Ratings based on 459 Verified Reviews

4.3 out of 5
93% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from California

Gray! Not so good of an experiece.

Posted May 23, 2017
Was too tired after a long travel and arrived nearly midnight. The room was "refresh". My nose was so stuff when I woke up. I asked a staff in the lobby if the room was a smokers room? They could not give me an specific answer other than "perhaps the neighboring room probably smokes." Yet the hall way's main door has a non smoking sign. I wish the staff, as a courtesy, have asked us for a room preference. They did not! They offer to relocate us later after my inquiry. However, my wife don't want to go through packing/unpacking again so we just hassle the other night away. By the way we found an ash tray when we were packing and getting ready to leave. Not a good experience and a lesson learned!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted May 22, 2017
Loved everything and the entire staff. All were great
4 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Conveniently located near Marco Polo Airport

Posted Apr 25, 2017
Pros: Close to the airport. Also, city bus to Venice runs right outside the hotel and is 20 minutes from Venice bus terminal.
Location: Marco Polo Airport. Venice city bus terminal to pick up People Mover to cruise ship terminal, transfer to water bus or walk around city.
The hotel shuttle can get you to the airport in less than 5 minutes.
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to transportation

Posted Apr 20, 2017
Friendly staff, great restaurant in the hotel. Convenient to attractions and airport without aircraft noise.
5 out of 5
Recommended
for Everyone
by A verified traveler

Best Restaurant Near Venice

Posted Apr 8, 2017
We had dinner in the restaurant and it was actually the 2nd best meal we had while in Venice. The presentation was superb and the food was unbelievable!
Comment from Hotel Management
Apr 10, 2017 by Sara B. - Reservations Agent, Hotel Management
Dear Carol, we are happy to hear that you enjoyed your visit especially the restaurant Da Mario of our property. I will share your feedback within the F&B team. Best Regards
5 out of 5
Recommended
for Everyone
by A verified traveler

Very functional airport hotel

Posted Feb 25, 2017
The best restaurant in a hotel ever !!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 21, 2017
Nice place good location Room clean and large.
Comment from Hotel Management
Feb 22, 2017 by Sara B. - Reservations Agent, Hotel Management
Dear Guest, we are glad to hear that you had a plesant stay in our property. We appreciate your time in sharing with us your experience. Best Regards
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient from the airport

Posted Jan 18, 2017
Pros: Close to the airport
Great place to stay if you want to be close to the airport. Really nice breakfast.
Comment from Hotel Management
Feb 20, 2017 by Sara B., Hotel Management
Dear Guest, I am happy you enjoyed your stay with us and that the facilities and service experience were that you expected and deserve. We appreciate your time in sharing with us your experience. Best Regards Sara B. Reservations Agent
5 out of 5
by Philip

Posted Jan 1, 2017 on Hotels
Comment from Hotel Management
Feb 4, 2017 by General Manager, Hotel Management
Dear Philip we are delighted for your evaluation. We hope to have the opportunity to welcome you back soon! Sincerely Michele B Front Agent
4 out of 5
Recommended
for Business Travelers
by A verified traveler from New York, NY

The airport is right there

Posted Dec 22, 2016
Not much to report. I came. I had good service at the restaurant. Everything went as planned and expected.