Ratings based on 82 Verified Reviews

3.7 out of 5
86% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
2 out of 5
for Everyone
by A verified traveler from London

Forget customer service

Posted Sep 23, 2016
Pros: Location was close to the Vatican and there were some good bars nearby to have cocktails in on the way to dinner.
Cons: Attitude let the hotel down. Customer service was lacking.
Location: The vatican is nearby with a bus terminus at the end of the road - the 81 takes you to the Colosseum. We walked to most places as easy for bearings.
The location of the hotel is great for the Vatican and good walking distance to other sites with international shops and good bars nearby. Had booked the superior room but the aircon was broken so I was placed in the classic room for first night. I asked the night porter for a bottle of water and was told that the superior rooms have mini bars but as I had 'booked' a cheaper room he wouldnt give me a bottle!. Fortunately the friend I was travelling with could use their superior room and gave me a bottle of her water. Even when I tried to explain the situation, the night clerk said it was my fault! I spoke with the Manager/owner the next morning about the clerk's attitude and the Manager implied that I was lucky to have had a room at all! I asked for compensation for being put in a cheaper room and the manager/owner was not impressed. He reluctantly gave me €10 off but then argued that I should pay €10 deposit for the aircon controller - really? English is spoken by the day clerk but the computer is used to translate for non italian/english speaking guests. I had to help translate for some french guests to speed up our check-in. As to their being English channels on the TV - the owner wasnt aware the website stated their was CNN and BBC - but only Italian stations with poor reception were available. The updated superior rooms were very nice but no place for shampoos or soap in the shower!
4 out of 5
for Everyone
by A verified traveler from Michigan, USA

Close to Vatican. Safe area.

Posted Jul 6, 2016
Pros: The hotel clerks spoke English. The housecleaners did an excellent job on a daily basis.
Location: Very close to Vatican. Shopping all up and down the street. Lots of restaurants in area. Again, very authentic Italian experience!
I would recommend this hotel to others. The staff was extremely helpful. As an example, I left my credit card at a restaurant late one night. The clerk gladly called the restaurant and asked them to hold it for me. He then called us a taxi the next morning and wrote out on a card what to say to the restaurant staff once we arrived there to retrieve card. They also arranged for taxi service to and from the airport, which I would highly recommend. The Hotel Florida was in a safe area, near lots of shopping, and very close to the Vatican. Although the room was small, it was as described on website. We were out sightseeing all day, so only needed a place to sleep. The beds were comfortable. Bathroom was small, but clean. Air conditioning worked well. The hotel was quiet and felt authentic. Guests had to be buzzed in at the gate, so it was very safe. Breakfast was basic, but we learned Italians do not eat the typical American breakfast. Overall, very pleased with our stay! Hotel clerk, Michael and his brother (Manuela?) were especially helpful. They recommended great places to eat nearby too!
5 out of 5
for Everyone
by A verified traveler from NC

Great little European hotel near the Vatican.

Posted Nov 16, 2015
Hotel Florida was wonderful. So was Cantiani, the cafe across the street. We had great tiramisu several times as we watched the evening strollers. Of course, the hotel room wasn't big, but everything had been renovated, including the bathroom. The staff took care of our requests quickly--and we had them call a lot of taxis. This was my sixth trip to Rome and the best accommodation I've had.
4 out of 5
by A verified traveler

Posted Oct 17, 2015 on Hotels
Excellent location in Prati, have to be buzzed in at the street level entrance gate every time entering the building.
2 out of 5
by A verified traveler from FL, USA

Nice people, poor hotel

Posted Oct 9, 2015
Difficult to find, really small rooms, dirty walls, public parking couple of blocks, extra cost for room WiFi make this a poor choice. Although the staff was friendly and helpful, the facilities left a lot to be desired. We would definitely look for another alternative if we ever go back to Rome.
5 out of 5
by Omer

Good value and comfy

Posted Aug 23, 2015 on Hotels
Very convenient for visiting Rome. Near the Vatican and the Metro. Breakfast is optional and could be improved.
5 out of 5
by Margaret from New Orleans

Hotel Florida AAA+

Posted Jul 20, 2015 on Hotels
This hotel is in nice neighborhood, only blocks from the Metro. Great service, good breakfast, nice clean rooms.
3 out of 5
by maria from Mississauga

Hotel Florida-Rome May 15-22, 2015

Posted Jun 4, 2015 on Hotels
Hotel was clean and comfortable, the staff was friendly and very helpful.
4 out of 5
for Couples
by Paul G.

Great location

Posted Feb 21, 2015 on Ebookers
If you want to see the Vatican it is a 5 minute walk, the hotel staff were friendly. the room was basic but clean, no tea or coffee facilities but a fridge of drinks( Which were cheap). Basic but does what it says on the tin and we would go back.
5 out of 5
by VS

This traveler left a rating score only Posted Aug 15, 2014 on Hotels