Ratings based on 1,276 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
86% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified traveler from London

Great location

Posted Jan 30, 2016
Right next to St Mark's Square. Helpful staff, clean room, great facilities. Fantastic hotel!
5 out of 5
for Everyone
by A verified traveler from Puerto Rico

Nice hotel, very close to piazza San Marco

Posted Jan 27, 2016
Excellent location 1 minute to San Marco and excellent staff and service, room too small, bathroom just one person, bed very uncomfortable feels old, the Internet is only in lobby cannot be reached at the room. The breakfast buffet are cold cuts, toast, some fruits. Don't expect hot breakfast no eggs, bacon.
3 out of 5
for Everyone
by A verified traveler

Posted Jan 24, 2016
Le staff etait pas gentil, mais les chambres et le petit dejeuner ça va, et très bonne ubication!
2 out of 5
by A verified traveler from Hamburg

in der Nähe vom Markusplatz

Posted Jan 22, 2016
Pros: die Abreise
Cons: nicht weiter Empfehlen oder es muß sich um die Sauberkeit gekümmert werden! Frühstück etwas verbessern
Location: die Lage ist das beste 20m vom Markusplatz und man ist im Herzen von Venedig
Hotel schwierig zu finden! Zimmer mit 2 Einzelbetten nur in einen anderen Gebäude 2 Strassen weiter!!! Sauberkeit mangelhaft,sehr viel Staub,im Bad Rost und sehr viel Kalk an allen Armaturen!!! Bad Überhitzt,Thermostad defekt. Frühstück sehr überschaubar,es gibt nur Toast,Mini Brötchen ca 3,5 cm ungefähr,Mini Crossaint,Kaffee (Zeitweise schlecht dosiert aus dem Automat,2 Sorten Aufschnitt 1 Sorte Käse,Joghurt das war alles!!! Das Einzige Posetife die Nähe zum Markusplatz. Wer ein par Euro mehr sich leisten kann empfehle ich 5m weiter das Hotel Concordia!!!
4 out of 5
for Everyone
by A verified traveler from Barcelona

Hotel muy céntrico

Posted Jan 11, 2016
Hotel muy céntrico, detrás de la plaza S. Marcos. El personal es muy atento y no hay ruidos molestos. El desayuno es tipo bufet pero con poca variedad para elegir. Poco espacio común y la zona de bar siempre estaba cerrada.
2 out of 5
by A verified traveler from Venise

Hotel accueillant dans l ensemble très bien situé

Posted Jan 2, 2016
Pros: Le lieu très bien situé, reception agréable dans l ensemble et qu ils pouvaient parler français
Cons: Photo internet c'est sympat d avoir la photo qui correspond au choix de notre chambre : impression de publicité mensongère
Location: Le palais des doges la basilique le pont de rialto et des soupirs
Déception pour la chambre photos internet mensongères , chambre un peu trop petite et surtout au niveau de la salle de bain douche sans paroi toilette juste à côté, pas vraiment agréable sinon pour le reste cela allait
4 out of 5
for Everyone
by A verified traveler from Denmark

Hotel der ligger l hjertet af Venedi

Posted Dec 29, 2015
Pros: Hyggelig , central, med murano glas lysekroner , rimelig behelige senge, gulvvarme
Location: St. Marco plads er selfølgelig turist centrum og hotellet ligger i sidegade, kun få skridt fra katedralen.
Man kan falde i søvn og vågne op ved klokkeklang fra st. Marco plads
2 out of 5
by A verified traveler

Attention arnaque . J'ai été prélevé 3 fois!!!!!!

Posted Dec 28, 2015
3 fois prélevé pour le meme week end chambre vétuste, poussiéreuse et étroite. Pas de chauffage malgré la réclamation. Petit déjeuner correcte. Point positif : à deux pas de la place San marco
2 out of 5
by A verified traveler from Stgo, Chile

Location isn't everything

Posted Dec 3, 2015
The staff at the reception desk doesn't seem to want you to be there, is one thing to act aloof but they were outright annoyed by the presence of every guest. From inside your room you can hear every step, run, bag lifting, toilet flush and conversation happenning elsewhere making the act of sleep a difficult task to achieve. Although the rooms are nicely decorated and are clean, the beds are tiny and both the matresses and pillows are hard as rocks, super uncomfortables. Pillows also have a certain smell; dusty, old, almost moldy. Internet, although free, is weak; at least the access from your room. It seemed to be better at the lobby, which was always filled with people on their phones. They do have a bar (and restaurant?), but is waited on by people with the same attitude as the ones in the reception desk. Just asking for the menu made the waiter/bar tender roll is eyes in annoyance. They have this system where you have to insert the keycard to be able to use electricity making it imposible to charge any electronic device while you are away. No coffee and tea in-room amenities.
3 out of 5
for Everyone
by A verified traveler from Suffolk

Excellent location

Posted Nov 30, 2015
Pros: Location was best part
Cons: Room bit dated and very small
Location: Right where you want to be, wasn't noisy and easy to get around
The hotel is in a great location just off St. Marks Square. The room we had though was really small, but as we only had one night there was passable, any longer it would have been disappointing.