Hotel Dona Palace

Photo gallery for Hotel Dona Palace

Primary image
Executive Suite | Terrace/patio
Junior Suite | Premium bedding, minibar, in-room safe, desk
Junior Suite (Classic) | Premium bedding, minibar, in-room safe, desk
Executive Suite | View from room

Overview of Hotel Dona Palace

Hotel Dona Palace

4.0 star property

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Bar
  • Laundry
  • Room service
Map
San Marco 391, Venice, VE, 30124

Explore the area

  • Popular LocationSt. Mark's Basilica2 min walk
  • Popular LocationGrand Canal5 min walk
  • Popular LocationRialto Bridge7 min walk
  • AirportVenice (VCE-Marco Polo)20 min drive

Choose dates to view prices

About this area

Venice

Located in Venice, Hotel Dona Palace is in the historical district. Maritime Station and Zattere are local attractions and those in the mood for shopping can visit Fondamenta Nuove and Auchan. Take an opportunity to explore the area for water adventures such as boat tours and other activities like golfing.

What's nearby

  • St. Mark's Basilica - 2 min walk
  • St Mark's Campanile - 3 min walk
  • Bridge of Sighs - 3 min walk
  • Grand Canal - 5 min walk
  • Rialto Bridge - 7 min walk

Getting around

  • Venice (XVQ-Santa Lucia Rail Station) - 2 min drive
  • Venezia Tronchetto Station - 4 min drive
  • Marco Polo Airport (VCE) - 20 min drive

Restaurants

  • Il Ridotto - 2 min walk
  • Trattoria Rivetta - 2 min walk
  • Caffe Quadri - 2 min walk
  • Osteria Da Bacco - 2 min walk
  • Osteria No 1 - 3 min walk

About this property

Hotel Dona Palace

4-star historic hotel in the heart of Venice City Center
St. Mark's Square and Rialto Bridge are located near Hotel Dona Palace, which provides a terrace, shopping on site, and a garden. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.
You'll also find perks like:
  • Full breakfast (surcharge), a 24-hour front desk, and a porter/bellhop
  • A front desk safe, smoke-free premises, and an elevator
  • Concierge services, tour/ticket assistance, and luggage storage
  • Guest reviews say great things the breakfast, helpful staff, and location
Room features
All guestrooms at Hotel Dona Palace feature perks such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bidets, free toiletries, and hair dryers
  • LCD TVs with cable channels
  • Cribs/infant beds, daily housekeeping, and electrical adapters/chargers

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Social distancing

Contactless check-in
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Full breakfast available for a fee daily 7:30 AM–11 AM: EUR 15 for adults and EUR 15 for children
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • VENIXINO

Things to do

  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Cribs/infant beds (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Elevator
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer

Entertainment

  • Cable/satellite channels
  • LCD TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Restaurant dining guide
  • Safe
  • Turndown service

More properties to consider

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
Guests staying more than 1 night may be required to change guestrooms during their stay.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 90.0 per night
Cribs (infant beds) are available for EUR 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 17 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: EUR 15 for adults and EUR 15 for children (approximately)
  • Crib (infant bed) fee: EUR 25.0 per day
  • Rollaway bed fee: EUR 90.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
In winter, the use of the outdoor spa tub in the Executive Suite room type, will depend on weather conditions.

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Dona Hotel
Dona Palace
Dona Palace Hotel
Dona Palace Venice
Hotel Dona
Hotel Dona Palace
Hotel Dona Palace Venice
Hotel Dona Palace Hotel
Hotel Dona Palace Venice
Hotel Dona Palace Hotel Venice

Frequently asked questions

Is Hotel Dona Palace pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Dona Palace?

As of Sep 25, 2022, prices found for a 1-night stay for 2 adults at Hotel Dona Palace on Oct 23, 2022 start from $196.56, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Dona Palace?

This hotel doesn't offer parking.

What time is check-in at Hotel Dona Palace?

Check-in is from 2:00 PM - midnight.

What time is check-out at Hotel Dona Palace?

Check-out is at 11 AM.

Where is Hotel Dona Palace located?

Located in Venice City Center, this historic hotel is steps from St. Mark's Basilica and St. Mark's Square. Grand Canal and Rialto Bridge are also within 10 minutes. Venice (XVQ-Santa Lucia Rail Station) is 28 minutes by foot and Venice Santa Lucia Station is 28 minutes.

Can I cancel my reservation for free at Hotel Dona Palace and receive a full refund?

Yes, Hotel Dona Palace offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Dona Palace cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 495 out of 940 reviews
5 - Excellent 53%
Rating 4 - Good. 329 out of 940 reviews
4 - Good 35%
Rating 3 - Okay. 77 out of 940 reviews
3 - Okay 8%
Rating 2 - Poor. 20 out of 940 reviews
2 - Poor 2%
Rating 1 - Terrible. 19 out of 940 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.2/5

Property conditions & facilities

4.5/5

Eco-friendliness

5/5 Excellent

Michelle
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and service! Definitely recommend
Stayed 2 nights in Sep 2022

1/5 Terrible

Jasmanjot
Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
HORRIBLE service.
Stayed 2 nights in Sep 2022

5/5 Excellent

BRUCE
Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel in a PERFECT location! Staff were ALL accommodating and friendly. Situated w/ cozy courtyard along a canal, two minute walk to St Marc’s Square & easy walking access to all Venice has to offer.
Stayed 2 nights in Aug 2022

1/5 Terrible

Maria
Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dated with old red carpet. When entering room someone must have taken a fresh dump in there bcuz it smelled like poop. Staff at desk were abrupt and rude.
Stayed 1 night in Aug 2022

5/5 Excellent

Bonnie, Green Bay
Liked: Staff & service, amenities, property conditions & facilities
This is a beautiful hotel located on a canal and only a couple of blocks from St. Mark’s square. The staff was personable, my room was very nice and breakfast was wonderful.
Stayed 4 nights in Aug 2022

5/5 Excellent

Jason
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay there. The staff is friendly and the breakfast is very good. Also the hotel's location is very good since it is a couple of minutes away from the Termini station.
Stayed 2 nights in Aug 2022

5/5 Excellent

Selvy
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay here! So clean and beautiful. The lounge area is so nice. And an amazing location!
Stayed 3 nights in Jul 2022

5/5 Excellent

Rebecca
Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent! We especially loved sitting on the terraces and having an evening drink watching the gondolas go by.
Stayed 1 night in Jul 2022

1/5 Terrible

Holly
Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Imagine a really OLD building that they tried to convert into a hotel. We found the staff to be rude and nosy. The breakfast was cold first thing in the morning. Much to expensive for the hotel. They have a key that weighs 2.5 pounds that you drag around with you.
Stayed 2 nights in Jul 2022

5/5 Excellent

Tina
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing and a great location. Very nostalgic.
Stayed 1 night in Jul 2022