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Reviews of Bilderberg Hotel De Keizerskroon

4 out of 5
Bilderberg Hotel De Keizerskroon
Koningstraat 7, Apeldoorn

Reviews

8.6

Excellent

Rating 10 - Excellent. 120 out of 268 reviews" "
Rating 8 - Good. 111 out of 268 reviews" "
Rating 6 - Okay. 26 out of 268 reviews" "
Rating 4 - Poor. 7 out of 268 reviews" "
Rating 2 - Terrible. 4 out of 268 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Henk

Stayed 1 night in Feb 2024

10/10 Excellent

Kemal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well designed, clean
Stayed 1 night in Jan 2024

10/10 Excellent

Tom

Stayed 2 nights in Oct 2023

8/10 Good

Maria

Liked: Cleanliness, staff & service
Good value for money, given the limited accommodation options available in Apeldoorn. The bed and the TV were both great, the staff very friendly, the only downside is the shower’s heater didn’t work properly. The water kept on switching from warm to cold mid shower.
Stayed 1 night in Jul 2023

10/10 Excellent

Doug, Rabat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Noises
This hotel was very nice, but we couldn’t sleep. We paid more for a balcony room and heard a fairly loud thumping noise coming from the heating vent area all night, which kept us totally awake. We finally, after many hours, decided the noise must be coming from the heating pipe for the window radiator— we had turned on the radiator just before bed because it was rather chilly — so we turned off the radiator. When the woman at the desk asked us the next morning how everything was, we complained about the noise and how it had gone on all night — she answered flippantly— “Oh, it was probably just your neighbors!”
Stayed 1 night in Dec 2022

10/10 Excellent

Thomas

Business traveler
good
Stayed 2 nights in Aug 2022

10/10 Excellent

Alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel set in a beautiful neighbourhood. Very friendly and helpful staff. Extra bonus for us was the lovely infinity indoor swimming pool set in the roof. Positioned in walking distance of the Palace Het Loo and an easy drive to Arnhem and Deventer. Highly recommend.
Stayed 3 nights in Jun 2022

8/10 Good

Hans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really hospitable staff , making our short stay as enjoyable and relaxing as it vould be.
Stayed 2 nights in Jun 2022

6/10 Okay

Rutger

Stayed 1 night in May 2022

10/10 Excellent

Pallon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent stay . Thank you very much .7
Stayed 2 nights in Apr 2022

10/10 Excellent

J

Stayed 2 nights in Feb 2022

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay
Great stay. very helpful staff. Food is excellent
Stayed 4 nights in Oct 2021

10/10 Excellent

Sandris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2020

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
De kamer kan wel een upgrading gebruiken. De haarfohn werkte niet naar behoren: was binnen 20 seconden oververhif, viel dan uit, moest 5 minuten afkoelen en was dan weer binnen 20 sevonden oververhit etc
Stayed 1 night in Feb 2020

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely recommended
Superb venue in Apeldoorn. Clearly spent a huge amount recently updating all of the front of house and bar / restaurant area which is modern and very comfortable. Rooms are large and well appointed with huge comfortable beds and fridges to keep your own beers cool !!
Stayed 5 nights in Jan 2020

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Clean but very outdated
The hotel is clean but very outdated. There are no king bedrooms. The bathrooms look at least 50 years old.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Stayed 3 nights in Oct 2019

8/10 Good

Gerard

Liked: Cleanliness, room comfort
Hotel absolutely fine apart from the basin lacking a plug. Hotel staff really good. Excellent breakfast. However, there appeared to be an attached eateries accessed directly from the hotel called Cafe Rosa which we assumed was where an evening meal was taken. Only later did we find out it was a cash-only operation which meant one of us walking to a local bank to obtain the necessary cash. Staff took very little interest in us and the order and food took ages. One particular young lady was surly to the point of being rude. A rather unhappy experience throughout.
Stayed 1 night in Aug 2019

10/10 Excellent

LINDSAY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location, friendly staff, will return
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel was dated (aside from public areas) and the bedroom was falling apart. Bathroom was especially dirty and damaged.
Stayed 1 night in Jun 2019
Response from Carla Maessen on Jul 1, 2019
Thank you for staying with us and I am sorry to read that the room did not meet up your expectations, my apologies. I will discuss this feedback with the team, most of out bathrooms are already renovated, please feel free to ask for a renovated bathroom a next time?

10/10 Excellent

Marianna, Toronto , Canada

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, comfortable hotel, nice setting, close to Paleis het Loo. Parking is free
Stayed 1 night in May 2019

6/10 Okay

Miguel

Liked: Cleanliness
Stayed 2 nights in Mar 2019

10/10 Excellent

Fredrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip
Ok
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apeldoorn
Excellent stay.
Stayed 1 night in Nov 2018
Response from Carla Maessen, General Manager on Nov 22, 2018
Thank you very much for your review. We are glad to read you enjoyed your stay. We are looking forward to welcoming you again. Carla Maessen, General Manager

10/10 Excellent

Barb, Canada

Liked: Cleanliness, property conditions & facilities
The restaurant I. The hotel kings street is excellent.
Stayed 2 nights in Sep 2018
Response from Carla Maessen, General Manager on Sep 14, 2018
Thank you very much for your review. We are happy to read you enjoyed your time at the Kingstreet Restaurant. I am glad to share your compliment with the rest of the staff, thank you again. We are looking forward to welcome you again soon. Carla Maessen, General Manager

10/10 Excellent

Damith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Palace next door.
Nice Hotel close at the Dutch palace the Loo in Apeldoorn great service and best restaurant.
Stayed 1 night in Aug 2018
Response from Carla Maessen on Sep 3, 2018
Thank you very much for your review. We are happy to read you appreciated our employees’ service and the restaurant. We hope to welcome you again soon! Carla Maessen, General Manager

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, top service, amazing food!
Our stay was great from start to finish. The staff at the front desk were friendly and very helpful in English. The room was large, comfortable and clean with all amenities you could want on a trip like this. We had a balcony and that was a highlight, leaving the door open at night to hear the wind rustling through the trees. The hotel has a restaurant attached and it is beyond fantastic. The food (dinner in our case) is exceptional by any standards, with fantastic service and a bill that's smaller than you'd expect for such quality. Bike rental is a bit on the high site (12.50 euro per day), so if you're coming in via train and public transport you might want to rent an OV Fiets at the station, cycle to the hotel (10 to 15 minute cycle) and return the Fiets when you leave Apeldoorn.
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

William

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2018

10/10 Excellent

Chun Chiat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was fabulous.. Clean and spacious.. Bkfast was standard and could suggest to have a hot egg station.. However, quite a distance away from the town centre..

10/10 Excellent

You Sheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for business
Clean and cosy hotel with the necessary facilities to make your stay sufficient. Nice swimming pool with sauna facilities and basic gym equipment. About 20min walk to the city center. Breakfast not too much of variety for pricing. Room facilities good and well kept.

8/10 Good

Salvatore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
Clean comfortable rooms. 25 minute walk into the city centre
Stayed 2 nights in Jan 2018

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Apeldoorn
We love this place, its not our first stay here. The hotel staff are probably the best feature, very helpful and always available. The hotel rooms are large and in good condition considering the age of the hotel. Definitely will stay here again!
Stayed 1 night in Dec 2017

8/10 Good

Verified traveler

Liked: Cleanliness
Nice, clean hotel convenient to Het Loo Palace; decent restaurant.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with royal palaces, art and nature
Very enjoyable stay. Great staff, excellent restaurant, top class service and always with a (real) smile. The Hoge Veluwe Park is very close by and well worth visiting too but allow at least a half-day for the Kroller-Muller museum which has something for everyone.

8/10 Good

Tom

Liked: Staff & service
Nice hotel situated close to Paleis Het Loo. Great service and nice facilities on the ground floor. The rooms including the bath definitely needs to be upgraded to meet a four star standard.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Stark contrast
Whilst the area, outside, and in reception/bar were very nice, the room by contrast was bland, and due a repair job or too. The bed was sufficiently comfortable, though you needed to be aware of the overhanging shelf.

6/10 Okay

Tim, Charleston, SC

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Maids need changing...
CONS: Maids did not change sheets once in 2 weeks, towels weren't always changed, hotel dining was very expensive, gym was sub par, and they would not provide a microwave. PROS: Parking was free, pool was refreshing, breakfast was amazing, bike rental was very convenient, staff was very helpful and always cheerful, and it was next to the beautiful Het Loo palace.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Expensive Breakfast
Don't plan on staying here unless you want to pay 15 euros for breakfast. The breakfast was great but 15 euros? Ridiculous and there is nowhere else nearby to eat unless you want to drive into town.

10/10 Excellent

veronica, Ramona California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a wonderful stay! We will be back!!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, great staff
Lovely hotel but the Wifi didn't work. The staff were very helpful about it but it was disappointing nonetheless.

8/10 Good

Andrew, Fareham UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
Nice hotel although a tad expensive. Breakfast not inc in price although is quite good

8/10 Good

bobby, herts

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Friendly staff , good size rooms, quick check in , ample parking . Bar staff helpful . English very good

8/10 Good

KellyW, Amsterdam

Liked: Staff & service, room comfort
Great location!
A very reasonably priced hotel in a great location. The hotel is not new, but has been extremely well maintained for its age. In fact, its age adds all the charm. Bathrooms are not to go back for - but an extremely comfortable bed!

2/10 Terrible

Marie, West Midlands

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Not for enjoyment
Hotel was clean and elegant. Breakfast staff were not much short of rude when I asked for help at breakfast time in English. No tea/coffee in room and not at all practical for a family with young children. Reception staff were professional on check-in but warm and friendly on check-out.

8/10 Good

rick, Reading, UK

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
lovely hotel in a very pretty street.
Good hotel.worth the money.clean.tidy.comfortable.