First at all, don’t read the negative reviews, We been staying in soo many resorts around the world including 5 diamonds, but we never experience the quality of customer service of this one, First at all is not old as some of the reviews said, the rooms are good and the jet tub is amazing! We have the water chance every day and the check the room was with the highest standards of cleanest twice per day, we were there for our honeymoon and the staff prepare our rooms with a beautiful handmade decoration in the bed, plus they gave us a bottle of sparkling wine the first night to celebrate , a beautiful cake and a very nice gift. Gasim our concierge was above and beyond, every time I ask for something, Gasim make it happen right away the have our CoVID test ready and even they print copies for us, I can’t describe the level of attention and welcome that the staff gave us. Food was perfect every day the have a different buffet for breakfast, lunch and dinner and every day is different, they have amazing desserts and a chef who grill your food as you prefer, we recommend full board is completely worthy and if you drink go all the way for all inclusive every dollar is worthy I promise. Water activities are really awesome, we did the jet skies and our tour give was with us all the time we feel so safe because he was showing us the way and how to do it. We had a lot of fun !! Is something that you don’t want to miss for sure