Deluxe Double or Twin Room, Balcony | Minibar, in-room safe, iron/ironing board, free WiFi
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Reviews of Alegro Hotel

3 out of 5
Alegro Hotel
Todor Svetoslav Str. 15, Veliko Tarnovo

Reviews

8.6

Excellent

Rating 10 - Excellent. 34 out of 86 reviews" "
Rating 8 - Good. 41 out of 86 reviews" "
Rating 6 - Okay. 7 out of 86 reviews" "
Rating 4 - Poor. 3 out of 86 reviews" "
Rating 2 - Terrible. 1 out of 86 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Evgeni

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good value at a nice location
Nice location and hotel with a good restaurant on site. The receptionist was very friendly and helpful. We felt welcome! Only issue we had is there was no AC as the hotel advertised.
Stayed 1 night in Jun 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Fani Komarevska on May 27, 2022
Thank you for your Feedback ! We will wait you again in us ! hotel "Alegro"

4/10 Poor

Genoveva

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and helpful. Our room had several minor issues. Broken and missing window blinds, broken shower head, broken light fixture and nightstand lamp, broken tub. There was also a misunderstanding about charging items to the room. First we were assured we’d be able to charge the room. However, upon leaving, we were asked to pay cash for the items. Otherwise, the room met our is basic needs.
Stayed 1 night in Oct 2021
Response from F.K. on Nov 11, 2021
Thank you for your response!

8/10 Good

Madalina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

8/10 Good

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a moderate place to stay
the bed was two twins pushed together so we would much rather have had a queen or king but the room was fine. the dinner was tasty and they even give a 10% discount for the folks staying there. the bath/shower could use a bit of an update. parking is a bit short of space and we had to get the people parked behind us to move in the morning so we could get out. the noise on the street was a bit annoying at night. would it be my first choice to stay in VT? I don't think so but it wouldn't be the last choice either. its a solid middle of the road sort of place and not expensive so … there ya go.
Stayed 1 night in Dec 2019
Response from Hotel Alegro on Jan 7, 2020
Good evening, thank you for your evaluation, it is important to us. We hope you will be our guest again. Best regards Hotel Alegro

8/10 Good

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful in reception, gave all the information I needed and more, plenty of choice for breakfast and 10%off evening meal in restaurant. Room was clean and tidy, I found the shower a little cramped for me but good, lots hot water and room well heated. Well situated for town and the bus station. Would stay again.
Stayed 1 night in Dec 2019
Response from Fani Komarevska on Dec 29, 2019
Thank you , Mr Martyn .

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Hotel Alegro on Dec 1, 2019
Good evening, thank you for your evaluation, it is important to us. We hope you will be our guest again. Best regards Hotel Alegro

10/10 Excellent

Benny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Hotel Alegro on Dec 1, 2019
Good evening, thank you for your evaluation, it is important to us. We hope you will be our guest again. Best regards Hotel Alegro

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We liked the location of the Hotel, it was central to the town and opposite a large park. The tea and coffee in reception was adequate but would have been better in the rooms. A little more attention should be paid to the maintenance in the rooms especially things like curtain drapes. There was a good selection of food for breakfast in clean surroundings. It was a good restaurant.
Stayed 3 nights in Oct 2019
Response from Hotel Alegro on Oct 31, 2019
Good evening, thank you for your evaluation, it is important to us. We hope you will be our guest again. Best regards, Hotel Alegro

8/10 Good

Tim

Traveled with partner
Liked: Cleanliness, amenities
We stayed here for 2 nights and when we first arrived we were a little unsure. There was a restaurant right outside the window and the room was a little run down. I wondered if I’d sleep well but how wrong I was. The restaurant shut by 11, the air-con worked well and the beds were very comfy. A few people on trip advisor have complained about the lack of English from the staff but they knew enough to get by. The location was fantastic and I didn’t regret the choice to stay here at all.
Stayed 2 nights in Aug 2019
Response from Hotel Alegro on Jan 7, 2020
Good evening, thank you for your evaluation, it is important to us. We hope you will be our guest again. Best regards Hotel Alegro

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Helpful friendly service, in a nice central area near a park. Only issue was that provided with a breakfast voucher for their attached restaurant, that they seemed unwilling to fully redeem- was only provided some parts of set menu, that they were very slow to serve it despite the restaurant being quiet. Otherwise the stay itself at Hotel Alegro was fine.
Stayed 1 night in Jul 2019
Response from Hotel Alegro on Sep 4, 2019
Good evening, thanks for your assessment, it is important to us. We will be glad to be our guests again. Best regards hotel Alegro

10/10 Excellent

shinan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from Fani Komarevska on May 19, 2019
Thank you .

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
The restaurant and location are truly the best reasons for staying here.
Stayed 1 night in Mar 2019
Response from Fani Komarevska on May 19, 2019
Thank you .

8/10 Good

Brian

Liked: Cleanliness, staff & service
Standard midrange hotel
This is your standard midrange hotel. The staff are helpful and the rooms are as you would expect in a midrange hotel. My room in the 3rd floor had a slight smell of smoking and poor wifi, it my friends on the 4th floor had no smell and good wifi.. the restaurant was a pleasant surprise and the location was perfect. I would choose to stay there again.
Stayed 1 night in Jan 2019
Response from hotel Alegro on Sep 4, 2019
Good evening, thank you for your evaluation, it is important to us. We hope you will be our guest again. Best regards hotel Alegro

8/10 Good

STEPHEN

Liked: Cleanliness, staff & service
Nice small hotel
Nice hotel well placed for center of town and the bus station. Breakfast was good and from a menu choice rather than buffet. Only negative was the 2 no smoking rooms we had smelled of stale tobacco slightly.
Stayed 1 night in Dec 2018

8/10 Good

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff
Excellent staff!
Stayed 1 night in Sep 2018
Response from hotel Alegro on Sep 4, 2019
Good evening, thank you for your evaluation, it is important to us. We hope you will be our guest again. Best regards hotel Alegro

10/10 Excellent

Chris, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Great location, great staff. A top place to stay in VT.
Stayed 1 night in Sep 2018
Response from Hotel Alegro on Sep 4, 2019
Good evening, thanks for your assessment, it is important to us. We will be glad to be our guests again. Best regards hotel Alegro

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst !!! very very very unclean. Worst !!! very very very unclean. Worst !!! very very very unclean.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Good location friendly staff
Location is good. Opposite park is a bit noisy. Toaster should be standard but they don't have it in breakfast. Breakfast is a bit boring. Friendly staff.
Stayed 2 nights in Aug 2018

4/10 Poor

Dorian

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 2 nights in Aug 2018

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel Alegro
hotel is central to good bars and shops
Stayed 2 nights in Jun 2018
Response from Fani Komarevska on Jul 25, 2018
THANK YOU ! :)

10/10 Excellent

PEGGY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Fani Komarevska on Apr 13, 2018
Hello , dear Peggy , Thank you for your evaluation ! We will wait you again in us ! Best regards, Fani Komarevska hotel "Alegro"

8/10 Good

Verified traveler

Liked: Staff & service
A good balance betwwen service and rate. Worth staying.
Stayed 1 night in Dec 2017
Response from Fani Komarevska on Jan 31, 2018
Thank you for your answer ! :)

10/10 Excellent

Haim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Wonderful location. Great food Friendly
Stayed 1 night in Oct 2017
Thank you !

10/10 Excellent

george

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous staff
Great stay, really friendly and helpful staff, nice room and spot on breakfast, what more can you ask. Would love to go back!
Stayed 1 night in Jun 2017

10/10 Excellent

from USA, New Yorker

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great receptionist!!!!! :-D
THANK YOU for all of your help with the city map, where to eat, how to get around, even to Arbanassi! It was a pleasure staying for a couple of days in Veliko Tarnovo!!!
Response from hotel Alegro on Jan 7, 2020
Good evening, thanks for your assessment, it is important to us. We will be glad to be our guests again. Best regards hotel Alegro

10/10 Excellent

Sergiu, Romania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming Hotel. Great Location.
The location is perfect, lovely park across the street. It's quiet, the hotel is clean. Large bed, good sleep. The bathroom is comfortable. The staff is friendly, helpful.The Wi-Fi signal is strong. Nothing good about the breakfast.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and location.
Staff were extremely helpful. Wi-Fi worked poorly in room. Air-conditioner not really up to task.

10/10 Excellent

nancy

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost Exellent
remote controller for TV doesn't work. CATV controller works limited. other, Exellent!

8/10 Good

Ian, Dorset

Liked: Cleanliness, staff & service, room comfort
No aggro at Alegro
only an overnight stop with an early start so didn't try the breakfast. Room was fine if a little dated (old style crt tv and someone had previously melted the grill on the heater/AC unit)Shower Room was modern and comfortable. Reception staff very helpful, car parking was on road outside at 1 lev per hour between 9 and 5, free outside these times. Very nice park opposite with a great water feature.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in a quiet setting off a street in the centre. It's easy to walk to the nice viewing points over the bend in the river or to the restaurants with them. Sights like the Tsaravets Fortress are further away: still possible to walk to them, but otherwise there is a taxi stand close by with enough taxis waiting around throughout the day. The staff were very friendly and welcoming and the room was comfortable with a decent shower in the bathroom. Breakfast seemed to be from a choice of set menus on weekdays and then a buffet at weekends. Would certainly consider staying there again.

8/10 Good

R Bradley, Atlanta, GA

Liked: Cleanliness, staff & service, room comfort
Very Happy with Allegro
The hotel is located across the street from a nice park and was a short walk to many restaurants and bars. It is also a 15 minute walk over to the old town and a little farther still to the fortress, which is the main attraction in town. The staff was very gracious and as a bonus the restaurant was quite good as well. Definitely recommended for a stay in Veliko Tarnovo.

10/10 Excellent

Kevin, Georgia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pq
Good location to walk into the old town and the fortress.

10/10 Excellent

DEREK, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This & That!
A very satifying stay in general ! Restaurant service terrible !

10/10 Excellent

PAUL, Lynden, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A classy place, a pre-communist era built hotel.
A very nice hotel. A great bargain. The only negative...(In February) the heat was on so much we head to sleep with open windows and it was still hot in the room with the heat off.

6/10 Okay

Verified traveler

10/10 Excellent

Johann, South Affrica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly service
My favourite hotel in Veliko Ternovo! good value for money. Excellent breakfast.

10/10 Excellent

Therons, South Africa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely satisfied
Excellent quality. Fast internet. Most wonderfull shower. Impecably clean. Our future home whenever we stay in Veliko!

10/10 Excellent

Steve, Perth AU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good small hotel.
Good small hotel with a restaurant. The staff are very good and helpful. Located near the main attractions and historical area. A great place to stay.

10/10 Excellent

Jeremy, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Awesome quality/price. Would definitely recommend it to anyone. Great food quality.

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Room is OK but air-conditioning didn't work at all
So we were in this hotel for 2 nights and both nights the air-conditioning didn't work. Complained to Hotel staff about it but was told that there is a fault but nothng was done about it - they could have at least brought in a fan for us?!? The room is small but adequate if it weren't for the air-conditioning. We had to open the windows and the noise from the pubs/clubs was deafening. The breakfast is strangely "rationed". I had asked for an English breakfast but was told that because I had ordered an omlette with chilli and cheese, I couldn't get two other items on the rationed menu being the vegetables and the bacon. I found this very strange but didn't bother to argue as the waiters didn't know too much english. The location of this hotel is good though and the reception staff is friendly. Wireless interent is intermittent.

10/10 Excellent

colette, Salt Lake City, UT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
We loved this hotel. I have a thing that I like to stay in hotels w/ white bedding and the pictures of this place didn't have that, but then nothing did in this city. We decided to stay here anyway and were pleasantly surprised. They do have great white bedding, it's just hidden under the quilts in the picture. The room was very comfortable. We had a nice, big bathroom with a little balcony off of it. The location is great, right by the main street, and the hotel staff was extremely helpful. Would definitely recommend this place!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
フロント応対が丁寧で、観光案内、タクシー手配、ブルガリア貨交換などよく教えてくれた。朝食は注文だったが他ホテルの朝食のようにビュッフェ方式の方が良かった。
Stayed 1 night in Sep 2023

8/10 Good

Emilio

Traveled with family
Liked: Cleanliness
Stayed 1 night in Jul 2023

8/10 Good

Emilio

Traveled with family
Liked: Cleanliness
Un posto in buona posizione e comodo per passare le notti girando la zona
Stayed 1 night in Jul 2023

10/10 Excellent

Sota

Liked: Cleanliness, staff & service, property conditions & facilities
ドライヤーが壊れてました。
Stayed 1 night in Apr 2023
Response from reception on May 14, 2023
thank you

8/10 Good

Fabio

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2023
Response from Fani Komarevska on Apr 16, 2023
Thank you

8/10 Good

Carina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small nice hotel in the center of Veliko Tarnovo, just in front of a garden/park and walking distance from the city center points of interest. Very welcoming and attentive service from front desk team, we got to the hotel much before check-in time, it was raining on our arrival and they let us leave our baggage, offered if we need anything, a drink, umbrella, very nice and attentive. The room was spacious and clean, classic décor with carpet, not so modern, but the service and attention were really the best. Very good breakfast at the restaurant (had 3 options to choose from), all of them very complete and the food was tasty. Price-quality ratio was very good, definitely recommend this hotel.
Stayed 1 night in Oct 2021
Response from Fani Komarevska on Jan 11, 2022
Thank you , dear Carina .