Posted Jul 3, 2016 on Hotels
It's on on island- so it's worth it to get the multi-day boat ticket, I got a discount for being under 29, 2 days was €29. The rooms were very clean, however the cleaner they use must be bleach because there was always a string bleach smell. The showers were also a bit strange, it was a female bathroom 2 showers and 2 toilets, how ever the shower doors are clear- so that was a bit wierd. Customer service from the front desk was ok. One lady was always rude and always had attitude. The rest were more than helpful! Also for a map you had to pay €0.50 , most hostels give them free but whatever.
Comment from Hotel Management
Jul 7, 2016 by Venice Team, Hotel Management
Thank you for completing our survey after your recent stay. We appreciate all your comments good or bad as it gives us a great guide on how we can improve our customer service and facilities. All your comments will be shared with the relevant departments for review. We hope to welcome you back to Venice in the near future.