Seasonal outdoor pool, pool umbrellas, sun loungers

Reviews of Hilton Molino Stucky Venice

5 out of 5
Hilton Molino Stucky Venice
Isola Della Giudecca 810, Venice

Reviews

8.6

Excellent

Rating 10 - Excellent. 529 out of 1001 reviews" "
Rating 8 - Good. 269 out of 1001 reviews" "
Rating 6 - Okay. 124 out of 1001 reviews" "
Rating 4 - Poor. 46 out of 1001 reviews" "
Rating 2 - Terrible. 33 out of 1001 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Haydn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect hotel woth great facilities! The rooms are amazing, which is no suprise given the rest of the hotel. Breakfast is incredible as expected
Stayed 3 nights in Apr 2024
Response from Guest Relations Team on Apr 18, 2024
Dear Guest, Thank you for your fabulous review of the Hilton Molino Stucky.We are delighted that you enjoyed your visit tremendously. We at the Hilton Molino Stucky aim to provide each and every guest with a wonderful and memorable experience, and We are so pleased that this was the case for you.We look forward to welcoming you back in the not too distant future.

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and spacious. We had a great stay at this property. The breakfast was super.
Stayed 5 nights in Apr 2024
Response from Guest Relations Team on Apr 13, 2024
Dear Guest, Thank you very much for posting your positive review on this website. We are happy to hear that you enjoyed your stay with us. We were delighted to see that our services, as our famous Hilton breakfast, met with your approval.We look forward to welcoming you with us again in a not too far distance.Kindest regards,

10/10 Excellent

Leon

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is the best hotel we’ve ever stayed in. Would definitely recommend to anyone and would stay there again. The staff was friendly and knowledgeable. The cleaning staff was also friendly and efficient. The concierge staff helped us arrange a trip to Murano and also transportation back to the airport. Our boat arrived promptly at 6:25am. They had the BEST breakfast I’ve ever seen anywhere. It was so amazing I took pictures of it to show family and friends. The area felt safe, and. I did not use the bidet. The only negative is the shower gehad the half wall, so water leaked in the floor. Cleaning staff put a rolled up towel in the open area to prevent water getting on the floor, but it didn’t work. I recommend this place! It’s a 10 out of a 10!
Stayed 3 nights in Apr 2024
Response from Guest Relations Team on Apr 13, 2024
Dear Leon,thank you very much for the positive review and for the information you wrote about our hotel which will be very helpful for every traveler who will decide to stay with us.We are delighted to hear that you enjoyed your stay in Venice. We would also like to thank you for praising our Staff, the cleanliness and our famous Hilton Breakfast. We place great value on your opinion and we look forward to welcoming you with us again in a not too far distance. Kindest Regards,

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a great experience. They have a shuttle that will take you to and from San Marco. The public watertaxi stops right in front too. Beautiful all around. The best sunrises too
Stayed 3 nights in Feb 2024
Response from Guest Relations Team on Mar 2, 2024
Dear Guest,Thank you very much for your excellent feedback!I am glad to hear that you appreciated the Hotel and our services, including our shuttle boat and that you enjoyed your stay in our property.We also thank you for taking the time to let us know your opinion on the Giudecca island sunrises.We place great value on your opinion and hope we may look forward to welcoming you with us again.Kindest regards,

10/10 Excellent

Maria Guadalupe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like everything
Stayed 1 night in Feb 2024
Response from Guest Relations Team on Feb 25, 2024
Dear Guest, Thank you very much for posting your positive review on this website. We are happy to hear that you enjoyed your stay with us.Your contribution was very helpful and appreciated. We look forward to welcoming you with us again in a not too far distance.Best regards,

10/10 Excellent

juan, Miami

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely historic building. Very big. Has several restaurants on premises. All the staff is helpful and attentive. The roof top has a nice view and the bar has quite a cocktail selection. The down side, at the other side of the canal and not convenient to move around. There are 2 stops for the water taxies about 10 min away and they have their own shuttle running but you will waste time waiting.
Stayed 3 nights in Feb 2024
Response from Guest Relations Team on Feb 23, 2024
Dear Guest,We appreciate the time you took to post comment about your stay. It was a pleasure to read that you liked the location of our Hilton Molino Stucky. We were delighted to hear that you have enjoyed our Skyline rooftop bar cocktails as well as the view from there. We thank you for the wonderful feedback and we hope to welcome you again here in Venice.Best regards,

6/10 Okay

Paul

Traveled with family
Liked: Staff & service, amenities
Mosquitos in the room, that bit my daughter and myself. A small gap in the balcony door was clearly allowing them in. No spraying, coils or preventative measures. Staff excellent. Breakfast too expensive. Eat (and drink) in the generally very good local restaurants a short walk away.
Stayed 3 nights in Feb 2024
Response from Guest Relations Team on Feb 23, 2024
Dear Guest,Thank you very much for sharing your experience with us and for posting your comments on this website. Please accept our apologies for the problem with mosquitoes in your room: unfortunately mosquitoes, certainly find in the Venetian lagoon the perfect habitat and are difficult to control, regardless of the regular disinfestations we carry out in all our guestrooms.We are extremely sorry for the discomfort that you have experienced this time and we will enforce additional measures in such cases as yours, which please rest assured remain isolated incidents.Otherwise, we are pleased that you have appreciated the comfort of our location as well as the proficiency of our staff.Although you express some disappointment, we hope we will have the opportunity to welcome you back in the not too distant future so that we can demonstrate the high level of service we are renowned for.Best regards,

6/10 Okay

Sam

Traveled with group
Liked: Staff & service, property conditions & facilities
Great property to feel comfortable and half decent location. There is a €12.50 WiFi charge for the duration of stay and even crazier a 33cl beer is €14 at the sky bar and €12 in the reception bar! Cheers anyways 🍻
Stayed 2 nights in Feb 2024
Response from Guest Relations Team on Feb 10, 2024
Dear Guest,Thank you for your feedback and for choosing the Hilton Molino Stucky for your stay in Venice. It is a pleasure to hear that you enjoyed your stay with us.On the other hand, we are very sorry to read that you felt the charges for the internet was overpriced. To improve guest satisfaction Hilton Hotels constantly review their pricing policies for such things as internet. We kindly inform you that complimentary internet is available in the public areas of all Hilton hotels. We are also very sorry that you have found prices to be expensive as we always strive to meet our guest’s expectations and to comply with their requests. We will discuss your comments at our Head of Departments meeting as all criticisms are read with attention and genuine interest and suggestions are taken on board to enhance clients’ satisfaction.We thank you for being our guest and we hope to have the chance to welcome you soon again.Kindest regards,

10/10 Excellent

Sikander

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Guest Relations Team on Feb 13, 2024
Dear Guest,Warmest greetings from the Guest Relations Team and thank you for posting a review of the Hilton Molino Stucky.We are pleased that you found the service great all over the hotel.We hope to welcome you back to the Hilton Molino Stucky in the not too distant future so that we can provide you with the high level of service you are accustomed to.With kind regards,

10/10 Excellent

Wilma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from Guest Relations Team on Feb 18, 2024
Dear Guest,Thank you very much for staying at the Hilton Molino Stucky Venice and for taking the time to share your experience about your recent stay at Hilton Molino Stucky Venice. We are thrilled to see your wonderful feedback following your recent stay at our hotel. Thank you once again for choosing us as your accommodation. Your satisfaction is our ultimate reward. We hope to welcome you soon again. Kindest regards,Guest Relations Team

10/10 Excellent

fabian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Guest Relations Team on Feb 13, 2024
Dear Guest, Thank you very much for posting your positive review on this website. We are happy to hear that you enjoyed your stay with us. We thank you for being our Guest and we hope to have the chance to welcome you soon again.Kindest regards from Venice,

10/10 Excellent

Rodolfo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed at this lovely 5 star hotel and spa celebrating my 40th bday and our anniversary. The spa was fabulous. Loved the hot tub jacuzzi, steam room and sauna. We got a couples Swedish massage and let me tell you it was the best massage we have ever had. We enjoyed the live piano show during the weekend and the dinner was fabulous. The sky bar is elegant with blue fluorescent lights and you can see beautiful views of Venice on each side of the bar. They have a lovely pool on the roof we are excited to check out when we return in summer next time. The breakfast was awesome!!! They had everything you can think of for breakfast and even had a chocolate fountain with fruit to dip in. They also have their own taxi boat which takes you back and forth between the islands. The decor is exquisite! the hotel also held the Arthur Murray dance competition there. We had the pleasure to watch. This is a Lovely lovely resort. I highly recommend it for couples and families when visiting Venice.
Stayed 1 night in Jan 2024
Response from Guest Relations Team on Feb 13, 2024
Dear Guest,Warmest greetings form the Guest Relations Team and thank you for having posted such a wonderful review on this platform. We thank you for praising the hotel facilities like our rooftop bar and SPA Centre for which we pride ourselves and we are also glad that you enjoyed our famous Hilton Breakfast and the live piano show at our Rialto restaurant.We are glad that your stay was a memorable one and that our staff, services & facilities met your expectations.We place great value on your opinion and hope we may look forward to welcoming you with us again.Kindest regards from Venice,

10/10 Excellent

Rodolfo

Stayed 2 nights in Jan 2024
Response from Guest Relations Team on Feb 13, 2024
Dear Guest,Thank you very much for having taken the time to share with us your comments concerning your recent stay at Hilton Molino Stucky Venice.Thank you for taking the time to let us know how we are meeting your expectations.We place great value on your opinion and hope we may look forward to welcoming you with us again in a not too distant future. Kindest regards,

8/10 Good

Norman

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for Venice without the crowds
A comfortable five star hotel with modern facilities within an historic and characterful building. Out of the hubbub of the main Venice islands but they are easily accessible by the hotel’s shuttle boat. Friendly and efficient service throughout our stay, particularly during breakfast - which was excellent with an impressive range of different foods. Our bedroom was very comfortable, though rather warm and seemingly unaffected by the air conditioning. Our only real moan is that wine is served in the bar by the glass in a measure of 120ml, which is just plain stingy at 11 euros a time.
Stayed 4 nights in Nov 2023
Response from The Hilton Molino Stucky Team on Nov 30, 2023
Dear Norman,Thank you very much for taking the time to share your experience about your recent stay at Hilton Molino Stucky Venice.Your opinion is truly important for us and we are pleased that your stay has met your expectations, evaluating our services with a high score.We will make treasure of all your valuable comments to improve our services and maintain the high standards that distinguish our chain.We truly value you as a customer and wish to have the chance to welcoming you again.If you may need any further assistance meanwhile, we remain at your complete disposal.Kind regards,The Hilton Molino Stucky Team

10/10 Excellent

Rupy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was happy upon arrival to be upgraded. The front desk staff were very professional, courteous and delivered exceptional service. The property was the best hotel I’ve ever stayed at in Europe. It has been very well renovated.
Stayed 1 night in Nov 2023
Response from The Hilton Molino Stucky Team on Nov 30, 2023
Dear Rupy,Thank you very much for taking the time to share your experience about your recent stay at Hilton Molino Stucky Venice.Your opinion is very important for us and we are pleased that your stay has met your expectations, evaluating our services with the highest score.We all look forward to welcoming you back to our hotel in a near future and we remain at your complete disposal for any assistance.Kind regards,The Hilton Molino Stucky Team

8/10 Good

Abdullah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay since the receptionist gave us the lowest level of our room selection, most of TV channel was not working finally teeth brush and ear cleanning not available at the room you have to request them from the reception
Stayed 2 nights in Oct 2023
Response from The Hilton Molino Stucky Team on Nov 30, 2023
Dear Abdullah,Thank you very much for taking the time to share your experience about your recent stay at Hilton Molino Stucky Venice.Your opinion is truly important for us and on this particular occasion, we are sorry to learn that your stay did not entirely meet your expectations. We will make treasure of your comments to improve our services.We truly value you as a customer and wish to have the chance to welcoming you again.If you may need any further assistance meanwhile, we remain at your complete disposal.Kind regards,The Hilton Molino Stucky Team

8/10 Good

Mette, Newport Beach

Traveled with group, Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy place to stay. Loved the lobby area; easy to meet up with friends. Did not have great experiences with the "free" only once an hour boat, but public transportation was easy.
Stayed 1 night in Oct 2023
Response from The Hilton Molino Stucky Team on Nov 30, 2023
Dear Mette,Thank you very much for taking the time to share your experience about your recent stay at Hilton Molino Stucky Venice.Your opinion is very important for us and we are pleased that your stay has met your expectations, evaluating our services with a high score.We all look forward to welcoming you back again in a near future and we remain at your complete disposal for any assistance you may need meanwhile.Kind regards,The Hilton Molino Stucky Team

8/10 Good

Jessy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was very nice and clean. The staff was professional. The bidet was a bit odd though. It was like a handwashing sink that was as low to the floor as the toilet was. It didn't spray upwards like you would think that a bidet would. Dining at this hotel is expensive. I made the mistake of eating here the night before I left and I can honestly say that it was the most expensive penne that I've ever paid for. I would recommend ordering food at any other restaurant in Venice and bringing it back to your room with you.
Response from The Hilton Molino Stucky Team on Nov 30, 2023
Dear Jessy,Thank you very much for taking the time to share your experience about your recent stay at Hilton Molino Stucky Venice.Your opinion is truly important for us and we appreciate your high evaluation of our facilities and the service provided by our team members. On the other side, we regret to learn that some aspects of your stay did not entirely meet your expectations. We will make sure to pass your comments to the relevant departments to improve our services.We truly value you as a customer and wish to have the chance to welcoming you again.If you may need any further assistance meanwhile, we remain at your complete disposal.Kind regards,The Hilton Molino Stucky Team

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyable stay in a beautiful hotel and location. The staff were extremely accomodating, helpful and made the stay in Venice even more enjoyable.
Stayed 3 nights in Oct 2023
Response from The Hilton Molino Stucky Team on Nov 30, 2023
Dear Amy,Thank you very much for taking the time to share your experience about your recent stay at Hilton Molino Stucky Venice.Your opinion is very important for us and we are pleased that your stay has met your expectations, evaluating our services and Team Members with the highest score.We will make sure to share your comments with them, they will be very pleased with your recognition.Look forward to welcoming you back again to our hotel in a near future, we remain at your complete disposal for any assistance you may need meanwhile.Kind regards,The Hilton Molino Stucky Team

10/10 Excellent

Phineas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 2 nights in Oct 2023
Response from The Hilton Molino Stucky Team on Nov 30, 2023
Dear Phineas,Thank you very much for taking the time to share your experience about your recent stay at Hilton Molino Stucky Venice.Your opinion is very important for us and we are pleased that your stay has met your expectations, evaluating our services with the highest score.We truly value you as a customer and wish to have the chance to welcoming you again.If you may need any further assistance meanwhile, we remain at your complete disposal.Kind regards,The Hilton Molino Stucky Team

10/10 Excellent

Virginia

Stayed 1 night in Sep 2023
Response from The Hilton Molino Stucky Team on Nov 30, 2023
Dear Virginia,Thank you very much for taking the time to share your experience about your recent stay at Hilton Molino Stucky Venice.Your opinion is very important for us and we are pleased that your stay has met your expectations, evaluating our services with the highest score.We look forward to welcomin you again in a not too distant future.Kind regards,The Hilton Molino Stucky Team

10/10 Excellent

Diego, Montverde

Stayed 1 night in Oct 2023
Response from The Hilton Molino Stucky Team on Nov 30, 2023
Dear Diego,Thank you very much for taking the time to share your experience about your recent stay at Hilton Molino Stucky Venice.Your opinion is very important for us and we are pleased that your stay has met your expectations, evaluating our services with the highest score.We all look forward to welcoming you back again in a near future.Kind regards,The Hilton Molino Stucky Team

6/10 Okay

Heather

Liked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from The Hilton Molino Stucky Team on Nov 30, 2023
Dear Heather,Thank you very much for taking the time to share your experience about your recent stay at Hilton Molino Stucky Venice.Your opinion is truly important for us and on this particular occasion, we are sorry to learn that your stay did not entirely meet your expectations. We will make sure to pass your comments to the relevant departments to improve our services.We truly value you as a customer and wish to have the chance to welcoming you again.If you may need any further assistance meanwhile, we remain at your complete disposal.Kind regards,The Hilton Molino Stucky Team

2/10 Terrible

adrian

Stayed 3 nights in Oct 2023
Response from The Hilton Molino Stucky Team on Nov 30, 2023
Dear adrian,Thank you very much for taking the time to share your experience about your recent stay at Hilton Molino Stucky Venice.Your opinion is truly important for us and on this particular occasion, we are sorry to learn that your stay did not meet your expectations. We will make sure to pass your comments to the relevant departments to improve our services.We truly value you as a customer and wish to have the chance to welcoming you again.If you may need any further assistance meanwhile, we remain at your complete disposal.Kind regards,The Hilton Molino Stucky Team

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property and facilities are amazing. My wife and I stayed during our 20 yr anniversary trip and the location and staff were top notch. The team assisted with transportation, tours as well as recommendations for local restaurants which were valuable for us. As a negative, I HIGHLY recommend staying away from the restaurants, bars and room service on site. The price is 3x - 4x what you will find locally and the quality is unbearably poor. If staying at this Hilton, just remember that you should not include the on-site eating as a positive.
Stayed 3 nights in Sep 2023
Response from The Hilton Molino Stucky Team on Nov 30, 2023
Dear Michael,Thank you very much for taking the time to share your experience about your recent stay at Hilton Molino Stucky Venice.Your opinion is truly important for us and we honestly appreciate your high evaluation of our facilities and the service provided by our team members. On the other side, we regret to learn that some aspects of your stay did not entirely meet your expectations. We will make sure to pass your comments to the relevant departments to improve our services.We truly value you as a customer and wish to have the chance to welcoming you again.If you may need any further assistance meanwhile, we remain at your complete disposal.Kind regards,The Hilton Molino Stucky Team

6/10 Okay

Tasso

Liked: Staff & service
Bathtub had mold.
Stayed 1 night in Oct 2023
Response from The Hilton Molino Stucky Team on Nov 30, 2023
Dear Tasso,Thank you very much for taking the time to share your experience about your recent stay at Hilton Molino Stucky Venice.Your opinion is truly important for us and on this particular occasion, we are sorry to learn that your stay did not entirely meet your expectations. We will make sure to pass your comments to the relevant departments to improve our services.We truly value you as a customer and wish to have the chance to welcoming you again.If you may need any further assistance meanwhile, we remain at your complete disposal.Kind regards,The Hilton Molino Stucky Team

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay, I wish we were able to stay longer
Stayed 1 night in Oct 2023
Response from The Hilton Molino Stucky Team on Nov 30, 2023
Dear Kelly,Thank you very much for taking the time to share your experience about your recent stay at Hilton Molino Stucky Venice.Your opinion is very important for us and we are pleased that your stay has met your expectations, evaluating our services with the highest score.We all eager to welcoming you back to our beautiful city in the near future and we remain at your complete disposal for any assistance you may need meanwhile.Kind regards,The Hilton Molino Stucky Venice

10/10 Excellent

Miguel

Stayed 3 nights in Sep 2023
Response from The Hilton Molino Stucky Team on Nov 30, 2023
Dear Miguel,Thank you very much for taking the time to share your experience about your recent stay at Hilton Molino Stucky Venice.Your opinion is very important for us and we are pleased that your stay has met your expectations, evaluating our services with a high score.Look forward to welcoming you again in the near future, we remain at your complete disposal meanwhile.Kind regards,The Hilton Molino Stucky Venice

10/10 Excellent

Michael, Springfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You are on your own 5* island with easy access to the entire Venice area including the airport. All this is accomplished by the use of water taxis-public, private, and private charter! Hotel is luxurious and quiet.
Stayed 3 nights in Sep 2023

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel. Everything about it is perfect.
Stayed 1 night in Sep 2023

10/10 Excellent

Robertt

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

10/10 Excellent

Obioma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time here
Stayed 4 nights in Sep 2023

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff courteous and professional a special thank you to Lucreza at the check in very nice first impression
Stayed 4 nights in Sep 2023

10/10 Excellent

ibrahim, Valparaiso

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Sep 2023

10/10 Excellent

Kirk, Woodland Hills

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay!
Stayed 3 nights in Sep 2023

4/10 Poor

Niko

Disliked: Cleanliness, property conditions & facilities
Property was terrible. I am waiting for a reimbursement from them.
Stayed 1 night in Sep 2023

10/10 Excellent

Antonio, Doral

Stayed 2 nights in Aug 2023

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 2 nights in Aug 2023

10/10 Excellent

elisandro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding service , sky bar and pool roof top awesome !!!!!
Stayed 2 nights in Aug 2023

10/10 Excellent

Nazanin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel properties are amazing. You can enjoy the beautiful view while swimming in the pool. SPA was simply beautiful as well. So many options for dinning. Breakfast buffet is great as well with good quality foods and champagne options. Staff are very friendly, and ready to provide you best services. Water shuttle services are always available all time. As a traveler who had very long flight all the way from California, I would like to recommend this hotel for everyone who wants to visit Venice and enjoy the stay.
Stayed 3 nights in Aug 2023

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow ♥️
This hotel is amazing. We would 100% recommend it. Beautiful, immaculately clean and very friendl. ♥️
Stayed 1 night in Aug 2023

10/10 Excellent

Jowita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, beautiful set up (rooftop pool overlooking Venice’s skyline!) and very clean. Staff was very accommodating and friendly. Would stay there again.

10/10 Excellent

Shirish

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel away from the crowds of Venice.
Stayed 3 nights in Aug 2023

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was lovely and a wonderful stop over for preparing for onward travel. As aa big hotel goes it was very nice and comfortable. If you are looking for local knowledge, this isn't your place.
Stayed 1 night in Aug 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
This is a four star hotel and priced as four star hotel. Don’t expect five star quality and you will be fine. And don’t go on free Murano glass tour. It was more like high pressure sales tour of their shop.
Stayed 3 nights in Aug 2023

10/10 Excellent

Michael

Traveled with family
Liked: Property conditions & facilities
Staff is very slow on checking in people also there was no information on how to get o the hotel from the train station and that hotel had shuttle going to the city
Stayed 1 night in Aug 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities
An outstanding hotel
Stayed 1 night in Aug 2023

8/10 Good

Ken

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 3 nights in Aug 2023

2/10 Terrible

Tazneem

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Too far from everything. Hotel staff was rude and not helpful.
Stayed 2 nights in Aug 2023