Ratings based on 259 Verified Reviews
They paid and stayed. We double-checked.
3.9 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.5 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from München
Schönes Hotel sehr zentral gelegen.Posted Nov 8, 2015
Pros: Zentrale Lage in ruhiger Umgebung.
Location: Sehr nah am Markusplatz. Dadurch viele Möglichkeiten Linien der Vaporetti zu benutzen
Das Zimmer war groß und sauber, es liegt in einer ruhigen Umgebung. Das Frühstücksbüffet war sehr reichhaltig, was für Italien ungewöhnlich ist.
for Couplesby A verified traveler from Chelmsford
Superb hotel, fantastic staff close to the centrePosted Oct 31, 2015
Pros: The attentiveness of the staff an the old world charm of the hotel
Location: Superb Venice location
Charming hotel at the centre of Venice, The hotel staff were so attentive, giving you your key without requesting it. Providing a room with canal view and placing a cake in our room for our wedding anniversary. Every request was attended to within minutes
for Everyoneby A verified traveler
Good hotel and locationPosted Oct 16, 2015
Pros: Room view, location, shower.
Cons: Maybe have wifi in the rooms
Location: Great location right near the square and short walk to Rialto and the water busses.
Really good location, close to restaurants, attractions and transport. Rooms are decent with really good bathroom and the hotel has wifi. Great view from the room and breakfast is basic but enough.
for Everyoneby A verified traveler from Winnipeg
Great location close to St Marks SquarePosted Oct 7, 2015
Pros: location and European feel
Location: Very close and convenient to St Marks Square, water taxi, restaurants and shops
I enjoyed the location of the hotel. Easy access for the water taxi. Rooms were large and clean. I would definitely recommend the canal view. Friendly staff. Excellent food in their restaurant just around the corner. Would definitely stay here again.
for Everyoneby A verified traveler from Toronto Ontario
Great location to Famiglia Sagrada ChurchPosted Oct 5, 2015
Front Desk staff was fantastic. We arrived early and were able to check into the hotel after our long flight with no issues. The hotel is lovely our only complaint would be the bed in our room was terrible, very hard. Not sure if all the beds are the same but the hotel itself was nice. The breakfast buffet was fine but it would have been nice if someone would have come over to see if we wanted to order any hot food as we only noticed the menu once we finished. The location for us was great as it was around the corner from the Famiglia Sagrada which we wanted to visit. Have to rate front desk staff A+
for Familiesby Kerri
Highly recommend this For Venice!Posted Aug 20, 2015 on Hotels
The service at this hotel was incredible!!! We were only able to book one night online but wanted to stay two nights and they worked very hard to make sure we could stay both nights... In the same room! It was so wonderful! We had lots of questions and the staff was fantastic to meet every need! The hotel is right on the canal and next to awesome restaurants and San Marco square. It was perfect!
for Familiesby Alihesam from Stockholm
perfect location reasonable price!Posted Aug 10, 2015 on Hotels
everything was good during our stay and we were totally satisfied! No negative point!
for Personal Eventby A verified traveler
Great locationPosted Aug 5, 2015 on Hotels
Pros: Amazing location. Staff is friendly and helpful. Breakfast buffet was nice. Along with the attached bar they have a small happy hour for an hour. Price not bad for location. Cons: The first room I was in the A/C was not doing anything. They gave me a fan for the evening. The next day they showed me two other rooms where A/C "worked". The first one A/C was not working. The second, a much smaller room, was nice and cool. I chose to be cool so went with the smaller room. Rooms are in some rough shape. Paint peeling and falling off walls. The second smaller room that I opted to stay in, it was cool in temperature but the was bed hard as a rock, a hole in bathroom wall where hair dryer was wired in. Lastly, shower head was broken, they did fix it immediately. I'm sure the rooms are clean, but they are in some rough shape so it gives it a dirty feel. Overall location and staff probably win out and maybe why the price is not that bad. The canal entrance is very cool if you are doing a water taxi. The walk isn't far from the water bus stop but you are fighting crowds in very narrow streets.
for Familiesby Paul from Hertfordshire
Venice - family breakPosted Jul 25, 2015 on Hotels
Obviously lives off its Fantastic location - close to st Marks Sq - and that's where the positive statements stop............ Hotel in need of refurbishment throughout and upgrade of facilities to warrant the 4 star claim. Very Poor Wifi and only available in the gnd floor reception area Room extremely tatty - headboard stained, scuffed walls, furniture and carpet worn. Bathroom - really not adequate - toilet constantly filling, basin cracked, hairdryer broken ( attempted repair with duck tape during stay) Bath / Shower only just functional. Not value for money - we were expecting more.
for Everyoneby A verified traveler
Bonne situation à piedPosted Jul 24, 2015
Pros: Situation, bar de l'hôtel
Cons: Rénovation de la chambre (qui date)
Location: Place San Marco, palais des Doges,balade en gondole
Bonne situation à pied des monuments, restaurants,