Ratings based on 727 Verified Reviews
4.5 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from Southwest FLORIDA
Great PLACEPosted Mar 4, 2018
We spent two weeks at the hotel and we found it extremely comfortable and very clean and we had a good size room and everything at breakfast was extremely good. We have especially appreciated having fresh-made cappuccinos every morning! Would stay there again in a minute.
for Everyoneby A verified traveler from England
Excellent hotel in good location.Posted Feb 6, 2018
Location: Convenient for everything.
Great location, walking distance to Vatican and the Rugby stadium. Staff very helpful and pleasant, nice friendly atmosphere.
for Everyoneby A verified traveler from palm beach county, Florida
A nice hotel yo stay out of the crowd.Posted Feb 1, 2018
Donna Laura's hotel is a nice place to stay away from the crowded tourist area. It is a 20 to 30 minutes walk to the Vatican. The Tever river sidewalk across the street of the hotel will take you directly to the Vatican and the St Michael Castle plus other amenities. The healthy dinner buffet is great. But you also can order meals a la cart. Breakfast is a joy...it has a good variety to choose from. My favorite was coffee and croasants. The staff is very, very attentive to make you feel at home. Multiples languages communication assistance. Very pleased we did stay in this hotel.
for Everyoneby A verified traveler from Ontario, CA
4 out of 5 hotelPosted Jan 1, 2018
This is a pretty good example of a nice 4 out of 5 hotel. Great for couples or families. We got a good price and the staff were friendly. Ate at the little dinner buffet alot. In the morning they had a great selection of breakfast food, again, buffet style. Rooms are well lit and big enough for 2 to 3 people. Spoke English well enough and cordial. Would recommend to friends and family. Maybe the only drawback is that it is about a 15 min walk to the bus and train terminal. Also could use more heating elements for the dinner buffet as the food was kinda cold. Other than that highly recommended esp for the price!
for Everyoneby A verified traveler
Beautiful hotel nicely located close to downtownPosted Nov 23, 2017
Close enough to downtown but far enough from the maddening crowd -
Average at bestPosted Oct 18, 2017 on Hotels
The room was clean, but tight. Better suited for a short stay. The air conditioner in our room was very noisy, so it couldn't be turned up. In addition, the hotel automatically turns the air off at midnight, so you get hot. Especially if you take a shower! It takes a while for the heat and steam to go away. Can't open the window because it's on a very busy street and it got stuck open once, so afraid to touch it. Some of the staff was rude and/or would not look at you at all. Stingy with in room coffee and no coffee cream. Housekeeping was ok, did not refresh toilet paper and coffee last day. Had to use Kleenex. Very nice female at desk that was very helpful. Breakfast staff helpful. Hard to find someone to help you in lounge, always a wait. Breakfast was ok. Overall, an average stay at best. Not far fromTrevi Fountain. Vatican City a cab or Uber ride at about 17 euros. Uber drivers much more professional and friendlier. Although, did have a good cab driver booked through the hotel. Arranged taxi rides are more professional drivers. 55E to airport by taxi, $65 w/ Uber.
Perfect getawayPosted Sep 29, 2017 on Hotels
Excellent hotel. Very friendly and professional staff. Nothing was too much trouble for them. Excellent location for seeing the sights. Would definitely recommend this hotel and would stay there again.
by A verified traveler
Safe, secure and clean accommodations.Posted Sep 17, 2017 on Hotels
The hotel is nice. Check-in was so efficient, it seemed like a rush. Our room was ready early and we spent maybe 3 minutes at desk, which is really nice. Ludovica, at reception, was super helpful. She was a delight. The air conditioner went out at least once during the day and each of 3 nights. It is controlled by hotel staff, so by second night, we would call at 1-2 am and tell them we needed the a/c on. They did it. Breakfast was okay. Same eggs and bacon each day, with many other options. First day, there were 2 options for fresh fruit, but only 1 on subsequent days. Convenient 10 minute walk to metro. Not many dinning options in area. Overall, room was @4.
for Everyoneby A verified traveler from Boise, ID
Great quiet locationPosted Aug 25, 2017 on Orbitz
The hotel looks nice and the staff were great. My wife's sister was traveling with us. The bed that she slept on was Just a pull out mini sofa and yes, she could feel the crossbar under her. The mattress on main bed in the room was a bit hard for me and my wife but we were tired enough it didn't really matter. we only stayed one night.
Posted Aug 12, 2017 on Hotels