sites. Close to good restaurants and a nice area. Clean modern rooms that have a nice feel, very comfy mattress .Good breakfast with all you need.helpful staff, friendly reception welcome.
Comment from Hotel Management
Nov 8, 2017 by Luisa D'Alessandri Front Office Manager, Hotel Management
Wow, thank you for taking the time to share your review with us. You are right, we are very good located, far from the noise of a crowded city like Rome but at the same time close to all the major attractions. Thank you also for having highlighted how clean are our rooms and how friendly is our staff. We love our job. We truly look forward to welcoming you back on your next visit.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 6, 2017
Lovely hotel in a convenient location. Would go back!
Comment from Hotel Management
Nov 8, 2017 by Luisa D'Alessandri Front Office Manager, Hotel Management
Thank you very much! Come back soon to visit us.
3 out of 5
by A verified traveler from Boston

Did not live up to reviews

Posted Oct 29, 2017
Pros: Hotel was a short walk to the Vatican which was nice. Also, plenty of restaurant choices within walking distance.
Cons: The front desk staff needs to be more receptive to guests requests.
Location: Very convenient to Vatican and restaurants.
Upon check in , we were placed in a room next to elevator- continually heard noise. Room was small-the closet was useless due to the elevator space. There were no chairs in the room. When a friend checked in the next day who had booked the same category room I saw that in that room there were two chairs and a large closet. The room size was significantly bigger. When I asked the front desk I was told we had the same room. When I said it was not, I was told moving to another room was my only option, but that there were none available and to check back the next day. I knew I would be touring all the next day and did not want to move the night before leaving. I believe the staff should have offered me some sort of compensation for this. The front desk personnel was not helpful of friendly at all. I had difficulty signing on to the Wi-Fi and was told to keep trying. It turns out my name was spelled incorrectly in their system. That took two days to rectify. All in all other than one very helpful bellhop the staff was not very welcoming. Breakfast buffet was not appealing at all.
Comment from Hotel Management
Nov 8, 2017 by Luisa D'Alessandri, Hotel Management
Thank you for your feedback. We are sincerely sorry that your recent stay was not reflective of our high standards. Your comments will be shared with our General Manager, so that we can focus on those things need of improvement. Just for information our rooms are all different between one and another even if the category is the same. Usually we try to help all our clients searching the best solution to satisfy their wishes, sometimes due to availability is a bit hard but in anycase we are very sorry that you felt not helped. We do hope to welcome you back in the future, and our dedicated team will be more than happy to assist you with reservations. We look forward to the opportunity to welcome you back.
5 out of 5
Recommended
for Everyone
by A verified traveler from calgary

Great hotel! Great location!

Posted Oct 1, 2017
All I can say what an AMAZING hotel and stay! Thank you
Comment from Hotel Management
Nov 8, 2017 by Luisa D'Alessandri Front office Manager, Hotel Management
Thanks Diane for sharing your review! We're thrilled to hear you enjoyed your stay with us! At the Hotel dei Mellini, it's our pleasure to accommodate you to the fullest extent. Your compliments for our cozy rooms and accommodations let us know we're doing our job. After all, we pride ourselves on your happiness. With this said, we'd love to share another perfect experience with you soon! Have a great day!
4 out of 5
by Melissa

Great clean hotel with space...bad gym

Posted Sep 9, 2017 on Hotels
The hotel was nice. Comfortable room. Good customer service. Didn't like the gym. It was a weird placement because the people having happy hour could stare at you while you workout and they have wine! Awkward.
Comment from Hotel Management
Sep 15, 2017 by Luisa D Alessandri, Hotel Management
Dear Mrs. Melissa, Thank you for your comment. We are happy that you like our Hotel and thank you also for giving us a different view of our gym! We thought it was nice to do gymnastics in a gym with the view on the rooftops of Rome. We will do our best to avoid the reversal of the medal you noted. We hope to meet you in the future. Best regards Francesca
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel- excellent staff.

Posted Aug 30, 2017
After staying at a number of hotels on our vacation in Italy, this was one of my favorites. The hotel is lovely and the staff and customer service are among the best I've experienced. I would highly recommend this hotel.
Comment from Hotel Management
Sep 2, 2017 by Francesca, Hotel Management
Dear Guest, We are so glad to read so nice worlds about us. We Always try to do the best for our clients and you comment means that we doa good job. Thank you very much and we hope to see you again in the future. Best regards
5 out of 5
by A verified traveler

Posted Aug 30, 2017 on Hotels
Comment from Hotel Management
Sep 2, 2017 by Luisa D Alessandri, Hotel Management
Dear Guest, We are so glad to read so nice worlds about us. We Always try to do the best for our clients and you comment means that we doa good job. Thank you very much and we hope to see you again in the future. Best regards Francesca
5 out of 5
by Rica

Great value !

Posted Aug 28, 2017 on Hotels
We got an upgrade upon checked in- the service is excellent. Roberta were amazing. She helped us find a parking during our last day of stay. The breakfast is excellent as well
Comment from Hotel Management
Sep 9, 2017 by Luisa D Alessandri, Hotel Management
We are so happy to read so beautiful words. We do every day our best for making our guests' stay in Rome unforgettable and your comment it is a prove that we are going in the right way. We hope to meet you once again in the future. Best regards Francesca
5 out of 5
Recommended
for Everyone
by A verified traveler from Michigan USA

Very nice, smaller hotel centrally located

Posted Aug 28, 2017
The service here was awesome. Everyone made us feel welcome. Very cocmfortable room, clean and up to date. The location is easy walking distance to several nice restaurants, the Vatican and many area attractions. Hop on bus service about 10 minute walk away. Highly recommended.
Comment from Hotel Management
Sep 2, 2017 by Francesca, Hotel Management
Dear Guest, We are so glad to read so nice worlds about us. We Always try to do the best for our clients and you comment means that we doa good job. Thank you very much and we hope to see you again in the future. Best regards Francesca