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Reviews of Hotel Silla

2 out of 5
Hotel Silla
Via Silla, 3, Rome, RM

Reviews

8.6

Excellent

Rating 10 - Excellent. 121 out of 269 reviews" "
Rating 8 - Good. 103 out of 269 reviews" "
Rating 6 - Okay. 28 out of 269 reviews" "
Rating 4 - Poor. 12 out of 269 reviews" "
Rating 2 - Terrible. 5 out of 269 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Dina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very clean. The man at front desk very friendly and helpful.
Stayed 2 nights in Apr 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love Hotel Silla! It is great value for the money considering all the dining options and amenities nearby, proximity of Metro and bus stops, and safety of Prati and the facility itself. For an older hotel, it’s in very good condition and kept very clean. My room and bathroom were not huge, but I’m petite so that was fine, and my single size bed was very comfortable with high quality linens. The staff was also welcoming and accommodated the fact I arrived a few hours early. My only complaints: my room got almost no natural light even when opened the heavy shutters, and the hair dryer in the bathroom is pretty old and awkwardly designed. Nonetheless, I’d stay in Hotel Silla again in a heartbeat.
Stayed 6 nights in Apr 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time to Rome
Hotel Silla was a great choice for exploring Rome for a few days. Our group of 4 stayed in 2 rooms, which were small but had enough storage space in the closet for our luggage. The front desk staff were very friendly, spoke English, and helped us book an airport shuttle for our departure. One of our rooms had some electrical issues but the worker was able to fix it immediately. Good AC, TV, modern bathroom, and wifi. Nights were very quiet; the morning noise of shops opening in the inner courtyard was not bothersome. It’s a short walk to the Ottaviano Metro station and about 15-20 min to Piazza San Pietro. There are lots of cafes and shops nearby.
Stayed 4 nights in Oct 2023

10/10 Excellent

Donna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was close to the Metro. Bakery and coffee closeby.Easy to travel to see all of Rome
Stayed 2 nights in Oct 2023

8/10 Good

spencer s

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice comfortable hotel
Cleanliness: 4/5 Service: 4/5 Comfort: 4/5 Noise: 5/5 Location: 4/5 Overall: A very good option to stay near Vatican City and just a block away from the train station. The extended review... Cleanliness: 4/5 - Very clean and tidy. Service: 4/5 - Friendly staff but be aware that the front desk is closed at night. Comfort: 4/5 - I was very comfortable here and didn’t have trouble sleeping at all. The room is a little small but it was good enough for me. Noise: 5/5 - Not a lot of noise at all. Location: 4/5 - In a very walkable location.
Stayed 3 nights in Oct 2023

10/10 Excellent

Elisha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel and the staff were very helpful and nice. I would highly recommend
Stayed 3 nights in Oct 2023

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities
The property staff was helpful. They helped with transportation to and from airport and to port. It was much appreciated. Thank you.
Stayed 3 nights in Oct 2023

10/10 Excellent

Richard

Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Choice
Good location close to the Vatican. Hotel is very clean and safe, staff are helpful and friendly.
Stayed 1 night in Sep 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay. Shower very tiny for larger American people. Still wonderful location
Stayed 4 nights in Sep 2023

2/10 Terrible

Arthur

Disliked: Staff & service, room comfort
Would t stay here again
Location is good, that’s it. Stayed 4 nights, on the third day the internet we were using wouldn’t let us login. Talked to the middle aged man at the desk, he said it must be our phones, he tried to login and couldn’t either. He rebooted the system, didn’t help. Told him about it again the next day and he said that I was the only person complaining. No customer service skills at all. Bathroom was extremely small, the only thing good was the location
Stayed 4 nights in Sep 2023

10/10 Excellent

ROBERT

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small, quiet, clean, reasonable, helpfull friendly staff, 10 minute walk to Vatican.
Stayed 2 nights in Sep 2023
Response from Reception on Sep 21, 2023
Thank you very much!!

10/10 Excellent

Alberto

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staft , good location , I think that they should install a little fridge in the room , to keep and a kettle in the room to have a cup of tea or cooffee, the rest is very good
Stayed 3 nights in Jun 2023
Response from reception team on Aug 6, 2023
Thank you very much!!

10/10 Excellent

alfredo

Stayed 1 night in Jun 2023
Response from reception team on Aug 6, 2023
Thank you very much!!

8/10 Good

Alexander

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very centric! Some decorative details missing but otherwise comfortable and clean The washing machine has dryer included which works amazingly fine
Stayed 4 nights in Jun 2023
Response from reception team on Aug 6, 2023
Thank you!!

6/10 Okay

Georgiann Marie

Stayed 4 nights in May 2023

6/10 Okay

Merilyn

Liked: Cleanliness, staff & service, property conditions & facilities
it's convenient but noisy.
Stayed 4 nights in May 2023

10/10 Excellent

Inseong

Stayed 2 nights in May 2023
Response from Reception Team - Hotel Silla Roma on May 24, 2023
Thank you!!

10/10 Excellent

Paul

Stayed 3 nights in May 2023
Response from Reception Team on May 28, 2023
Thank you very much!!

8/10 Good

Cecilia

Stayed 3 nights in Apr 2023
Response from Reception Team on May 19, 2023
Thank you very much!!

8/10 Good

Per

Stayed 2 nights in Mar 2023
Response from Reception Team on Mar 14, 2023
Thank you!!

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
The one minor irritant was that of trying to unlock the bedroom door with a key that was a poor fit in the lock. A very minor irritant. This apart a splendid hotel.
Stayed 6 nights in Nov 2022
Response from Reception team on Nov 27, 2022
Thank you very much!!!

8/10 Good

UcheChukwu

Liked: Cleanliness, staff & service, property conditions & facilities
Very good place to stay.
The hotel is located in a secure gated building, in the City Centre, updated to modern standards a few yards away from St Peter's basilica, would recommend it to anyone travelling to Rome to see the Basilica, very cheap for the location and service rendered, and you may have to arrange for a breakfast option outside of you are a breakfast kind of person. Rooms need good pillows and duvets.
Stayed 2 nights in Oct 2022
Response from Reception team on Nov 1, 2022
Thank you for your comment!

10/10 Excellent

Meredith

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean, nice with elevator. Close to the Vatican. Many local restaurants to choose from. The rooms are very small and walls very thin besides that no complaints. Well worth the $ for location.
Stayed 3 nights in Oct 2022
Response from Reception team on Nov 1, 2022
Thank you very much!!!

10/10 Excellent

Traci, Clarkston

Stayed 1 night in Sep 2022

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location to metro and Vatican
Stayed 10 nights in Sep 2022
Response from Reception team on Sep 30, 2022
Thank you very much!!

8/10 Good

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk person kind enough to have our luggages stored next to reception area. We took a picture so we remember how many pieces and our original luggages were lost by the airline. but the hotel manager came and told us of. He was offended that we took picture. He’s very rude. We tried to explained why we took picture but he just decided to stay rude with us. Luckily when we got back late at night that man was not there and our luggages were safe. I will not recommend this hotel because of that hotel manager. Otherwise it’s ok …
Stayed 1 night in Sep 2022

10/10 Excellent

Veng

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We arrived very early for our check in and reception staff and housekeeping made haste to get our room ready early. They were friendly and very understanding of our long travel. The room was very clean and comfortable. No fridge or coffee amenities, however an electric kettle was brought to room when requested. When we told front desk staff that we were taking public transit to the airport, he advised against it and booked a taxi for us. We are thankful for this sound advice as it would’ve been very onerous with all our luggage.
Stayed 1 night in Jul 2022
Response from reception team on Aug 8, 2022
Thank you very much!!!

10/10 Excellent

Paul

Stayed 2 nights in Jul 2022

10/10 Excellent

Aleksandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect. It is very close to the Vatican and it is safe. The bed was very comfortable but the shower is tiny so it is not for fat persons.
Stayed 3 nights in Jun 2022
Response from Reception Team on Jul 4, 2022
Thank you very much!

10/10 Excellent

Cecilia, Fort Worth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was clean and the staff was nice and helpful.
Stayed 7 nights in May 2022
Response from Reception team on Jun 12, 2022
Thank you very much!!!

10/10 Excellent

Alejandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff speak English and they were very polite. The maintenance very respectful and honest we forgot a ring on our check out day and they return it to us. They let us know they found it
Stayed 7 nights in May 2022
Response from Reception team - Hotel Silla Roma on Jun 9, 2022
Thank you very much! We have only done our duty! Sincelery

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Family run hotel. Excellent, safe location.
Stayed 4 nights in Apr 2022
Response from Reception team on Apr 28, 2022
Thank you very much!!

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of Hotel was excellent, very close to Vatican City (literally 5 mins walk) and 3 mins walk from nearest Metro. Hotel surrounded by excellent bars and restaurants. Room was functional and clean. Staff were excellent and went out of their way to help, really pleasant and polite
Stayed 7 nights in Sep 2021
Response from Reception team on Oct 6, 2021
Thank you!! We are very happy to have satisfied you and we hope to see you again soon.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second stay in the hotel - it’s a very clean, friendly, basic hotel which is on the first floor of a quiet apartment block. It’s in a nice neighbourhood which for me was a 7 minute walk to the Vatican. The staff were friendly and welcoming. I used the hotel as a base as I was out for most of the day. My room was immaculately clean with a safe and free WiFi. My room looked into an internal courtyard and there are a few cafes and grocery shops nearby. I always stay in the Prati part of Rome as it is quiet and near the Vatican.
Stayed 2 nights in Feb 2020
Response from reception team on Feb 26, 2020
Thank you very much!!

8/10 Good

Verified traveler

Stayed 2 nights in Oct 2019
Response from reception team on Dec 9, 2019
Thank you very much!!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in a quiet neighbourhood with cafes nearby and it is a 7 min walk to the Vatican. The hotel is on the first floor of an apartment complex which meant it is safe and secure. The staff were very friendly and helpful. It is a small, basic hotel which was immaculately clean. My single room was small but had everything that I required. The window opened onto an internal, quiet courtyard. There is air-conditioning in the room.
Stayed 3 nights in Oct 2019
Response from reception team on Oct 16, 2019
Thank you very much!!

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
For quietness and great air conditioning.
Great air conditioning. Rooms is clean. Breakfast is at basic (ok though for €6). Staff is friendly and helpful. Shower booth is way too small. Room was very quiet. Overall, quality is OK considering the price.
Stayed 4 nights in Sep 2019
Response from reception team on Oct 11, 2019
Thanks for all the appreciation, but we do not understand the reason for the low rating.

6/10 Okay

Mary

Unsure
We were not able to stay. But the area was ice location
Stayed 5 nights in Sep 2019

8/10 Good

kevind

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Vatican and metro station. Bathroom is too old
Stayed 1 night in Sep 2019
Response from reception team on Sep 22, 2019
Thank you!!

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
The bed was very uncomfortable. Shower tiles were broken and needed replacing. Water pressure was very low. Hotel was close to metro and shopping.
Stayed 2 nights in Sep 2019
Response from reception team on Sep 20, 2019
We are sorry for your dissatisfaction, but we don't know in which room you stayed because your comment is anonymous. For this reason, we cannot verify the problems you reported.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from reception team on Sep 20, 2019
Thank you very much!!!

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, just round the corner from a metro stop. Rooms were nice and clean. Would recommend bringing your own hairdryer as the hairdryer provided is not very powerful. Overall a good base for exploring the city and would stay there again.
Stayed 4 nights in Sep 2019
Response from reception team on Sep 20, 2019
Thank you very much!!!

10/10 Excellent

Larionov

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2019
Response from Reception - Hotel Silla on Aug 18, 2019
Thank you very much!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Could include breakfast for the cost. Close to metro.
Stayed 4 nights in Aug 2019
Response from Reception - Hotel Silla on Aug 18, 2019
Thank you so much for the review!

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Very good stay at this hotel. The only downside is that the walls are very thin and you hear everything from next door and the corridor.
Stayed 5 nights in Jul 2019
Response from reception team on Aug 7, 2019
Thank you very much!!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient Location
After looking at so many hotels online, we decided to go for Hotel Silla and we were not disappointed. It was close to the metro, clean and had functioning Air Conditioner in July. Lot of hotels we looked at did not have AC so this was a plus. The shower is phone booth size but that’s pretty standard in Rome. Overall, great stay and would book again.
Stayed 4 nights in Jul 2019
Response from reception team on Jul 21, 2019
Thank you very much!!!

4/10 Poor

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Don't come for the air conditioning
Nice place and a decent room, but they wouldn't give us the air conditioner remote even when we asked. The room was boiling hot. We were just told to open a window. Hotels.com was very helpful though. We filed a complaint and we got the A/C remote the next day.
Stayed 4 nights in Jun 2019
Response from reception team on Jul 2, 2019
We apologize for the inconvenience, but as you yourself say, it was a need for just one night.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in May 2019
Response from reception team on May 29, 2019
Thank you!!