Ratings based on 641 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from London
A nice comfy hotel in the heart of Rome.Posted Sep 20, 2017
Pros: Unique decoration. Very friendly staff. Safe area.
Cons: Internet was down one whole day. Breakfast room was a little crammed. No storage for suitcases in case of late checkout.
Location: Walking distance to the Vatican. Nice bar around the corner that serves food past midnight!.
I enjoyed staying in the hotel because it was affordable and close to the heart of Rome.
for Everyoneby A verified traveler from Florida, US
StaffPosted Sep 12, 2017
Night shift guy is very sweet and polite! He knows Customer needs and took care of it in a great manners and professional! The girl staff is so so! Another guy staff is rude! He ignores the guest standing but keep talking to his co-worker girl than taking care of guest! Because of him I have to downgrade the hotel rating.
for Everyoneby A verified traveler from Badingstoke
Lovely hotel and friendly staffPosted Sep 12, 2017
On arrival we were a few hours early, very nice that we were told our room was ready as we were expecting to have to leave our cases and come back. All staff very pleasant and helpful. The room was beautifully clean and kept that way each day. Breakfast was a buffet style affair, very good choices and again staff couldn't do enough. My only fault which is small we were on floor 2, the step at the top could do with better markings as twice I missed it and once my hubby did and no we don't drink lol would definitely stay again if we went to Rome. Vatican City is 15/20 minutes walk away and from there other sights are within walking distance.
for Everyoneby A verified traveler from canada
Nice hotel close to the Vatican City and otherPosted Aug 23, 2017
Hotel is neat and clean. Close to the Vatican City and other places of interest
for Everyoneby A verified traveler from Kent, England
Perfect stay at hotel franklinPosted Aug 15, 2017
We loved our long weekend at hotel Franklin, the staff were lovely, and very helpful. The hotel is beautiful, classy, fun and clean. It is a short walk from the Vatican and the metro is nearby and very simple for other attractions. So glad we chose this Hotel, it was perfect.
for Everyoneby A verified traveler from Sydney, Australia
Hotel in a good locationPosted Aug 7, 2017
Good location away from big tourist spots. Instructions on how to get there from the metro were easy to follow. Only thing was you need to leave your key with reception on leaving the hotel. I would prefer taking it with me as I was given someone else's keys until I double checked it was mine - oops! Otherwise good, affordable and great options to eat.
for Everyoneby A verified traveler from vancouver
Great findPosted Jul 14, 2017
Wonderful hotel and staff. The hotel is modern clean with great amenities and nice bedding. It's close to restaurants shops subway. No complains, would stay here again.
for Everyoneby A verified traveler
Nice stay!!Posted Jul 5, 2017
The hotel is clean and well maintained. Staff is friendly and quite knowledgeable. Only problem the stench from the garbage downstairs! Our windows were really in front of the garbage containers and the smell was awful!! we could not enjoy the lovely breeze...
Great peaceful locationPosted Jun 16, 2017 on Hotels
Staff are friendly and helped us a lot making our stay feel like our own home
for Everyoneby A verified traveler from Graziella from Canada
Great, safe, beautiful locationPosted Jun 12, 2017
Ten day stay was wonderful. The staff, the garden, the rooms, everything was great. (WiFi was the only off and on issue but I wasn't on holidays to be on my phone for hours on end, so I didn't care) I still was able to use it when needed. Love this Boutique Hotel! Would go back in a heartbeat.
Comment from Hotel Management
Jun 15, 2017 by Valeria, Hotel Management
Gracie!! Thank you so much for taking time to write us these kind words! It was a pleausure for us to having you as our guest!! hope to see you again in future!! All the best!! Valeria :)