Bait and switch
Posted Jun 10, 2014
We booked air conditioned two bedroom apartment in venice in neighborhood near Peggy Guggenheim museum. Instead, we were placed in unaired-conditioned, one bedroom with foldout in living room in palanco across river from where we had booked. The staff told us there was a smell of gas in apartment we booked and that they didn't know when or if would repaired. They promised to bring an additional fan but none arrived and no one could be reached. Temperatures were in high 80's 90's for three days of our stay.