Ratings based on 587 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
99% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Perfect Position

Posted Jan 25, 2016
Pros: Position and friendly staff
Location: Close to all the main sights plus boats to and from the airport and around Venice
Hotel is just around the corner from San Marco, close enough to the sights but in a quiet street
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing, quiet location

Posted Jan 13, 2016
Pros: location, staff, quietness, !!!!Towel Warmers!!!!
Cons: Mattresses were very firm
The hotel is situated in a quieter area, around a 6 minute walk from St Mark's Square. The hotel staff were AMAZING and gave great advice and answered any questions that we had about Venice, restaurants, touristy activities Etc. The ONLY negative thing that I found with this hotel is that the bed mattresses were pretty darn firm. BUT, don't let this stop you from booking because everything else about this hotel was great (and they have breakfast too!)
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel idéal pour le quartier San Marco

Posted Jan 3, 2016
Pros: sa proximité de l'emarcadère et sa situation au coeur de San Marco le personnel
Location: quartier San Marco (Palais des Doges, Place St Marc, ...) et à proximité de l'embarcadère San Zacharia (Giudecca, San Georgio, Lido)
Très bien situé pour la découverte du quartier San Marco (Palais des Doges, Place St Marc, ...) et à proximité de l'embarcadère San Zacharia (ligne aéroport, Giudecca, San Georgio, Lido)
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Jan 3, 2016
Pros: The staff was great, room was comfortable and breakfast was plentiful.
Location: Centrally located within walking distance to San Marco Square.
My family stayed there for 4 nights and had a wonderful time. The location was great, 10 minute walk to San Marco square . The breakfast was excellent. The staff was extremely helpful coordinating boat rides to Murano and the airport as well as a few great recommendations to have dinner. We would stay there again!!!
4 out of 5
Recommended
for Everyone
by A verified traveler from Paris

Hôtel confortable, très bien situé

Posted Dec 26, 2015
Accueil très aimable. L'équipe parle bien le français. Les chambres sont confortables et bien équipées. Les salons de l'accueil sont agréables. La qualité du petit déjeuner est en deçà du reste des prestations de l'hôtel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Leicestershire, UK.

Great location close to San Marco Square

Posted Nov 30, 2015
Pros: Great location, quiet but close to centre. very clean and tidy.
Cons: Breakfast tended to be cleared away too soon , said served til 10.15 am but in reality food was being taken away at 10.00 am.
Location: Quiet area but close to main sights, very easy access by water bus and only 2 minutes away from San Zaccaria stop., just 5 mins from San Marco square
Great hotel for our 1st visit to Venice, very clean and spacious room for the 3 of us, couple with 21 year old son, had a seperate section for his bed and 2 bathrooms - what a bonus.Very cheerful and helpful staff who always provided excellent service . Would book this hotel again for our next visit and would definately recommend this hotel to friends and relatives.
5 out of 5
Recommended
for Everyone
by A verified traveler from NYC

Great location

Posted Nov 30, 2015
Great location for first time visitor to Venice. Staff was helpful with directions, rooms small but comfortable and clean, breakfast and wifi included in the price. Really great value.
5 out of 5
Recommended
for Everyone
by A verified traveler from london

Posted Nov 25, 2015
Pros: We found it very comfortable, clean and the staff friendly
Cons: Tea and coffee facilities in rooms
Just go back from a lovely stay in Venice. We found the hotel very convenient to find, choosing to get off from the hotel shuttle at one of the first stops and walk across to save some time but it is a very short walk from zacharia water oat stop and about 10 minutes from s.marco so perfect location. We arrived 2 hours early and although our room wasn't ready the staff were very pleasant and asked us to return in an hour but took our luggage and showed us where we could freshen up. On check in we were shown into our room and told where everything was and how the heating worked etc. We had a ground floor room next to the breakfast room so I was expecting lots of noise but heard nothing. The breakfast was very enjoyable. A simple selection of everything and you were brought fresh to tea or coffee once sat on your chair. The people of the desk were very friendly, provided us with an umbrella when it rained and always remembered which room we were. I would definitely recommend this hotel to anyone staying in Venice
3 out of 5
Recommended
for Everyone
by A verified traveler

good location

Posted Nov 24, 2015
Pros: location. Good central location. Close to restaurants and water taxi.
Cons: bed was hard. Room was tired. The hotel could do with some refreshing.
Location: great location....close to all the famous tourist attractions, as well as local restaurants.
Good location for the centre of Venice. Also really close to the airport water taxi. The hotel does not deserve a 4 star status however. More like 3 star. The bed was hard...the room rather tired looking, as was the rest of the hotel. Very pricey, but then all hotels in this location are expensive.
5 out of 5
Recommended
for Families
by A verified traveler from London

Great for families

Posted Nov 23, 2015
Pros: Everything
Cons: Nothing
Location: Close to St marks Square & vaporetto
Hotel is very central for St Marks Square. Staff were really friendly and knowledgeable. We stayed in an apartment about 50 yards away from main hotel ; great when you have teenagers and need a bit more space ! Breakfast in the hotel was eat as much as you want and set you up well for the day. I heartily recommend this hotel and will definitely stay there again