Posted Aug 22, 2015
First off I must say, I feel bad leaving this review only because the staff were amazing. But the hotel condition was very poor. We chose it hoping for the usual Holiday Inn standards and it was NOT! The wifi was so poor, the receptionist actually told me I had to take my phone off airplane mode to make it work, which of course right away let in all my messages/calls, that I am scared to see the bill for. Even after that the wifi failed to work. Then there is the cleanliness or lack there of. There were stains all over the carpet, mildew all over the bathroom, and the hotel smelled so bad. As well my husband continued to find strangers hairs on our blanket and towels.
It was just pretty gross overall! Sad :( I wanted Venice to be amazing... Oh well