Ratings based on 291 Verified Reviews

4.3 out of 5
86% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Brooklyn, NY

Posted Aug 23, 2016
Great resort, and also a great place to take the family. Friendly staff and nicely renovated rooms since the last time I visited.You can't go wrong with this place.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful & Comfortable

Posted Aug 8, 2016
Great rooms. Right on the beach with super pool and bar/restaurant. Volleyball & ping pong tables too - really fun! We'll definitely stay again - great deal/price and the staff were really nice.
4 out of 5
by Roxanne

Will Stay Again!

Posted Aug 3, 2016 on Hotels
The hotel staff was great! Everyone was friendly and helpful. The hotel was very comfortable. There were lots of amenities to keep my 7 and 9 year olds busy (basketball, mini golf, ping pong, etc) in addition to the great pool area and of course the beach front. The hotel itself may be starting to show it's age a bit, but the room was clean and comfortable - with full kitchen access. If you are planning to leave the resort, you will need a vehicle to get around and see other parts of the island.
5 out of 5
by Richard

This traveler left a rating score only Posted Jul 31, 2016 on Hotels
2 out of 5
by Daniel

This traveler left a rating score only Posted Jul 28, 2016 on Hotels
4 out of 5
by Arleen from Bayamon

Hyatt Havienda del Mar Review

Posted Jul 22, 2016 on Hotels
Need more employees at the restaurant and would be good if they have an attendant in the pool area for food and drinks. Customer oriented Ms @Luisa at Housekeeping and Jose or Jason at Front Desk. Resort is smoke free- but neighbors where smoking at night.
4 out of 5
Recommended
for Everyone
by A verified traveler from NY

Nice hotel with good staff and convnient amenities

Posted Dec 27, 2015
The hotel and its amenities kept positively surprising us. Their pool and hot tubs are open 24 hrs - a nice change from a lot of other similar hotels. The beach is relatively small, but nice. There were no crowds, and despite the size it really felt like a small and cozy resort.
4 out of 5
by Zulma

This traveler left a rating score only Posted Nov 12, 2015 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from N.J. , U.S.A

Pleasant Stay

Posted Nov 1, 2015
Pros: Location and laid back atmosphere
Cons: The daytime bartender was somewhat taciturn
Location: We had two days with a professional guide for birding and this location was perfect. We also spent time in San Juan and El Yunque , both easy access.
A very comfortable, relaxing place. The staff are very pleasant and helpful, and most are bilingual if you prefer English. We stayed there once ( four years ago ) and it seems to be in better condition now, as well as more professionally run. Anything you need is readily available. The location is super! All of the island is easily reached and it was a good home base for us.... By the way the food at the Bohio kiosk was much better this time. Special thanks to Sasha who was especially helpful.
4 out of 5
by Carolyn

Posted Oct 23, 2015 on Hotels
It was under construction but quiet and a great beach getaway!