Ratings based on 397 Verified Reviews

4.0 out of 5
88% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Families
by A verified traveler from Ottawa

fine- good service, convenient

Posted Sep 20, 2017
Pros: clean room, quiet, comfortable bed, good friendly, efficient service.
Cons: milk or creamers availalble upon request for coffee in room
Location: fine, I was meeting at Vaughan City Hall - long 20 minute cab ride.
Amanda at the front desk was excellent. I enjoyed the pool and hot tub - good for a one-night business trip. Breakfast bistro was fine, healthy selection available, good, quick, friendly service.
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing hotel

Posted Sep 7, 2017
So beautiful. As soon as we arrived at the Marriott we felt calm, so relaxed it was extremely clean. The staff were extremely pleasant and helpful. This was such a switch from the Howard Johnson in Scarborough that we had to leave earlier that evening due to the poor cleanliness and unsafe feeling from that hotel.
Comment from Hotel Management
Sep 7, 2017 by General Manager, Hotel Management
Thank you for the great review! We are so glad we were able to welcome you after such a poor experience elsewhere. Our staff is trained to make each and every guest feel safe and special and we are happy to have succeeded in your case. Thank you again for choosing us and we hope to welcome you back again soon. Regards, Kenneth Dunkley General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from vaughn ontario

Location was key

Posted Sep 5, 2017
Close to my daughters private school and affordable
5 out of 5
Recommended
for Everyone
by A verified traveler from Sudbury,ON

Nice hotel not far from wonderland and mall.

Posted Sep 3, 2017
Hotel staff were very pleasant and helpful, the service was Incredible asked for an extra towel and blanket at front desk by the time I got back to the room someone was there with it unbelievable. Bonus Starbucks and bar with restaurant in lobby. Will be definitely going back 5 stars in my book.
Comment from Hotel Management
Sep 5, 2017 by GM, Hotel Management
Dear Rocky, Thank you for posting such kind comments about our hotel, especially about our staff. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see that you loved your stay. We look forward to sharing your comments with our team. Thanks for choosing the Courtyard by Marriott Toronto Vaughan! We hope to welcome you again soon! Kenneth Dunkley General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

A night away

Posted Sep 2, 2017
Pros: Room size, comfortable bed, clean
Just wanted a night away from the home. Even though our room was right over the front desk/entrance, room was quiet and comfortable. Really enjoyed our stay :-)
Comment from Hotel Management
Sep 3, 2017 by GM, Hotel Management
Dear Valued Guest, Thank you for evaluating your stay at the Courtyard by Marriott Toronto Vaughan! Nothing is more important than your satisfaction, so we are delighted to know how happy you were with your guest room. We know a great trip away from home starts with a comfortable and quiet space, and we are pleased we could help provide that. We appreciate your business and hope to welcome you back soon for another enjoyable stay. Kenneth Dunkley General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from quebec

excellent...

Posted Sep 1, 2017
Pros: personnel
very nice hotel, restaurant around the hotel are missing ...
1 out of 5
by A verified traveler

Out dated

Posted Aug 31, 2017
All the mattresses sink. All the mattresses sink
Comment from Hotel Management
Aug 31, 2017 by General Manager, Hotel Management
Thank you for taking the time to share your feedback. We appreciate you letting us know about your experience and so sorry our mattresses did not meet expectations for a comfortable stay. Our team is addressing this and any necessary improvements will be made. We hope to have the chance to make this up to you on a future visit. Thanks again for being our guest. Sincerely, Kenneth Dunkley General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel with all the amenities.

Posted Aug 24, 2017
Location: Canada's Wonderland is approximately 5 minutes away as well as shopping and the BASS PRO SHOP.
Our hotel stay was a 4.5/ 5.00. Hotel staff are very helpful and friendly. Indoor pool and fitness center were clean. We stayed at the hotel because of their proximity to Canada's Wonderland and shopping.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa

We would stay here again.

Posted Aug 24, 2017
Pros: Friendly staff, clean, new, nice decor.
Cons: Stop the green flashing lights on the fire alarms in the bedroom. Enable the plugging of bathtubs.
Location: Location is convenient right off the 400 highway.
Very pleasant stay. Staff were very friendly and room was very clean. I knocked a star off room comfort because you couldn't plug the bathtub for a bath and the fire alarm kept flashing green lights every few seconds at night which was distracting. Hotel looks new and I liked the decor. The gym and the pool were a little small and I\m not sure I would ever use them. I would stay here again.
1 out of 5
by A verified traveler from toronto, vaughan

Terrible! False advertisement!

Posted Aug 23, 2017
Never going back anymore! Terrible hotel! Incomplete supplies
Comment from Hotel Management
Aug 26, 2017 by GM, Hotel Management
Dear Ri, Thank you for this feedback. We would like to extend our apologies for whatever we may have disappointed you with during your stay. We want nothing more than for all of our guests to have a comfortable stay and enjoy our in-room and on-site amenities, while also being able to explore our wonderful location. We hope you will consider staying with us again so we may make up for whatever disturbed your visit. We would love to show you our usual standards of service. Kenneth Dunkley General Manager