Ratings based on 467 Verified Reviews

4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from MIAMI, FL

Good location

Posted Feb 15, 2017
Pros: location
Cons: Needs to be upgraded and breakfast buffet improved.
Location: St. Marks Square, Doge Palace
Hotel is in a good location very close to St. Mark's Plaza and easy to walk all around Venice. Staff - some are pleasant but not all. Also it should not be listed as a 4 star property, it is a 3 star at best. Breakfast buffet very poor in selection, they also only keep one/two attendants and service is slow. It is clean and bed was comfortable but needs a face lift!
4 out of 5
Recommended
for Everyone
by A verified traveler from london

Perfectly placed - shame about the noise

Posted Feb 14, 2017
Pros: Easy to find, 24 hrs reception and fantastically generous breakfasts.
Cons: The noise and the lack of a kettle in the rooms
Location: Directly behind the Basilica - a short walk from the 'taxi' boats which seem to go everywhere one wants to go.
This hotel is ideal for sightseeing - just behind San Marco. The staff could not be more friendly and helpful. My only bugbear and I would strenuously advise not staying in rooms with a 2 on the end and possibly a 1: Breakfast noise starts around 07.00 regular loud banging from the coffee machine, means no further sleep is possible and generally sound proofing is not great - street noise etc. A kettle would be an added bonus too.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Exceptionally nice staff

Posted Feb 6, 2017
Pros: Much closer to St Marks Sq than I expected.
Cons: I'm OK.
Location: It's Venice folks!
A nice well presented Hotel run by the most professional but not obsequious staff I have seen in recent years Sure the room was a little on the small side but this is Venice after all. There's not a lot of space to go around.
3 out of 5
Recommended
for Everyone
by A verified traveler from Minnesota

So so

Posted Jan 22, 2017
We were greeted by friendly faces, however it has a very very small lobby. Close to food establishments and the San Marco Plaza. It was a bit difficult to locate the hotel. The rooms are very small, overall it was ok.
4 out of 5
Recommended
for Everyone
by A verified traveler from london

Posted Dec 18, 2016
Perfect location.Specious room Great breakfast room with canal view Bath room is clean with bathtub and powerful shower A bit noisy footsteps from above floor, but not big problem
Comment from Hotel Management
Dec 23, 2016 by Enrico, Hotel Management
Dear YW, many thanks for choosing us and for sharing your experience. I am thrilled to read that your stay has been lovely and I look forward to welcome you back at Donà Palace Hotel in the near future. Kind regards, the staff.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

We so enjoyed our stay!

Posted Nov 29, 2016
Pros: Everything! Location, clean rooms and staff.
Location: Wonderful! Close to sites, shopping and restaurants.
Perfect location! Water taxi dock at the hotel and within walking distance to all important sites shopping and restaurants. Our rooms were a nice size and very clean. Bellinis in our rooms at arrival were a nice touch! The staff went out of their way to make our stay great. We would definitely stay at Hotel Doña Palace on our next visit to Venice!
Comment from Hotel Management
Dec 23, 2016 by Enrico, Hotel Management
Dear Paula, let me thank you for staying with us and for posting your nice comment. I am glad to hear that your time here was well spent. We do hope to have you again soon at Donà Palace Hotel. Best regards, the staff.
5 out of 5
Recommended
for Everyone
by A verified traveler

Loved our stay at this Hotel.

Posted Nov 29, 2016
Hotel was easy to find and location was great. Room size was good, but had the typical hard Italian bed we are not big fans of. But the hotel does offer a great pillow selection. The entire staff was very friendly and helpful when we had question. It's close vicinity to St.Marks and the main canal was a plus. If we are every in Venice again I will definitely stay here.
Comment from Hotel Management
Dec 23, 2016 by Enrico, Hotel Management
Dear Guest, let me thank you for staying with us and for posting your nice comment. I am glad to hear that your time here was well spent. We do hope to have you again soon at Donà Palace Hotel. Best regards, the staff.
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Lovely hotel

Posted Nov 28, 2016
Very nice hotel, with a great location and yummy filling breakfasts. We stayed here for 10 days in November and slept soundly every night. The room was super comfortable, with a large bathroom. Excellent hot water pressure even on the 4th floor. Really nice girls in the breakfast room, which itself is stunning. All the staff were great and the hotel is super safe.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Comfort Suite

Posted Nov 15, 2016
Pros: Spacious room. View from hotel. Staff.
Cons: I'm not a very picky person. I can say I was happy about it all.
Location: Was about a block or two away from San Marco's Plaza. About a five minute walk to Rialto Bridge. Tons of food nearby.
The room was spacious enough for our little one to run around and not feel confined. The view outside the window was beautiful. The staff was friendly and inviting. Wasn't very much to dislike about the stay. The location is excellent. San Marco is right down the street, Rialto Bridge is a close walk. Makes it easy to get back to the hotel if you get lost, just head towards San Marco. 5/7 perfect score. Would stay again.
Comment from Hotel Management
Dec 23, 2016 by Enrico, Hotel Management
Dear Robert, thank you very much for choosing us and for leaving a high rating. I am very glad to read that your stay has been memorable and I will be pleased to share your nice words with the staff. I look foorward to welcome you again soon at Donà Palace Hotel. Best regards, the staff
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Good place to be in

Posted Nov 11, 2016
Location: Rialto 15 min walk, San Marco 3 min walk, take gondola ride and 3 island tour from san marco.
Hotel is right next to San Marco cathedral and Dodge palace so if you are planning to go there its a perfect hotel to stay, Rialto is not far there. The good thing about hotel is its breakfast, friendly staff, clean room and peaceful stay. I would say a lot of emphasis is given to cleanliness in this hotel. I would strongly recommend people to call the hotel and ask how to reach there as they can tell you the best way rather than using GPS.