Ratings based on 21 Verified Reviews

4.2 out of 5
100% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
for Everyone
by A verified traveler

Posted Aug 14, 2017
Hotel was well placed, felt safe, staff pleasant. Centre of town within a short walk.
4 out of 5
by Sheila

Great location overlooking Pico.

Posted Jul 5, 2015 on Hotels
Lovely island, nice people.
5 out of 5
by Richard from Irvine

Friendly helpful staff

Posted Sep 18, 2014 on Hotels
As an English only speaker trying to speak some Portuguese the staff was encouraging and helpful. The meeting area in lobby was great to socialize with friends. The coastline surrounding hotel is picturesque and fun to explore.
3 out of 5
by Mike

70s Retro or a Total Lack of Care???

Posted Jun 10, 2012 on Hotels
What a shame that this hotel has been left in a time warp. It starts with a great view of Mont Pico, or would if the owners hadn't planted tall palm trees to obscure it. The pool and gardens are nicely kept. But reception is dreary, the bedroom smelt damp, the bedroom furnishings were all tired and the bedspread smelt. And finally the breakfast - when did you last see pineapple rings and half peaches from a tin on an island with lovely fresh fruit. Nothing wrong with this place that a complete change of owner and management couldnt quickly put right, but for now simply naff!
3 out of 5
for Families
by A verified traveler from Norway

Good enough

Posted Oct 7, 2011
Sao Jorge is a beautiful island and definately worth the journey. However it is not crowded with options for accomodation, especially not early October, when we visited. We booked in the Garden hotel the night before we had to head back to the main island, as the airport was just a 10 minute ride from here. The hotel could certainly use a renovation, it is like a trip to the early 90s. There is also old carpet on the floors which seems rather an unfortunate choice in such humid environments and which does not enhance an image of cleanliness. The staff is friendly enough but not very proactive or involved. To my request if there was anything we could do or see in the area during our afternoon, the bored answer from a tired looking receptionist was a sad "No not really". On further insistance though, she indicated a nice walk we might take and arranged a taxidriver to take us to the starting point. The pool is quite nice,and even better are the natural rock pools just a few hundreds metres away. The view over the ocean is fantastic. All in all, this hotel is attractive for its location but unfortunately not for much else.
5 out of 5
by A verified traveler

Posted Jun 29, 2016 on Hotels
Super surprise, l'un des meilleurs hotels que je n'ai jamais réservé ! Superbe vue sur la mer, le jardin et la piscine de l'hôtel et un petit balcon pour en profiter ! Hyper romantique. L'autre bonne surprise était la bouilloire et la dizaine de thé proposé en chambre ainsi qu'un petit frigidaire très pratique.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted May 9, 2016 on Hotels
5 out of 5
by Juan Garcia from Córdoba

Una agradable estancia

Posted Dec 11, 2015 on Hotels
Hemos estado muy a gusto en el hotel.
4 out of 5
by Duarte from Lisbon


Posted Nov 26, 2015 on Hotels
It was a very pleasent weekend and the hotel staff was very helpfull.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 29, 2015 on Hotels