Three star hotel that should be a two star!
Posted Aug 1, 2016
From the beginning, we were given a dark, scary room in the back of the hallway. The wifi was not working, so I called the front desk and they said they could move us to another room and have someone check the wifi the next morning. We agreed and moved to the other room which faced the back of the hotel (we paid for a garden view). The wifi barely worked in the beginning but was extremely slow. The room was a bit brighter but still old and outdated. There was old blood stains on our sheets and on the dirty bed covers. The glass wall the to the shower had major cracks on it allowing water to escape onto the floor. Dead bugs and cobwebs in the corners of the room and bathroom. If we weren't in Venice for only a couple of days, I would have moved out but we put up with it. At the end, during the checkout, we were charged incorrectly for the room taxes. If I hadn't caught it, she wouldn't have fixed it. Overall, the worst hotel I've been at in Italy!